Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(13,441 Reviews)
Rating breakdown 13,441 reviews
5 Stars
11,734
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
143)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
This is a fantabulous phone !!!! Love it!!!!
on April 13, 2026
Posted by: Jesskent1987
[This review was collected as part of a promotion.] Oh my you must try this amazing AI phone the samsung galaxy s26 ultra and when I say ultra I mean ultra!!!! This phone is amazing it can basically do anything you need it to do. I enjoy ling conversations with my AI assistant that has over time learned me a little bit. I can ask her anything and she always has the best answers. I can do easily anything with this feature also the privacy screen is awesome I love this feature because it helps keep all my info confidential and doesn't tell on me to my kids when im checking up in them. Hands down best phone ive had yet !!! I love samsung thank you for this awesome experience!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Speed and storage of phone
on April 13, 2026
Posted by: Dwade503
[This review was collected as part of a promotion.] I use the Galaxy AI every single day, to help with task or create photo changes. The camera has been top tier. All me to record amazing video to edit for personal use and my kids sporting events.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This Phone has TooMuch Going On Even for Me
on April 13, 2026
Posted by: MagyckDance
[This review was collected as part of a promotion.] Not a happy camper. Opened voice mail then told I have to pay for it. AI keeps popping up and I have no clue what good it does me. I use my phone as a phone and play a few games. It's been heck figuring out how to do things like add sounds to different areas, like Messages and incoming calls. I add one sound then that sound is on other things I didn't add it to. Samsung used to be my favorite device (I have a PC plus tablets) but it's too much other stuff for regular people like me.
Value
2
Response from Samsung USBy R&R Team, April 14, 2026
Hi there MagyckDance, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We completely understand how frustrating it can be when your device is not meeting your expectations in functionality. We have provided links to resources to help you discover the capabilities and features of Galaxy AI and integrate them in to your usage, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further any time you have questions, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Overall the phone is pretty good. Battery life is
on April 13, 2026
Posted by: Laddywolf
[This review was collected as part of a promotion.] Still trying to get use to the AI features but so far they seem pretty cool
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S26 Ultra
on April 13, 2026
Posted by: Samsungenthusiast
[This review was collected as part of a promotion.] The S26 Ultra is pretty cool; it feels like an actual phone on your hand, I love it in blue, the images from the camera are as always outstanding. I love that you can click on an image and it helps you search on the internet. Feels fast when switching from apps. Love the pencil, especially when playing games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best flagship phone on the market!
on April 13, 2026
Posted by: GALAXYman
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S26 Ultra and it’s honestly one of the best phones I’ve had. The AI features are super helpful for everyday tasks and actually feel useful, not gimmicky. The camera quality is top-tier — photos come out sharp, detailed, and great in any lighting. The interface is smooth and easy to navigate, and the fast charging paired with long battery life makes it perfect for all-day use. I also really appreciate the privacy screen feature, which adds an extra layer of security when I’m out in public.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S 26 Ultra
on April 13, 2026
Posted by: Ajczerniak
[This review was collected as part of a promotion.] My first impression is that i love how the phone feels. Much lighter in my opinion. Privacy screen is well worth the upgrade. Could have better battery life but not a game breaker. Fast charging is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Cell phone!
on April 13, 2026
Posted by: Poncho
[This review was collected as part of a promotion.] Excellent Cell phone! Excellent Cell phone! Excellent Cell phone!
Value
5
Written by a customer while visiting Samsung US