Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(13,409 Reviews)
Rating breakdown 13,409 reviews
5 Stars
11,709
4 Stars
1,353
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
Excellent phone works great
on May 6, 2026
Posted by: Bunty25
[This review was collected as part of a promotion.] I love this phone works great and it's very fast and camara result are very good
Value
5
Response from Samsung USBy R&R Team, May 7, 2026
Hello Bunty25, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear how much you are enjoying capturing amazing photos and videos with your device, and that you are finding this device to be fast during your usage. We have provided a link to an article to help you with additional features of Galaxy AI you may want to integrate in to your usage. We have also shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've Ever Had
on May 6, 2026
Posted by: Smokey
[This review was collected as part of a promotion.] One could say that the phone they possess is the best phone they've ever had when it is brand new. Here I can honestly say that my S26 ultra is the greatest. I love everything about it. Had my last phone for 6 or 7 years as that is how long I usually keep them. When I saw the release of the S26 ultra, I had to have it right away. I even pre-ordered it from my carrier.
Value
5
Response from Samsung USBy R&R Team, May 7, 2026
Hi there Smokey, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear that this device has made such an amazing inital impression on you. We have provided links to articles to help you with the different features and capabilities of Galaxy AI, and your accessories. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
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Written by a customer while visiting Samsung US
Customer Rating
1
Nit worth the money
on May 6, 2026
Posted by: Censored customer
Phone sucks! Eliminated headphones jack,forcing you to buy ear buds that cause cancer, no way too easily take a screenshot because the buttons are on the same side! Tons of useless apps that I'll never use!
Will update when I can't find other things I can't do!
Will update when I can't find other things I can't do!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, May 7, 2026
Hello there, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand our customers have different preferences for using their chosen device. If you are wanting to use wired headphones with your device, we have provided a link to the Samsung Support Team to help you with the steps you would need to take, and accessories you would need to accomplish this experience. We have also shared a link to the complete manual to help you with the hand swipe gesture you can use to capture a screenshot without the buttons, and help you best align the settings of your device to your preferences. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Ultra S26
on May 6, 2026
Posted by: Copticnosa
[This review was collected as part of a promotion.] Love the new Galaxy AI feature of this Ultra S26! The AI to transcribe, summarize, and translate voice recordings in the notes is such a helpful feature. Also, the AI photo editing is great. It takes care of things that i don't want in a very clean way. Privacy display is a great add on, I don't have to worry about someone looking in my phone.
Value
5
Response from Samsung USBy R&R Team, May 6, 2026
Hi there Copticnosa, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear that you are enjoying the usage of Galaxy AI for translations, summaries, and many tasks to help you keep organized. We would love to hear from you again in the future if you have questions, or wish to share further feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Still getting to know it
on May 5, 2026
Posted by: RockinCowgirl
[This review was collected as part of a promotion.] So far I'm really liking this phone. I'm still figuring out the new settings & where things have been moved to but overall it's good.
Value
4
Response from Samsung USBy R&R Team, May 6, 2026
Hi there RockinCowgirl, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that this device has made such a great inital impression on you. We have provided a link to the complete manual to help you fully explore your new device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you have questions during your usage of your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Continues to Impress
on May 5, 2026
Posted by: Chaeden
[This review was collected as part of a promotion.] I like the new phone. It doesn't disappoint in reality even though there were some rumored improvements that would have made it a better deal and product.
Value
5
Response from Samsung USBy R&R Team, May 6, 2026
Hey there Chaeden, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear that you are happy with the capabilities and features of your device, and that it hasn't disappointed you in any way thus far. We have provided a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Solid phone with great AI features
on May 5, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This looks similar to previous generation phones, slightly faster but packed with useful AI tools
Value
4
Response from Samsung USBy R&R Team, May 6, 2026
Hello Ninamurray, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear that you are happy with the enhanced processing speeds, and features of Galaxy AI on your device. We have provided a link to the complete manual to help you with additional features like the new Privacy Display. We have also shared a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra: The Ultimate AI-Powered Phone
on May 5, 2026
Posted by: LL2pharma
[This review was collected as part of a promotion.] The new Samsung Galaxy S26 Ultra is easily one of the most impressive business smartphones I’ve used. Samsung really elevated productivity with Galaxy AI — from summarizing long emails and meeting notes to helping draft professional responses in seconds. The live translation tools are a huge advantage for business travel and global communication, making conversations seamless and efficient.
Multitasking is effortless with the massive display, lightning-fast performance, and S Pen integration for quick notes, signatures, and presentations on the go. The camera is also outstanding for creating polished content, scanning documents, or jumping into crystal-clear video calls.
What stands out most is how AI feels practical instead of gimmicky. It saves time, keeps me organized, and helps me work smarter throughout the day. If you need a premium phone that blends power, professionalism, and next-level intelligence, the Galaxy S26 Ultra delivers.
Value
5
Response from Samsung USBy R&R Team, May 6, 2026
Hello there LL2pharma, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you are loving the usage of your device, and finding it easy with the addition of Galaxy AI and the S Pen. We have provided a link to the Samsung Support Team to assist you if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US