Best Buy - Samsung - Galaxy S26 Ultra 1TB - Black (Verizon) customer reviews - product reviews

Customer reviews from Samsung US

Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)

Average customer rating

4.8

(13,423 Reviews)

Rating breakdown 13,423 reviews

5 Stars

11,719

4 Stars

1,356

3 Stars

208

2 Stars

1 Star

65%of customers recommend this product.

(

92 out of 142

)

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Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)

Customer Rating

NEW and improved S26 Ultra

on April 27, 2026

Posted by: GalaxyNerd

[This review was collected as part of a promotion.] Samsung did an amazing job on the update from S25 to S26. Slick screen privacy and software development. Galaxy AI is an integral feature baked into the phone. Faster screen response than previous Gen but I wish the screen would always run on 120hz refresh.

Value

Written by a customer while visiting Samsung US

Customer Rating

Next-level privacy

on April 27, 2026

Posted by: Vazzy0

[This review was collected as part of a promotion.] The Galaxy S26 Ultra is beyond perfect for privacy, work, multitasking, and gaming. Its basically a portable 2 thousand dollar computer if not better. I have been using the Privacy Display when in public and it works amazing. I can be watching my favorite show, on social media, or even texting my best friend and it will always keep what I do safe.

Well recommended as you get exactly what you want anytime, anywhere, for the perfect price!

Value

Response from Samsung USBy R&R Team, April 27, 2026

Hi there Vazzy0, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are loving the new Privacy Display on your device, and that you are finding it a great replacement for a computer in many instances. We have shared a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US

Customer Rating

Easy for an Old Navy Veteran

on April 27, 2026

Posted by: ThomasNAVYdoc

[This review was collected as part of a promotion.] I am a Desert Storm Navy veteran and I'm old. This galaxy A I stuff makes it easier for me to function around everyday using this s26 ultra. I love it and I encourage my veteran brothers and sisters to give it a try and to use that galaxy a I cause it's the future anyway.

Value

Response from Samsung USBy R&R Team, April 27, 2026

Hello ThomasNAVYdoc, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how much Galaxy AI has been a beneficial tool for your usage, and that overall this device is making your life so much easier every day. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US

Customer Rating

Camera

on April 27, 2026

Posted by: Grmzy

I just got one about 3 weeks ago and this phone is absolutely the best phone I have ever had. The camera is of the finest quality and the powerful processor dont get me started. Very proud of Samsung

Features

Performance

Design

Value

Response from Samsung USBy R&R Team, April 27, 2026

Hey Grmzy, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are having such a great experience with your new device, and that the camera has been such a highlight for you. We have provided links to resources to help you discover the full capabilities of your device including Galaxy AI, and the new Privacy Display. We have also shared a link to the Samsung Support Team to assist you further if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Customer Rating

Privacy when on your phone

on April 27, 2026

Posted by: Shoppersdelight

[This review was collected as part of a promotion.] I use my phone mostly for shopping, keeping in touch with family via text, sometimes work (if I'm at an appointment). The main difference I noticed was the privacy feature when using your phone others cannot see what you're doing. The phone is bigger and heavier than I expected it to be.

Value

Response from Samsung USBy R&R Team, April 27, 2026

Hey Shoppersdelight, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are happy to hear how pleased you are with the enhanced capabilities of your device, and the new Privacy Display. We have provided a link to the complete manual to help you with additional features available on your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US

Customer Rating

The true flagship phone

on April 27, 2026

Posted by: John12

[This review was collected as part of a promotion.] The S26 Ultra is a fantastic device with no shortcomings. Boasting excellent performance and cooling, a sizeable improvement from the S25, the new version does everything well. It charges quickly, up to 52ish watts according to my smart charger. The battery lasts me up to 10 hours screen on time. The cameras are excellent. The privacy display is innovative and convenient for work. Coming from an S25 base, I was surprised at how precise the Spen felt. And the AI features like photo editing, Bixby, and text summaries are incredible. Indeed, software in general is one of the many ways Samsung outshines its Asian competitors, and the S26 Ultra feels buttery smooth and snappy, even more so than the S25

Value

Response from Samsung USBy R&R Team, April 27, 2026

Hey John12, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are so pleased with the amazing features and capabilities of your device, and that it so perfectly aligns to your needs and wants. We have provided a link to the Samsung Support Team who can assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US

Customer Rating

Amazing picture quality, and easy flow to use.

on April 27, 2026

Posted by: Lovemygalaxy

[This review was collected as part of a promotion.] Galaxy ai, amazing. I am in awe of the features and specs on all the features.

Value

Response from Samsung USBy R&R Team, April 27, 2026

Hello there, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are so excited by your new device, and that you are finding so many amazing uses for your device every day. We would love to hear from you again in the future if questions arise about your device, or you have additional feedback you would like to share about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US

Customer Rating

Galaxy S26 Ultra Best So Far!

on April 27, 2026

Posted by: tms3153

[This review was collected as part of a promotion.] I am loving all of the features of the new Samsung Galaxy S26 Ultra! The Galaxy AI is a definitely a nice feature. The phone is fast, gameplay has no lagging. It has a 100 zoom camera that takes the most amazing pictures! It feels good in the hand and I'm liking the new shape (no "Edge" anymore). Buy it, you will LOVE it!

Value

Response from Samsung USBy R&R Team, April 27, 2026

Hey there Tms3153, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We love hearing that you are finding this device to be fast for your gaming, and that Galaxy AI has been such a wonderful addition for your needs. We have shared a link to the Samsung Support Team for your convenience if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US

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