Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(13,424 Reviews)
Rating breakdown 13,424 reviews
5 Stars
11,720
4 Stars
1,356
3 Stars
208
2 Stars
55
1 Star
85
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
Ultra S 26
on April 24, 2026
Posted by: PrincessGwenni
[This review was collected as part of a promotion.] I have had the Samsung Ultra 26 for a little while. I am not skilled in the AI area, but want to learn how to get the maximum benefits of this phone.
Value
5
Response from Samsung USBy R&R Team, April 24, 2026
Hey PrincessGwenni, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that this device has made such a great inital impression on you with the amazing features that are available. We have provided links to help you with the features of Galaxy AI and integrating them in to your usage. We have also provided a link to the Samsung Support Team to assist you if you have questions during your exploration of your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Back to Galaxy
on April 24, 2026
Posted by: HappyLady01
[This review was collected as part of a promotion.] I really like my Galaxy S26 Ultra. The AI is very intuitive. It has some great features to keep my phone safe.
Value
4
Response from Samsung USBy R&R Team, April 24, 2026
Hello HappyLady01, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are overall happy with your device, and finding Galaxy AI easy to use for your needs. We have provided a link to the complete manual to help you with additional features like the new Privacy Display, and best align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
"Mind over matter's "
on April 24, 2026
Posted by: Gimelwg
Durability it's is a nice phone . But don't have network,
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the bomb dignity
on April 24, 2026
Posted by: Macanbuddy
[This review was collected as part of a promotion.] I bet it doesn't mess up like
..what about the date my little 16
What about the data this product will never go over
..what about the date my little 16
What about the data this product will never go over
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's just does everything
on April 24, 2026
Posted by: LLSav95
[This review was collected as part of a promotion.] This phone is incredible. It does everything fast and smooth without any issues. The cameras are great and the battery life is long enough to last all day. Can't recommend enough. The "Galaxy AI" is pretty good as well, it gets the job done very well. Very nice phone.
Value
5
Response from Samsung USBy R&R Team, April 24, 2026
Hi there LLSav95, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how incredible you are finding this device for your usage, and that the battery is keeping up with your usage during the day. We have provided a link to the Samsung Support Team to assist you if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Loving my Galaxy S26 Ultra Experience
on April 24, 2026
Posted by: Khan08
[This review was collected as part of a promotion.] I've been using Samsung S Series phones for over 14 years, and the Galaxy S26 Ultra is my favorite one. The camera is amazing, battery health is great, and I especially love the Galaxy AI features, which I use a lot. Highly recommended
Value
5
Response from Samsung USBy R&R Team, April 24, 2026
Hi there Khan08, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear that you are pleased with the enhanced camera features, battery life, and features of Galaxy AI. Please, don't hesitate to reach out to us again in the future any time you have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesone phone, packed with features
on April 23, 2026
Posted by: Loves26
[This review was collected as part of a promotion.] The amount of customization, not just looks, but functionality, is something that I love about Samsung. From the color reproduction, resolution to extend battery life, privacy screen enable per app or notifications. And the Good Lock app alone makes takes the whole experience to a new level.
The phone feels amazing in hand and feels like it is high quality. And durability is the same across the board.
Value
5
Response from Samsung USBy R&R Team, April 24, 2026
Hey Loves26, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are finding this device easy to customize to your preferences, and that you are loving the new and enhanced features available on your device. We hope you won't hesitate to reach out to us again in the future any time you wish to share additional feedback on your device, or you have questions during your usage. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Its a solid device
on April 23, 2026
Posted by: Casey686
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is a polished phone that delivers where it matters most. The performance is fast and smooth, the battery easily lasts all day, and the massive 6.9-inch display looks fantastic in any lighting. The 200MP camera system stands out with sharp detail and excellent zoom, making it one of the best phones for photography right now.
While it’s more of an incremental upgrade than a huge leap, the added Galaxy AI features and refined design make it feel modern and capable. Overall, it’s a powerful, reliable premium phone that does almost everything really well.
Value
5
Response from Samsung USBy R&R Team, April 24, 2026
Hi there Casey686, thank you for sharing your experience of your Samsung Galaxy S26 Ultra. We are so pleased to hear that you are so pleased to hear that you are enjoying the larger display size, camera quality, and added Galaxy AI features. We have shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your new device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US