Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(13,407 Reviews)
Open Ratings Snapshot
Rating breakdown 13,407 reviews
5 Stars
11,707
4 Stars
1,353
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product. 
(
92 out of 142
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
4 out of 5
4
Good like the s24-s25
on May 7, 2026
Posted by: Oli700
[This review was collected as part of a promotion.] Got a few more new features but the camera is along the lines of an s24-s25.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 8, 2026
Hello Oli700, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are happy with the usage and capabilities of your device. We have provided a link to the complete manual to help you with the full capabilities of your device including the new Privacy Display. We have also shared a link to the Samsung Support Team to assist you if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade!
on May 7, 2026
Posted by: Noleshark
[This review was collected as part of a promotion.] Finally bit the bullet and upgraded from my trusty s22 ultra. Galaxy AI integration is proving more useful than I initially expected.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 7, 2026
Hello Noleshark, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are happy to hear that youare pleased with your upgrade from a device you really loved using the past. We have provided a link to an article to help you with additional capabilities of Galaxy AI you may want to integrate in to your usage. We have also provided a link to the complete manual for your device to help you with additional features like the new Privacy Display. Lastly, we have provided a link to the Samsung Support Team if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever!
on May 7, 2026
Posted by: galaxycat
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is amazing! The display is great for streaming movies, and I love how the Galaxy AI features make editing photos so easy. Best phone ever!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 7, 2026
Hey there Galaxycat, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how amazed you have been with the inital usage of your device, and that you are loving your streaming and photo editing of your device. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Superb! Techy Savvy!
on May 7, 2026
Posted by: MrsGen18
[This review was collected as part of a promotion.] This new S26 Ultra is so cool 😎. You can be creative and have a chance to explore your phone. There's so much things you can do with this phone. And the "Galaxy AI" feature? Ugh, it's so good. It can be useful and fun to use at the same time! I don't regret choosing this phone for myself, it didn't disappoint me. Worth every penny 👌🩷
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 7, 2026
Hey MrsGen18, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear that you are loving your new device, finding it to be such a great investment, and that you are loving the ability to express your creativity. We have shared a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing and simple to use. I love
on May 7, 2026
Posted by: Cooper000887
[This review was collected as part of a promotion.] Simply the best product I think. AI is awesome bccccccvvv n nbvcccccc b bbbbbbbbvgfx c hhhbfcccff
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Overall decent but not amazing
on May 6, 2026
Posted by: Just a guy
from Columbia, SC
Overall the phone works as it should. The privacy display is pretty cool but I feel it's a bit overrated. While it does dim the screen when viewing at an angle, my wife pointed out that it doesn't really work as she could still see the screen. Also if you turn on the maximum privacy it turns the entire screen a light gray color even when viewing it head on and is pretty pointless. The new camera features are absolutely awesome!!! I've always loved Samsung for the quality of photos. My wife and her family all have iphones and she has always been jealous of my camera. Speaking of camera functions, the new s-pen took away the main feature I used for, the ability to use the pen as a remote for pictures. I would take family photos and use the pen so I could be in it and not try to use a timer for pictures of 15 to 20 people, but those day are gone now since the s-pen is no longer Bluetooth. Performance wise i haven't had any issue, but then again I didn't have issue with my s22 ultra either. Battery life is good, last all day while streaming and doom scrolling. I do question the durability though, phone feels cheaper and fragile in hand without a case. Thankfully I haven't dropped it yet. Overall it's a good phone, but i would have been happy keeping my s22 ultra if it wasn't so worn out. Just to add, all this focus on Ai this and Ai that is lame and useless, personally I don't need my phone or any computer for that matter, thinking and generating art or music. If you don't NEED a new phone, wait until a better option is available.
Features
3 out of 5
3
Performance
5 out of 5
5
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, May 7, 2026
Hello Just a guy, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear you are happy with the performance and camera of your new device. We have provided a link to the complete manual to help you with the hand gestures and voice commands you can use with your camera for the big family photos and selfies you mention wanting to experience, and adjust the settings of your Privacy Display to only enable for specific apps or notifications to help you have the brightness you may seek from the display while having the privacy when needed. We have also shared a link to an article to help you with the different features of Galaxy AI that go beyond artistic endeavors to help you with different ways to stay organized and streamline daily tasks. We have lastly, provided a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone works great
on May 6, 2026
Posted by: Bunty25
[This review was collected as part of a promotion.] I love this phone works great and it's very fast and camara result are very good
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 7, 2026
Hello Bunty25, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear how much you are enjoying capturing amazing photos and videos with your device, and that you are finding this device to be fast during your usage. We have provided a link to an article to help you with additional features of Galaxy AI you may want to integrate in to your usage. We have also shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone I've Ever Had
on May 6, 2026
Posted by: Smokey
[This review was collected as part of a promotion.] One could say that the phone they possess is the best phone they've ever had when it is brand new. Here I can honestly say that my S26 ultra is the greatest. I love everything about it. Had my last phone for 6 or 7 years as that is how long I usually keep them. When I saw the release of the S26 ultra, I had to have it right away. I even pre-ordered it from my carrier.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 7, 2026
Hi there Smokey, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear that this device has made such an amazing inital impression on you. We have provided links to articles to help you with the different features and capabilities of Galaxy AI, and your accessories. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Showing 4881-4888 of 13407 results 
<< 1 ... 609 610 611 612 613 ... 1676 >>