Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(13,431 Reviews)
Rating breakdown 13,431 reviews
5 Stars
11,724
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
143)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
Great phone
on April 21, 2026
Posted by: SamsungForLife
[This review was collected as part of a promotion.] I love all the features and the big screen. I am a longtime Samsung user and this phone sealed the deal.
Value
5
Response from Samsung USBy R&R Team, April 21, 2026
Hey there SamsungForLife, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are loving the enhanced features, display size, and usage of your device. We have provided links to resources to help you fully discover the features of your device, align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on April 21, 2026
Posted by: ZaidItzCrazy
[This review was collected as part of a promotion.] I have been using my Galaxy s26 ultra for a month now, and the Galaxy AI has made my work easier helping me with some tasks and on every other things on my daily use its been wonderful, camera is amazing, charging time of mt battery is great also, faster and it last long, happy with this device in general!!
Value
5
Response from Samsung USBy R&R Team, April 21, 2026
Hello ZaidItzCrazy, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are so pleased to hear how much you are loving the enhanced features and usage of Galaxy AI on your device. We have provided a link to the Samsung Support Team for your convenience. They can assist you if you have questions about your device during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
REVIEW 26ULT
on April 20, 2026
Posted by: SallyS2
[This review was collected as part of a promotion.] I love the provacy and seemlessness with my new device this far. I love that the screen has the privacy feature builtbin, saves on additional accessories cost and convenient. Galaxy AI, has made usability close to flawless.
Value
4
Response from Samsung USBy R&R Team, April 21, 2026
Hey SallyS2, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear that you are happy with the new Privacy Display, and that you are finding it convenient for your needs, and that Galaxy AI makes this device feel so close to flawless. We have provided a link to the Samsung Support Team to assist you if any questions arise as you continue using your new phone. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra
on April 20, 2026
Posted by: Galaxyuser
[This review was collected as part of a promotion.] I really like my phone so far, it is an upgrade from the s23+. I haven't gotten to all the features yet. It has a built in pen that is nice for note writing.
Value
5
Response from Samsung USBy R&R Team, April 21, 2026
Hi Galaxyuser, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear how initally pleased you are with the upgraded features and capabilities of your device. We have provided links to the complete manual and the Samsung Support Team as a great companion to your exploration of your device and alignment of the settings, as well as answer any questions that may have during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4
Would be 5 star if battery life was better
on April 20, 2026
Posted by: BobE20
[This review was collected as part of a promotion.] Upgraded from a gs22ultra and yes it's significantly better. It's noticeably faster, hasn't hung up on me with any amount of apps open. I need to dig into gaming on this thing to really test it. Easy to navigate, literally just type what you're thinking about in the native search (phone) and you'll find the setting or app you're linking for.
Camera is as advertised, the ultra stabilizing tech is funny good, as you can go for a full sprint and the video hardly tells you're shaking all over.
Lastly yes the privacy screen is pretty legit, I was surprised how well it works.
Value
4
Response from Samsung USBy R&R Team, April 21, 2026
Hi there BobE20, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall happy with the usage of your device. If the battery of your device has not maximized automatically as intended according to your consumption habits, we have provided links to a few articles to help you maximize the battery life of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Written by a customer while visiting Samsung US
Customer Rating
5
Ai and dex
on April 20, 2026
Posted by: kam123
[This review was collected as part of a promotion.] I was pretty impressed that the ai function bixby is able to handle my day to day task working in I.T. and furthermore.
Thank you. Carrying a bag of tools and
And data cord and fiber, it's nice knowing that I can attach a dongle to the s26 ultra.
Then, it turns into a computer for me. Overall, it's been a great experience. I've always been a pixel person. But hands down, this phone has been outperforming in every aspect it doesn't overheat. Image quality is great.
It is definitely a help to being able to sign p d f with the stylist.
Thank you. Carrying a bag of tools and
And data cord and fiber, it's nice knowing that I can attach a dongle to the s26 ultra.
Then, it turns into a computer for me. Overall, it's been a great experience. I've always been a pixel person. But hands down, this phone has been outperforming in every aspect it doesn't overheat. Image quality is great.
It is definitely a help to being able to sign p d f with the stylist.
Value
5
Response from Samsung USBy R&R Team, April 21, 2026
Hey Kam123, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you are loving the usage of your device, and that you are finding this device to so perfectly align to your work and personal needs. Please, don't hesitate to reach out to us again in the future any time you have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great device!
on April 20, 2026
Posted by: Blackdragon
[This review was collected as part of a promotion.] I didn't think there would be a big difference between this phone and the previous S24 ultra I was replacing. Boy was I surprised!! The Galaxy AI features are top notch and the camera is outstanding. All my friends and family with iphones are jealous. Im glad I decided to upgrade!
Value
5
Response from Samsung USBy R&R Team, April 21, 2026
Hi there Blackdragon, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear that you are so pleased with the upgrade from your previous device, and that you are having a great experience with Galaxy AI. We hvae shared a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
So far I love my device
on April 20, 2026
Posted by: Bme1980
[This review was collected as part of a promotion.] Galaxy a I has been pretty awesome on the new galaxy s 26 Ultra also it's fast does whatever I want it to I have always used galaxy devices and I'll never change.
Value
5
Response from Samsung USBy R&R Team, April 21, 2026
Hi there Bme1980, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how awesome you are finding your new device, and that you are enjoying the enhanced features of your device. We have provided a link to the complete manual to assist you with the full exploration of your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Product Manuals
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Written by a customer while visiting Samsung US