Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(13,409 Reviews)
Rating breakdown 13,409 reviews
5 Stars
11,709
4 Stars
1,353
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
My new galaxy s26 ultra
on May 4, 2026
Posted by: Sheshe
[This review was collected as part of a promotion.] Awesome upgrade to my new new s26 ultra with Al like a computer in my hand. Surprising what technology the phone has. I'm still in the learning process and finding new adventures on it everyday. Thanks Samsung
Value
5
Response from Samsung USBy R&R Team, May 5, 2026
Hi there Sheshe, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are amazed by all of the enhanced features and capabilities of your new device, and that it feels like a computer in hand. We have provided a link to the complete manual as a great companion to your exploration of your device. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is easily customizable and reliable!
on May 4, 2026
Posted by: Mari03
[This review was collected as part of a promotion.] I love customizing the lock screen with pictures of my family and friends and not having to choose just one picture. The Galaxy AI is helpful when looking up clothes or shoes I like and finding something similar if not the same item and being able to buy it right away!
Value
5
Response from Samsung USBy R&R Team, May 5, 2026
Hi there Mari03, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear how easy you are finding this device to customize to your preferences, and that Galaxy AI is such a great tool for many daily needs. We would love to hear from you again in the future if you have questions, or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra is Great
on May 4, 2026
Posted by: GtownG
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has completely changed how I manage my daily routine, from the job site to the couch. This device is a beast when it comes to gaming; I’ve been playing Black Ops 7 on it, and the custom Snapdragon 8 Elite Gen 5 handles the graphics effortlessly without the phone ever getting hot, thanks to that improved vapor chamber.
For work, the integration of Galaxy AI is a total lifesaver. I use the "Note Assist" feature constantly to summarize long industry reports and "Circle to Search" to identify technical parts in the field. The new Privacy Display is also a standout—it’s great knowing my screen is obscured from prying eyes when I'm reviewing sensitive documents in public.
When I finally clock out, the 6.9-inch AMOLED screen is incredible for streaming movies or watching sports. The colors are vivid, and it gets bright enough to use even in direct Colorado sunlight. Whether I'm using the S Pen to edit photos with the new Photo Assist or recording ultra-stable 4K video using Horizon Lock, this phone handles it all. If you want a device that excels at both productivity and entertainment, the S26 Ultra is the clear winner.
For work, the integration of Galaxy AI is a total lifesaver. I use the "Note Assist" feature constantly to summarize long industry reports and "Circle to Search" to identify technical parts in the field. The new Privacy Display is also a standout—it’s great knowing my screen is obscured from prying eyes when I'm reviewing sensitive documents in public.
When I finally clock out, the 6.9-inch AMOLED screen is incredible for streaming movies or watching sports. The colors are vivid, and it gets bright enough to use even in direct Colorado sunlight. Whether I'm using the S Pen to edit photos with the new Photo Assist or recording ultra-stable 4K video using Horizon Lock, this phone handles it all. If you want a device that excels at both productivity and entertainment, the S26 Ultra is the clear winner.
Value
5
Response from Samsung USBy R&R Team, May 5, 2026
Hello GtownG, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are loving your new device for your gaming, productivity, and overall appearance and display quality. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Overall, it has great performance.
on May 4, 2026
Posted by: Hello1013
[This review was collected as part of a promotion.] I use my phone for work, and it provides great performance for my daily requirements. I am able to review documents and create new documents without any issues. I am very satisfied with the overall product.
Value
5
Response from Samsung USBy R&R Team, May 5, 2026
Hello there, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We love hearing that this device has become such a daily driver for you, and that you are finding it easy to use for creating and editing documents. We have provided a link to the complete manual for your device to help you discover additional features on your device like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you any time you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Customer Rating
5
Best AI phone
on May 4, 2026
Posted by: SuperDear
[This review was collected as part of a promotion.] I switched from the S23 Ultra to the S26 Ultra. The app opening and system performance were over 200% faster than before. I really like having an AI system that helps with photo editing and translation. The S26 Ultra makes my life easier.
Value
5
Response from Samsung USBy R&R Team, May 5, 2026
Hey SuperDear, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are seeing so many enhancements to your device, and that you are loving the addition of Galaxy AI. We hope you'll reach out to us again in the future if you have questions, or wish to provide further feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Built for People Who need reliability over hype
on May 4, 2026
Posted by: YTECHZ55
[This review was collected as part of a promotion.] ,do not impress easily. Spent decades in cybersecurity /IT engineering, after the military, and handled more technology than most people will ever see. So when I say this device is exceptional, note that means something.
The Galaxy S26 Ultra is precise, reliable, and fast — the qualities that matter most to someone who has worked in high-stakes environments where tools either perform or they do not! The display is clean and sharp, the S Pen is responsive and practical(for me), and the build feels like it was engineered with intention rather than just assembled to look good on a shelf.
What genuinely stood out to me is Galaxy AI. I am not someone who chases trends, but I recognize capability when I see it. The AI-powered features on this device are not novelties (that is were my mind 1st went) — there are functions I could use. Circle to Search(helps), Translate(i get it), call id & protect (screening calls! GAME CHANGER for me)— these work, and they work well. For someone managing complex information daily, that efficiency is worth more than any flashy spec sheet.
The camera handles low light with discipline. Battery, it holds up throughout my day. Security features are solid —yes, I noticed, and I know what to look for(and appreciate the abilities to adjust to my liking).
This is a serious device , business peaople, serious people (who would like to relax knowing security is there). It earns the rating.
The camera handles low light with discipline. Battery, it holds up throughout my day. Security features are solid —yes, I noticed, and I know what to look for(and appreciate the abilities to adjust to my liking).
This is a serious device , business peaople, serious people (who would like to relax knowing security is there). It earns the rating.
Value
5
Response from Samsung USBy R&R Team, May 5, 2026
Hello Ytechz55, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that you are finding this device so amazing with features you find helpful to your needs, and easy to use every day. We have shared a link to the Samsung Support Team for your convenience if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Great phone!
on May 4, 2026
Posted by: HonestT38
[This review was collected as part of a promotion.] I upgraded from a S22 Ultra to the new S26 Ultra.... And wow, what a difference! Screen clean and flat (which I prefer the flat edges), very fast and lots more memory/ram. I use Galaxy AI a lot more now and it's wonderful. I have always loved the Samsung Galaxy lines. New privacy screen option is *chef's kiss*.
Only downside is the 5000mh battery life is the same from my S22U, but still has a lot of power life!!
Only downside is the 5000mh battery life is the same from my S22U, but still has a lot of power life!!
Value
4
Response from Samsung USBy R&R Team, May 4, 2026
Hey HonestT38, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear that there are many features on your new device that you are truly loving every day including the new Privacy Display. We appreciate you sharing your preference for larger battery capacity in the future, and hope you'll reach out to us again in the future if you have additional feedback you would like to share with us. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
some things can only be controlled by watch
on May 4, 2026
Posted by: cat person
from idaho
bought this phone for large screen and camera capabilities. the main downside that makes me think about changing to different company is that Samsung now has all smart things going to the Samsung watch. I can no longer control or adjust settings for things like buds or smart items in my home (like my thermostat) from my phone.
1. not everyone has a smart phone
2 not everyone wears their smart phone at all times
3 if you have a medical eye condition (like I do) doing things on the smaller screen of the watch is a
nightmare. i bought the larger screen phone for a reason.
What were you thinking???
1. not everyone has a smart phone
2 not everyone wears their smart phone at all times
3 if you have a medical eye condition (like I do) doing things on the smaller screen of the watch is a
nightmare. i bought the larger screen phone for a reason.
What were you thinking???
Response from Samsung USBy R&R Team, May 4, 2026
Hello Cat person, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how important specific usage of your device is to you every day, and we would love to help you customize your device to your needs. We have provided a link to the complete manual for your device, where you can also find the manual for your earbuds to discover how you can use your device to control the audio settings and usage of your earbuds. Without knowing what thermostat you may be using, there may also be an app you may need to download from the Play Store. We have provided a link to the Samsung Support Team to assist you if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US