Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(13,399 Reviews)
Rating breakdown 13,399 reviews
5 Stars
11,700
4 Stars
1,352
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
Excellent quality and usefulness
on May 12, 2026
Posted by: Travelingal
[This review was collected as part of a promotion.] I have enjoyed my Samsung Galaxy S26 Ultra for about a month now. It has not disappointed me in the least. I like the size and weight. The battery life is great. I am enjoying Bixby AI. That is very useful. The picture quality is excellent with some great new features such as the horizon ability that keeps the picture in correct placement and no jumping. I do use my stylus and the fact you can insert back in, in any direction is a nice touch.
Value
5
Response from Samsung USBy R&R Team, May 13, 2026
Hello Travelingal, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are enjoying the usage of your new device, and that the battery life, Galaxy AI, and camera quality are such standout features on your device. We have provided a link to the Samsung Support Team to assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on May 12, 2026
Posted by: Mariaaaa
[This review was collected as part of a promotion.] I love the phone but there is one small issue with it and its with the s pen. If I try to use it with a magsafe popsocket or any magsafe case it will skip spaces in the screen. The magnet interferes with the s pen. Which is very inconvenient. If I don't have a magsafe popsocket it the phone gets hard to hold
Value
5
Response from Samsung USBy R&R Team, May 13, 2026
Hi there Mariaaaa, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are happy with the usage and capabilities of your device thus far. We understand wanting to use all of the available features on your device, and the ease of use is important to you. We do have cases available that help you both protect your device and make use of the magnetic connection for the charger. WE have provided a link to the Samsung Support Team to assist you if you continue to experience frustrations with the charging of your device. We appreciate you being a Samsung customer. -Elizabeth
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Customer Rating
5
Galaxy S26 Ultra is ULTRA awesome
on May 12, 2026
Posted by: BrianIsCool
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is a powerhouse that redefines the flagship experience. Its standout feature is undoubtedly the pro-grade camera system, which delivers incredibly sharp details and professional results even in challenging low-light environments. Whether capturing night cityscapes or indoor portraits, the clarity is unmatched.
The integration of Galaxy AI takes productivity to the next level, offering intuitive tools that simplify complex tasks and enhance photo editing with a few taps. Additionally, the privacy screen is an extremely cool and practical touch, ensuring your sensitive data remains yours alone while maintaining excellent display quality. For anyone seeking the pinnacle of mobile technology, the S26 Ultra is an absolute winner.
The integration of Galaxy AI takes productivity to the next level, offering intuitive tools that simplify complex tasks and enhance photo editing with a few taps. Additionally, the privacy screen is an extremely cool and practical touch, ensuring your sensitive data remains yours alone while maintaining excellent display quality. For anyone seeking the pinnacle of mobile technology, the S26 Ultra is an absolute winner.
Value
5
Response from Samsung USBy R&R Team, May 12, 2026
Hey BrianIsCool, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are loving capturing amazing photos and videos with your device regardless of the environment, and that Galaxy AI has enhanced your productivity and creativity. We have provided a link to the Samsung Support Team for your convenience if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
the product galaxy ai features help me daily life
on May 12, 2026
Posted by: Davidh
[This review was collected as part of a promotion.] Galaxy Ai can help me to transcript into my language when answer a call. Also it can produce wallpapers that whatever you mind think of. In the picture the Ai features can also be used to make interesting content to the original picture. When I make Reservation，it can show today I have reservation when I walk up the screen. overall, it is great product for me to make life easier. Thanks, Samsung
Value
5
Response from Samsung USBy R&R Team, May 12, 2026
Hi there Davidh, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear how much you are loving the usage of Galaxy AI for your daily calls and artistic expression, as well as the ability to stay organized throughout your day. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Pen, screen, and service.
on May 12, 2026
Posted by: DaddyWithBabyOil
I love this new phone, especially with the pen on the side. This product is an easy 5 stars!
Written by a customer while visiting Samsung US
Customer Rating
5
Productivity Powerhouse
on May 12, 2026
Posted by: Samsfans
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is the definition of "polished to a mirror finish." While the design hasn't undergone a radical transformation, the refinements make a surprising difference in daily use. It's a bit thinner and lighter than its predecessors, and the move back to a slightly more rounded aluminum frame makes it significantly more comfortable to hold during long sessions.
The real star of the show this year is the integrated Galaxy AI. It feels less like a collection of party tricks and more like a cohesive operating system upgrade. Features like Now Nudge—which proactively suggests actions based on your screen context—and the new Privacy Display mode (which uses AI to narrow viewing angles when you're in public) are genuinely practical.
Value
5
Response from Samsung USBy R&R Team, May 12, 2026
Hello Samsfans, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are so pleased with the enhanced capabilities and features of your device. Please, don't hesitate to reach out to us again in the future any time you have questions about your device, or want to provide additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
S Pen and battery transformed my workflow
on May 12, 2026
Posted by: S26DailyDriver
[This review was collected as part of a promotion.] I use my Galaxy S26 Ultra primarily for work — drafting documents, reviewing PDFs, coordinating with clients, and managing projects on the go. The S Pen has been the standout feature. Marking up contracts and reviewing files directly on the screen has cut down the back-and-forth I used to need with my laptop. Handwritten notes convert cleanly, and the latency feels essentially zero.
The display is excellent for long reading sessions. Whether I am working through dense documents or proofing website copy, text stays sharp and the anti-glare finish actually holds up outdoors. Battery life comfortably gets me through a full day of heavy use, which matters when I am bouncing between meetings, calls, and travel.
The display is excellent for long reading sessions. Whether I am working through dense documents or proofing website copy, text stays sharp and the anti-glare finish actually holds up outdoors. Battery life comfortably gets me through a full day of heavy use, which matters when I am bouncing between meetings, calls, and travel.
Performance has been smooth across everything I throw at it — split-screen multitasking with email and a PDF reader, video calls, photo editing, and the occasional gaming break in the evening. The cameras are a noticeable step up, especially in low light, which has been useful for documentation work where lighting is unpredictable.
A few smaller things I appreciate: the in-display fingerprint sensor is fast and reliable, the haptics feel premium, and the build quality is reassuring given how often this phone ends up tossed into a bag or pocket.
After several weeks of daily use, this device has genuinely changed how mobile my workflow can be. It is the first phone that has let me leave the laptop behind for short trips without compromise.
After several weeks of daily use, this device has genuinely changed how mobile my workflow can be. It is the first phone that has let me leave the laptop behind for short trips without compromise.
Value
5
Response from Samsung USBy R&R Team, May 12, 2026
Hey S26DailyDriver, thank you for your feedback on your Samsung Galaxy S26 Ultra. We love hearing how much you are finding this device so useful for work and personal needs, and that the display, speed, and enhanced features add so much value to your experience every day. We have provided a link to the Samsung Support Team for your convenience. They can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on May 11, 2026
Posted by: Justy35
[This review was collected as part of a promotion.] I been use my s26 everyday for multiple things including gaming videos pictures and it works amazing screen is crystal clear and the camera is awesome takes beautiful pictures it is also lighting fast for everything I absolutely love it the best phone I have had in my life I'm so happy withy purchase paired with the galaxy bus 4 pro it's perfect and galaxy AI works fantastic as well helps me with handling lots of things
Value
5
Response from Samsung USBy R&R Team, May 12, 2026
Hi Justy35, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are enjoying the usage of your device for your streaming and gaming as well as finding Galaxy AI helpful for a range of daily tasks. We have provided a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US