Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(13,399 Reviews)
Rating breakdown 13,399 reviews
5 Stars
11,700
4 Stars
1,352
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
New phone
on May 13, 2026
Posted by: Steve2nd
[This review was collected as part of a promotion.] Love the new galaxy s26 ultra love the speed and the camera
Value
5
Response from Samsung USBy R&R Team, May 14, 2026
Hi there Steve2nd, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear how pleased you are with the speed and camera quality of your phone. We have provided a link to an article to help you with all of the features of Galaxy AI available on your device. We have also provided a link to the complete manual to help you best align the settings to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This is a wonderful phone! I love the features!
on May 13, 2026
Posted by: Tarheellady1
[This review was collected as part of a promotion.] The audio is great and the camera takes great pictures with great editing. The AI feature is very helpful.
Value
5
Response from Samsung USBy R&R Team, May 14, 2026
Hi Tarheellady1, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that you are happy with the audio quality, camera, and features of Galaxy AI available on your device. We have provided a link to the complete manual for your device to help you with additional features like the new Privacy Display. We have also shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Best power house
on May 13, 2026
Posted by: Techsmarc
[This review was collected as part of a promotion.] I was hesitant about switching from the z fold 7 to the S26 Ultra because of the screen but after having my s26 ultra for two days I noticed way better aspect ratios. He's the z fold 7 has a bigger screen but all it did was just zoom in on everything and it was kind of inconvenient for me. I already knew that the cameras would be better but my god the battery life is phenomenal. I can go two days without charging the s26 ultra. It runs so smoothly and it already has a huge screen with better aspect ratios. It fits perfectly. This is the first one I will not pay off for an upgrade.
Value
5
Response from Samsung USBy R&R Team, May 14, 2026
Hi there Techsmarc, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are loving your upgrade to your new phone from your previous device, and that the battery life, processing power, and display quality are standout feature for your usage. We have provided a link to your complete manual for your device to help you with additional features like Galaxy AI and the Privacy Display, and best align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features!!
on May 13, 2026
Posted by: Ogmactrey
helpful reviews focus on the product itself.. Mainly livestream..
Written by a customer while visiting Samsung US
Customer Rating
5
Surprising Upgrade
on May 13, 2026
Posted by: AngrySea
[This review was collected as part of a promotion.] I went from the Google pixel and not i don't think j could go back.
Value
5
Response from Samsung USBy R&R Team, May 13, 2026
Hey there AngrySea, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you have been so initally pleased with your transition to a new operating system and manufacturer. We have provided a link to the complete manual to help you with the exploration of your new device at your convenience. We have also provided a link to the Samsung Support Team to assist you if any questions come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
S26 ultra premium
on May 13, 2026
Posted by: Shop2d
[This review was collected as part of a promotion.] Galaxy Ai is smart and helpful it's fast and responsive.
Only phone currently that has privacy filter when you need to check your bank balance in public or what ever you need extra privacy.
Watching YouTube and playing games are excellent on the s26 ultra
Only phone currently that has privacy filter when you need to check your bank balance in public or what ever you need extra privacy.
Watching YouTube and playing games are excellent on the s26 ultra
Value
5
Response from Samsung USBy R&R Team, May 14, 2026
Hi there Shop2d, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are finding Galaxy AI easy and seamless to use every day, and that the Privacy Display has been such a value when using your phone in public. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Privacy screen is huge
on May 13, 2026
Posted by: Dmoney
[This review was collected as part of a promotion.] Galaxy Ai is so seamless and well integrated I sometimes miss that it's even there, things just work. Fast charging is a game changer as well
Value
5
Response from Samsung USBy R&R Team, May 13, 2026
Hi there Dmoney, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are having such a seamless and easy usage of your new device with Galaxy AI, and loving how quickly you are able to charge it up and get on the go during the day. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Same as always
on May 13, 2026
Posted by: Gamer god
Its rhe same phone, just had new preloaded apps. Same as the 25 and the 24
Features
1
Performance
1
Design
1
Response from Samsung USBy R&R Team, May 13, 2026
Hi there Gamer god, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know it can take time to fully explore the enhanced capabilities of your new device, and align the settings to your preferences. We have provided links to articles to help you with the features of your device including Galaxy AI and the usage of the S Pen. We have also shared a link to the complete manual to help you with new features like the Privacy Display and horizontal lock. We have lastly, provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US