Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(13,426 Reviews)
Rating breakdown 13,426 reviews
5 Stars
11,720
4 Stars
1,357
3 Stars
209
2 Stars
55
1 Star
85
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
4
The S26 Ultra has great features like Galaxy AI.
on April 23, 2026
Posted by: ScottytooHotty
[This review was collected as part of a promotion.] The S26 Ultra is a fantastic phone that can be used for productivity, streaming movies, paying bills, etc.
Value
4
Response from Samsung USBy R&R Team, April 23, 2026
Hello there, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are finding your device a wonderful tool for so many daily needs and hobbies. We have provided a link to the complete manual for your device to assist you with additional features like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone forever
on April 23, 2026
Posted by: BorninFiji
[This review was collected as part of a promotion.] Galaxy AI and bixby makes everything easier and faster also camera quality is super good
Value
5
Response from Samsung USBy R&R Team, April 23, 2026
Hello BorninFiji, thank you for your feedback on your Samsung Galaxy S26 Ultra. We love hearing how much you are finding Galaxy AI to be helpful for streamlining daily tasks, and that you are enjoying using the camera for amazing photos and videos. We have provided links to resources to assist you with further exploration of your device and alignment of the settings, as well as answering any questions you may have during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on April 23, 2026
Posted by: Andy64m
[This review was collected as part of a promotion.] Love this new Samsung, don't really use the AI. I had the fold 6 but the aspect ratio for me was wrong.
Value
5
Response from Samsung USBy R&R Team, April 23, 2026
Hi there Andy64m, thank you for sharing your experience of your Samsung Galaxy S26 Ultra. We are pleased to hear that you are happy with the display design, and enhanced features of your device. We hope you'll reach out to us again in the future if you have additional feedback you would like to share with us, or if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 23, 2026
Posted by: Travis
[This review was collected as part of a promotion.] I have been using my Samsung Galaxy S26 Ultra for about a month now and it works amazing. The response time of the apps opening is almost instant. I game everyday and the battery life is the best. Still have plenty of battery at the end of the day. I've used the galaxy AI to do searches and it works amazing. I've also used it on pictures and it's amazing how accurate it is. The camera on this phone is so clear. Video resolution is off the charts. This phone just makes my everyday life easier and better. Definitely recommend this phone to everyone.
Value
5
Response from Samsung USBy R&R Team, April 23, 2026
Hi there Travis, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are finding this device lightning fast, and amazing for your gaming with a battery that can keep up with you during the day. We have ashared a link to the Samsung Support Team for your convenienc eif any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 23, 2026
Posted by: BigBallerWaller
[This review was collected as part of a promotion.] Still learning Galaxy AI, but seems pretty cool. Best phone I've had so far.
Value
5
Response from Samsung USBy R&R Team, April 23, 2026
Hello there, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are pleased with the enhanced features and capabilities of your device. We have provided links to an article to help you with the Galaxy AI exploration, and to the complete manual for all of the available features for your device. We have also shared a link to the Samsung Support Team to assist you further if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product
on April 23, 2026
Posted by: Menalaz
[This review was collected as part of a promotion.] For me, this device is spectacular and the Galaxy AI is amazing.
Value
5
Response from Samsung USBy R&R Team, April 23, 2026
Hello Menalaz, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how pleased you are with the new and enhanced features of your new device. We hope you don't hesitate to reach out to us any time you have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Fire 🔥🔥🔥
on April 23, 2026
Posted by: EliYah
[This review was collected as part of a promotion.] So far this phone has been fire 🔥! I upgraded from the Galaxy Note 5 Ultra 5g. Galaxy AI is great!
Value
5
Response from Samsung USBy R&R Team, April 23, 2026
Hi there EliYah, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding this upgrade to be an easy transition, and super fun with all of the new features you are discovering. We have provided a link to the Samsung Support Team to assist you if any questions arise during your usage of your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
It's a nice phone
on April 23, 2026
Posted by: LaGuera13
[This review was collected as part of a promotion.] Still learning how to use all the different functions
Value
4
Response from Samsung USBy R&R Team, April 23, 2026
Hi LaGuera13, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are having a great inital impression and usage of your device. We have provided links to articles to help you discover the features of Galaxy AI, your S Pen, and your camera at your convenience. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US