Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(13,407 Reviews)
Rating breakdown 13,407 reviews
5 Stars
11,707
4 Stars
1,353
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
Stunning Design Meets Galaxy AI
on May 8, 2026
Posted by: TheGalaxyVanguard
from Fort Worth, TX
While I absolutely loved my Galaxy S25 Ultra 512GB Unlocked in Titanium Jetblack, upgrading to the Galaxy S26 Ultra has been an even more incredible experience. I pre-ordered the 256GB Unlocked White model on February 26, 2026, and the transition has been flawless. The Pristine White finish is stunning, offering a clean and sophisticated look that feels great in the hand.
The integration of Galaxy AI is where this device truly shines. The real-time Photo Assist features have completely changed how I edit my pictures, making professional-level adjustments feel effortless. Additionally, the new Snapdragon 8 Elite Gen 5 processor ensures that everything-from high-end gaming to heavy multitasking-runs with zero lag. Even though my previous phone was a powerhouse, the refined display and smarter AI features make this feel like a significant leap forward. It is easily the best tech purchase I’ve made this year.
The integration of Galaxy AI is where this device truly shines. The real-time Photo Assist features have completely changed how I edit my pictures, making professional-level adjustments feel effortless. Additionally, the new Snapdragon 8 Elite Gen 5 processor ensures that everything-from high-end gaming to heavy multitasking-runs with zero lag. Even though my previous phone was a powerhouse, the refined display and smarter AI features make this feel like a significant leap forward. It is easily the best tech purchase I’ve made this year.
Counting down to Samsung’s summer innovations! Expecting the Galaxy Tab S12 Ultra and new Galaxy Watch Ultra.
Galaxy Tab S12 Ultra 2026
Galaxy Watch Ultra 2026
I wish they were all the same WHITE color so that they could combine with
Galaxy Buds4 Pro
Galaxy S26 Ultra
Galaxy Watch Ultra 2026
I wish they were all the same WHITE color so that they could combine with
Galaxy Buds4 Pro
Galaxy S26 Ultra
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Third Samsung
on May 8, 2026
Posted by: Chickadee52
[This review was collected as part of a promotion.] While this is my third Samsung but it is my first time accessing my Galaxy AI. BIXBY is my friend, she's always there when I need her and she's non intrusive. She's my kind of friend. This phone has many features, which I'm still learning, that makes owning this phone well worth the upgrade. Just being able to take good pictures of my beautiful environment is a major plus for me. I love my Samsung and it just keeps getting better with every new feature I learn.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving this phone
on May 8, 2026
Posted by: Hometec
[This review was collected as part of a promotion.] I'm experiencing my first upgrade in three years. Upgrading from the Samsung Galaxy S23 to the S26 Ultra has been an amazing experience. Not only can I tell and see all the improvements that were made to the cameras, to the application process, to the simplification and the ease of use. I am enjoying the Galaxy S26 so much that I know I'll probably be keeping this phone for three years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Has done it again..First!!
on May 8, 2026
Posted by: OneTedd
[This review was collected as part of a promotion.] The new Galaxy Ai is a phenomenal improvement on past excellence and only being better! My favorite feature is the privacy modes and selection of apps is not only innovative but forward thinking in today's climate of safety sensitive information being pirated and misused this is a giant step in the right direction for privacy protection!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best device for Samsung Users !!
on May 7, 2026
Posted by: Andy
from Los Angeles, CA
Definitely one of the best devices I've ever owned, I had the s23 ultra last year, upgraded to the S25 Plus in July of last year and I didn't really like it so I upgraded to the 26 ultra and definitely a massive upgrade to both. Battery life is insane, 65 wattt charging is amazing and having to not rely on a power bank for the whole day is definitely a game changer. I do security so most of my days are about 12 to 15 hour shifts and I'm comfortably able to make it through the day on a single charge. Definitely a much needed upgrade from my two phones.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 8, 2026
Hi there Andy, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear that you are finding this device to be one of the best you've ever had, and that you are loving the enhan ced battery life, charging speed, and overall usage. We have provided a link to the complete manual for your device to help you maximize your experience, and align the settings to your preferences. We have lastly, provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Best optimization
on May 7, 2026
Posted by: SpecialK
[This review was collected as part of a promotion.] My new Galaxy and the AI capabilities have really allowed me to optimize my phones full potential.
Value
5
Response from Samsung USBy R&R Team, May 8, 2026
Hi there SpecialK, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding your device such an amazing value in your life, and that is has allowed you to feel you using the capabilities to the fullest. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on May 7, 2026
Posted by: Aloteroj
[This review was collected as part of a promotion.] Amazing phone. It's a bit big to my hands, but I just need to get used to it.
Great camera module.
Value
5
Response from Samsung USBy R&R Team, May 8, 2026
Hi there Aloteroj, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how amazed you have been with the usage of your device, and that you are loving the camera features and usage. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best In Series
on May 7, 2026
Posted by: Mighty
[This review was collected as part of a promotion.] I have been upgrading sine the Note-8 and the S26 Ultra is, by far, the best in thenline of succession. Everything is just better than the previous model with reasonable pricing.
As a photographer I am very impressed by the camera's performance. Galaxy AI does an amazing job of photo editing, so much so, that I can skip Photoshop for small scale edits.
Value
5
Response from Samsung USBy R&R Team, May 8, 2026
Hi there Mighty, thank you for your feedback on your Samsung Galaxy S26 Ultra. WE couldn't be happier to hear that you are finding this device to be the best you've had, and that Galaxy AI has helped you edit your photos in unexpected and helpful ways. We have provided a link to an article to help you with additional ways you can integrate Galaxy AI in to your usage. We have also shared a link to the Samsung Support Team to assist you further if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US