Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(13,410 Reviews)
Rating breakdown 13,410 reviews
5 Stars
11,710
4 Stars
1,353
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
Best Note/Ultra Ever
on April 30, 2026
Posted by: Tyr69one
[This review was collected as part of a promotion.] I've been using a Galaxy Note/Ultra since the original Note and will never go back! S26 Ultra is the pinnacle of stylus equipped smart phone for professionals, thanks Samsung! Galaxy AI is awesome 👌
Value
5
Response from Samsung USBy R&R Team, May 1, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are finding this new device to be so amazing, and have so many features that are such an asset to you every day. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features great quality. Beautifully designed
on April 30, 2026
Posted by: Armmar01
[This review was collected as part of a promotion.] Beautifully deaigned and great upgrade from my last galaxy plus. Way more advanced and way more options. Complete estastic about the phone and features
Value
5
Response from Samsung USBy R&R Team, May 1, 2026
Hi there Armmar01, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how pleased you are with the upgraded features and capabilities of your device, and that you are amazed at the advancements. We have shared a link to the Samsung Support Team to assist you if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
An Excellent All‑Around Experience with the Galaxy
on April 30, 2026
Posted by: Raptor
[This review was collected as part of a promotion.] I’m extremely happy with my new Samsung Galaxy S26 Ultra. One of the first things I noticed was how much lighter it feels compared to my previous phone, and I really like the rounded border design; it makes the phone more comfortable to hold and gives it a sleek feel.
Performance has been excellent. Apps load very quickly, multitasking is smooth, and overall responsiveness is outstanding. The camera is another major highlight. It takes great photos in general, and night photography has meaningfully improved compared to past models. I also love the telephoto camera options; the zoom capabilities are impressive.
I’ve enjoyed several of the Galaxy AI features as well. Call assistance has been genuinely useful, and the generated backgrounds are a fun and creative addition. That said, AI image editing could be improved, as it currently feels somewhat limited for more specific or advanced editing tasks.
Google’s Circle to Search has turned out to be far more useful than I expected; I find myself using it frequently. I also really appreciate the privacy display feature, which allows me to enable it only for specific apps. Additionally, the battery protection option, where I can set a flexible maximum charge level, is a great feature that helps preserve long-term battery health.
Performance has been excellent. Apps load very quickly, multitasking is smooth, and overall responsiveness is outstanding. The camera is another major highlight. It takes great photos in general, and night photography has meaningfully improved compared to past models. I also love the telephoto camera options; the zoom capabilities are impressive.
I’ve enjoyed several of the Galaxy AI features as well. Call assistance has been genuinely useful, and the generated backgrounds are a fun and creative addition. That said, AI image editing could be improved, as it currently feels somewhat limited for more specific or advanced editing tasks.
Google’s Circle to Search has turned out to be far more useful than I expected; I find myself using it frequently. I also really appreciate the privacy display feature, which allows me to enable it only for specific apps. Additionally, the battery protection option, where I can set a flexible maximum charge level, is a great feature that helps preserve long-term battery health.
Value
5
Response from Samsung USBy R&R Team, May 1, 2026
Hey Raptor, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear how amazed you have been with the features of your new device, and how well this device has performed for your usage. We have provided a link to the Samsung Support Team for your convenience. They can assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
So happy with my new phone.
on April 30, 2026
Posted by: Mcfly222
[This review was collected as part of a promotion.] I have been using my new Samsung Galaxy S26 Ultra for a couple of weeks already and I am extremely Happy with it, taking fotos and videos with it is a different experience, the zoom is amazing.
The Galaxy AI is in a whole new level, super useful, is like having a personal secretary with me all the time.
I have spent hours just editing pictures with Galaxy AI and I get surprised every time seeing what it can do.
I can play video games and there is no lag.
So many features to talk about but Of course the Privacy Screen is one of the best ones, no more picking at my screen while banking or texting, sooo Happy for that.
Over all this is an Amazing Device and I am Super Happy with it.
Thank you Samsung for keep making our dreams come true!
The Galaxy AI is in a whole new level, super useful, is like having a personal secretary with me all the time.
I have spent hours just editing pictures with Galaxy AI and I get surprised every time seeing what it can do.
I can play video games and there is no lag.
So many features to talk about but Of course the Privacy Screen is one of the best ones, no more picking at my screen while banking or texting, sooo Happy for that.
Over all this is an Amazing Device and I am Super Happy with it.
Thank you Samsung for keep making our dreams come true!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So happy with my new phone.
on April 30, 2026
Posted by: Mcfly222
[This review was collected as part of a promotion.] I have been using my new Samsung Galaxy S26 Ultra for a couple of weeks already and I am extremely Happy with it, taking fotos and videos with it is a different experience, the zoom is amazing.
The Galaxy AI is in a whole new level, super useful, is like having a personal secretary with me all the time.
I have spent hours just editing pictures with Galaxy AI and I get surprised every time seeing what it can do.
I can play video games and there is no lag.
So many features to talk about but Of course the Privacy Screen is one of the best ones, no more picking at my screen while banking or texting, sooo Happy for that.
Over all this is an Amazing Device and I am Super Happy with it.
Thank you Samsung for keep making our dreams come true!
The Galaxy AI is in a whole new level, super useful, is like having a personal secretary with me all the time.
I have spent hours just editing pictures with Galaxy AI and I get surprised every time seeing what it can do.
I can play video games and there is no lag.
So many features to talk about but Of course the Privacy Screen is one of the best ones, no more picking at my screen while banking or texting, sooo Happy for that.
Over all this is an Amazing Device and I am Super Happy with it.
Thank you Samsung for keep making our dreams come true!
Value
5
Response from Samsung USBy R&R Team, April 30, 2026
Hi there Mcfly222, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are so pleased with the enhanced capabilities, and new features available on your device, especially the new Privacy Display. We have shared a link to the Samsung Support Team for your convenience if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra has so much fun things to learn
on April 30, 2026
Posted by: Tifflyon
[This review was collected as part of a promotion.] I just got my phone. I'm learning all the great new features from my S22 Ultra, like the spelling and grammar. The screen privacy and the Galaxy AI is also so cool. This phone is by far the best. I'm learning new things about it every day.
Value
5
Response from Samsung USBy R&R Team, April 30, 2026
Hey there Tifflyon, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra. We are pleased to hear that you are enjoying the enhanced features of your upgraded device. We have provided links to a few resources to help you fully discover the capabilities of your device, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
I get a new ulcer every year and I did it again!
on April 30, 2026
Posted by: Amy13Lucky
[This review was collected as part of a promotion.] I was happy to find out that they went back to the original type of AI drawing app that they had on the 24 because the 25 had a version where they totally took the fun out of it and you could no longer hand draw right there on the screen and have it the AI adjust your drawing in too many different styles and play with it and that sort of thing. They made it almost strictly text to Art or sometimes you can have a picture but the AI would not let you take a picture of somebody's whole body if you were trying to do some sketch of a fashion model or something for some reason you would be stuck with the face and that was it. It would focus on the face and it would only bring up the choices that related to portraits and that was it it chose where you could draw the borders around the picture for the AI to manipulate. And I searched and searched and searched for that on the internet and I was pleasantly surprised to see that that has made its way back to the 26th but it's even better than before so that wasn't a plus. And I think that's the S Pen is actually longer which is great too love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super reliable
on April 30, 2026
Posted by: Lopezalb
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy device daily, and it’s been one of the smoothest phones I’ve owned. The battery life easily gets me through a full day, the camera takes sharp and vibrant photos, and the screen quality is incredible for watching videos and browsing. I also appreciate how fast and responsive everything feels, even when multitasking between apps.
One feature I’ve really enjoyed is Galaxy AI. The AI tools make everyday tasks more convenient, especially with photo editing suggestions, voice-to-text accuracy, and smart organization features. It genuinely feels useful instead of gimmicky.
Overall, the device feels premium, reliable, and user-friendly. Whether for work, travel, taking photos, or staying connected with family and friends, it’s been a great experience.
Value
5
Written by a customer while visiting Samsung US