Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(13,432 Reviews)
Rating breakdown 13,432 reviews
5 Stars
11,725
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
143)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
4
Nice Upgrade From S22 Ultra
on April 16, 2026
Posted by: Fivefooter
[This review was collected as part of a promotion.] Glad the curved edges are gone, and the newer size. Makes the phone feel more solid and durable.
Takes a little bit to get used to the new spen.
One of the kool new features is you can have 2 esims active and working at the same time.
Takes a little bit to get used to the new spen.
One of the kool new features is you can have 2 esims active and working at the same time.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nice Upgrade From S22 Ultra
on April 16, 2026
Posted by: Fivefooter
[This review was collected as part of a promotion.] Glad the curved edges are gone, and the newer size. Makes the phone feel more solid and durable.
Takes a little bit to get used to the new spen.
One of the kool new features is you can have 2 esims active and working at the same time.
Takes a little bit to get used to the new spen.
One of the kool new features is you can have 2 esims active and working at the same time.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My galaxy s26 ultra
on April 15, 2026
Posted by: Justis
[This review was collected as part of a promotion.] I've just purchased the new s26 ultra and it has been a huge upgrade to my life and my daily routine i love everything about it the user interface and all the things it can do using galaxy Ai makes things so much easier .learning more and more features everyday that I just love and the camera is untouchable to any device on the market im so glad a chose this phone over every other phone on the market
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is amazingly fast and reliable
on April 15, 2026
Posted by: Destiny
[This review was collected as part of a promotion.] Galaxy AI feature are amazing. The color of my phone is gorgeous.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!!
on April 15, 2026
Posted by: LVDealer
[This review was collected as part of a promotion.] My only regret about getting this phone is that it's just as good as the Samsung Galaxy 24 that I upgraded from! They're both great phones!! I've dropped both multiple times and still have yet to have a cracked screen, or even a scratch!! Furthermore, I love using the stylus and the camera takes hi quality pictures and videos! I love my phone!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Could use more tweaking
on April 15, 2026
Posted by: Artie
The Galaxy S26 Ultra was great at first and worked beautifully, but since it's recent update has run slower or basically doesn't open apps at all. There are clearly a lot of bugs they thought they fixed with this update, but it literally slowed down the processing power. Also I basically ignore or turn off the AI features because I am anti-AI
Response from Samsung USBy R&R Team, April 16, 2026
Hi Artie, thank you for your feedback on your Samsung Galaxy S26 Ultra. We understand how frustrating it can be when your device is not operating as expected or intended. We have provided links to resources to help you troubleshoot this experience at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
First time using android device.
on April 15, 2026
Posted by: Mcfarm
[This review was collected as part of a promotion.] Purchased my first android phone and i think i made the best choice. Very intuitive and easy to use. Great features and a wider varietyof apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great as usual
on April 15, 2026
Posted by: MattoMassimo
[This review was collected as part of a promotion.] I've had the galaxy series phone since their inception. I love them and I especially love when people with iphones compliment my photos. Samsung always has better photo capabilities and that's a huge reason I keep using it...and now with Galaxy AI, I can get even more creative with my photos and really wow them!
Value
5
Written by a customer while visiting Samsung US