Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(13,430 Reviews)
Rating breakdown 13,430 reviews
5 Stars
11,723
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
Great phone
on April 22, 2026
Posted by: OdinofLordran
[This review was collected as part of a promotion.] I was concerned about the phone because of the reviews online. I almost canceled my ordered, but decided to wait and see for myself. The phone is amazing and the IA features are a game changer. Also, Samsung trade in policy is really great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Loving my new phone! Just a few things...
on April 22, 2026
Posted by: yukesss
[This review was collected as part of a promotion.] I'm in love with my new phone! I have the S26 Ultra 😊 I received it quickly, it's faster than my old phone, has more space than my old phone.. there's just a few things I've been having trouble with and I can't figure out what's going on...
1. For some reason, and I've also looked this up online and it seems like others are having the same problem but, I don't receive group chat messages all the time... it's really annoying. I only found out because people have asked me why I'm ignoring the chat. I literally didn't get their messages. I can send messages but not receive them. 😖🤦🏻♀️
2. My old phone was the Note20 Ultra and I loved it sooo much but it's now obsolete and so I had to get another phone...😅 it was time. I miss how I used to be able to use the pen as a remote for the camera 😭 I used to use that feature ALL THE TIME. PLEASE BRING THAT BACK. I use my phone for photos a loooot and can't just keep pressing the camera button because it shakes the whole phone. Also can't just keep waving at the freaking camera to take a picture🤦🏻♀️😑
I honestly haven't used Galaxy AI yet because I already had everything setup in Google🤷🏻♀️ but Google's AI is wonky sometimes too🤦🏻♀️ I used to speak to it in half Japanese and half English but now I feel like I'm forced to talk to it only in English or it doesn't know what I'm saying.🤷🏻♀️
Overall I love my new phone (and watch and earbuds)💕💕💕 it's just those few things that bother me🤷🏻♀️😖
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the S26 Ultra!
on April 22, 2026
Posted by: KatSamsung
[This review was collected as part of a promotion.] The S26 Ultra has exceeded my expectations. It's faster and more powerful than previous Galaxy S devices, and the latest Galaxy AI makes using the S26 for a variety of tasks so easy!
The camera and editing tools are amazing, and the S Pen works even better than others I've used, despite the fact that I was concerned that its corner location might be inconvenient. The rounded corners and flat screen are a big improvement over previous versions of this phone, which had square corners and a beveled screen.
I'm sure there are tons of new features that will take months to discover, but I've been enjoying every minute since I got the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has advance features.
on April 22, 2026
Posted by: LoveSamdung73
[This review was collected as part of a promotion.] Easy to use and have advance AI
Product is very good to use.
Product is very good to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente Product
on April 22, 2026
Posted by: Pboza2002
[This review was collected as part of a promotion.] The Galaxy AI feature is a great tool to fulfill everyday tasks also for pictures and videos is recommended
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on April 22, 2026
Posted by: Manny1239
[This review was collected as part of a promotion.] The phone is everything we were expecting.
The screen enhancement with privacy features is amazing
The screen enhancement with privacy features is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
By now it's a very good phone, cameras, functions
on April 22, 2026
Posted by: patino66
[This review was collected as part of a promotion.] About IA, we have some other basic options to use that are very good and easy to use with your pics or some orders for you phone to do...
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
1 Love this product. Works smoothly
on April 22, 2026
Posted by: Namja24
[This review was collected as part of a promotion.] The best part of this phone is the Galaxy AI. Responds relevantly. A good product.
Value
5
Written by a customer while visiting Samsung US