Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(13,411 Reviews)
Rating breakdown 13,411 reviews
5 Stars
11,711
4 Stars
1,353
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
Just upgraded from ulta23,and love the AI and how
on April 28, 2026
Posted by: Deakir
[This review was collected as part of a promotion.] How the camera, Using AI for the first time plus how long battery last with my busy schedule
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The features of my phone are much easier to use.
on April 28, 2026
Posted by: Not2techsavvy
[This review was collected as part of a promotion.] The Galaxy AI makes the use of my phone more intune with my use for gaming and research purposes. I use my phone for gaming purposes and, until recently, also used my phone for promoting my business. Due to recent health concerns, I had to give up my business ambitions but still do a lot of gaming. I would not change this phone for anything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have in my very own hands top tier peerless
on April 28, 2026
Posted by: CaptKaveman
[This review was collected as part of a promotion.] Bet ya'all thought I'd be talking about that phone. You know THAT phone. The winner this year by a clean easy margin. I am astonished honestly that they've finally taken top place by such a width that I no longer feel like I'm rooting for the loser. Now I've gotten that huge cheesecake eating smile that comes with that first TIME feeling you that comes along with ANYTHING IMPORTANT that happens or is felt. This Samsung S26 Ultra 16 gb 1 tb is by far my personal favorite peice of technology I've ever owned. EVER. EVER!!!!!!!!! I genuinely love this awesome piece of tech. As I'm learning the AI part of it I obviously have a lot to learn. Love this thing!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on April 28, 2026
Posted by: Melvin
[This review was collected as part of a promotion.] overall my switch from IOS to android was pretty good I've been enjoying the S pen as well as the Privacy display
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Features are user friendly
on April 28, 2026
Posted by: Bulldog
[This review was collected as part of a promotion.] Galaxy AI is very quick and easy to use. Streaming works very well.
Speakers are very good for listening to music.
Camera is great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional experience
on April 28, 2026
Posted by: Snafoo
[This review was collected as part of a promotion.] Just had to share how much I'm loving this new device! 🤩 The AI features are seriously mind-blowing, making everyday tasks so much easier. And can we talk about this screen? It's absolutely gorgeous and so smooth to use. The speakers are top-notch too, perfect for jamming out to my favorite tunes. 🎶 I'm really impressed with the overall performance and quality. Definitely a winner in my book!The audio output from this device is remarkably crisp and clear, offering an excellent listening experience. It is wonderful to experience such high-fidelity sound. The integration of advanced features enhances its overall performance significantly. Such thoughtful design truly elevates the user's interaction with the technology. This attention to detail creates a truly satisfying and complete package. #TechGadgets #AwesomeFeatures #MustHave
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Some upgrades some down grades
on April 28, 2026
Posted by: Clay
from Milwaukee, wi
I'm a BIG Samsung guy like every product I own is Samsung and I've had every iteration of the galaxy phone series since its first inception. I love the privacy screen on the S26 ultra, the display, camera and battery life. My issues come in at 1 and this is my biggest gripe with the phone is the vibration for calls and notifications. I have it turned up to the highest intensity and went through all the patters and I will not hear it on hard surfaces or feel it in my pocket. That alone is enough that had i known this I would've stayed with my S24 Ultra. The next is it started off extremely fast for most tasks but now theres a delay and I lose 5G frequently in areas that I wouldn't think my signal would be a problem.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, April 29, 2026
Hi Clay, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are pl eased to hear that you are enjoying the new Privacy Display, camera quality, and lasting battery life. We have provided links to a few troubleshooting guides to help you with the connection to your carrier you mention causing frustration. We have also provided a link to the Samsung Support Team if you believe the vibration is not functioning on your device as intended. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on April 28, 2026
Posted by: Bwill7806
[This review was collected as part of a promotion.] S26 ultra has been great. I use the phone for everything. Galaxy AI has been a great tool for organizing and planning.
Value
5
Written by a customer while visiting Samsung US