Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(13,399 Reviews)
Rating breakdown 13,399 reviews
5 Stars
11,700
4 Stars
1,352
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
3
Longer lasting battery
on May 14, 2026
Posted by: Katm
Do not like this phone. Constant buffering for one.
Made simple things complicated. Nowhere to plug in headphones or my micro card from my other beloved phone which is no longer eligible for updates. The only thing I like is it has a better battery and camera.
Made simple things complicated. Nowhere to plug in headphones or my micro card from my other beloved phone which is no longer eligible for updates. The only thing I like is it has a better battery and camera.
Response from Samsung USBy R&R Team, May 14, 2026
Hi there Katm, thank you for your feedback on your Samsung Galaxy S26 Ultra. We understand upgrading to a new device can come with a bit of a learning curve with the changes that have been made from your previous device. We have provided a link to the complete manual to help you with the software and settings changes, and help you customize your device to your preferences. We have also shared a link to the Samsung Support Team if you are in need of storage expansion, as this has been transitioned to cloud-based options, and with any accessories you may need to use your favorite wired headphones with your charging port. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung devices!
on May 13, 2026
Posted by: LoyalGalaxyGirl
[This review was collected as part of a promotion.] I’ve used a lot of phones, but the Samsung Galaxy S26 Ultra with Galaxy AI feels like the first device that actually keeps up with me instead of slowing me down. The camera is unreal, the battery just refuses to quit, and the display makes every other phone look washed out and tired.
Galaxy AI is the real game changer though. Live translations, photo edits that look professionally done in seconds, smart summaries, voice tools, writing assist... it’s like carrying a personal assistant that actually works and doesn’t complain. Half the time I catch myself doing things on this phone that used to take a laptop.
Samsung didn’t just make a smartphone with the S26 Ultra. They built a powerhouse. Fast, smooth, insanely smart, and somehow still elegant. Once you get used to this level of tech, everything else feels outdated.
This phone is an absolute beast.
Galaxy AI is the real game changer though. Live translations, photo edits that look professionally done in seconds, smart summaries, voice tools, writing assist... it’s like carrying a personal assistant that actually works and doesn’t complain. Half the time I catch myself doing things on this phone that used to take a laptop.
Samsung didn’t just make a smartphone with the S26 Ultra. They built a powerhouse. Fast, smooth, insanely smart, and somehow still elegant. Once you get used to this level of tech, everything else feels outdated.
This phone is an absolute beast.
Value
5
Response from Samsung USBy R&R Team, May 15, 2026
Hey there LoyalGalaxyGirl, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are loving your new device, and that this device keeps up with your needs and daily usage so well. We have provided a link to the Samsung Support Team for your convenience. This team of experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone in the world i only use galaxies phone
on May 13, 2026
Posted by: Fattbarnes
[This review was collected as part of a promotion.] Galaxy is the best phone ever
I recommend everyone get one for them and there kids
I recommend everyone get one for them and there kids
Value
5
Response from Samsung USBy R&R Team, May 15, 2026
Hey there Fattbarnes, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding this device to be the best phone you've ever had, and that you would recommend this device to all of your loved ones. We have provided links to resources to help you maximize your experience, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
s26 ultra review
on May 13, 2026
Posted by: boiledlettuce82
[This review was collected as part of a promotion.] The s26 ultra has great ai features and powerful performance, I feel as i dont know exactly where to access the features and I learn them by videos online. I do not play games often on my s26 ultra but when I do there is very little stuttering, I enjoy the convenience of galaxy ai and bixby being implemented into the phone. The privacy display is helpful when hiding passwords but I think it doesnt work well until you use the maximum privacy option
Value
5
Response from Samsung USBy R&R Team, May 15, 2026
Hello Boiledlettuce82, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are having such a great inital impression on you. We have provided a link to the complete manual for your device to help you become familiar with the features and usage of your device. WE have also shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
PHONE OF THE YEAR!!!
on May 13, 2026
Posted by: Thatdeal247
[This review was collected as part of a promotion.] This phone is amazing from the Privacy screen to the battery life to the camera and the streaming capabilities galaxy Ai is awesome what a great addition to this device.
Value
5
Response from Samsung USBy R&R Team, May 15, 2026
Hey Thatdeal247, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how amazed you have been with the new Privacy Display, enhanced battery life, and camera quality of your new device. WE have provided a link to the Samsung Support Team for your convenience if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I'm still waiting for my phone
on May 13, 2026
Posted by: Lillove
[This review was collected as part of a promotion.] The Galaxy AI is a very colorful qualification on its product it is a very conductive product and very speakable on the phone itself
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has premium features on the screen like
on May 13, 2026
Posted by: Toni33
[This review was collected as part of a promotion.] As someone who relies heavily on technology, the S26 Ultra has seamlessly integrated into my daily routine. From the moment I wake up, the phone handles everything I throw at it without breaking a sweat. I start my mornings using SmartThings to control my home, followed by a quick glance at my schedule on the incredibly bright display.For work, this device is an absolute productivity powerhouse. The S26 Ultra completely replaces my need for a notebook; I use the S Pen constantly to jot down thoughts during meetings and sign urgent documents on the fly. When I need to multitask, the split-screen feature allows me to reference data while typing emails simultaneously. Galaxy AI has also become essential for my workflow, especially the live translation tools when communicating with international clients.On the move, the phone remains reliable. Samsung Wallet makes commuting and shopping entirely cardless, and the battery easily lasts a full day of heavy GPS usage and web browsing.Where the phone truly shines, though, is in its cameras and entertainment capabilities. The zoom lens captures stunningly sharp photos, and the built-in AI photo editor lets me clean up background clutter in seconds. When winding down, the display offers an unmatched streaming and gaming experience with rich colors and zero lag. It is, without a doubt, the ultimate daily driver.
Value
5
Response from Samsung USBy R&R Team, May 15, 2026
Hello Toni33, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear how much you are loving your new device, and how seamlessly you have been able to integrate all of the features in to your life, and that it is helping make your life easier in so many ways. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I like the new features and the privacy screen
on May 13, 2026
Posted by: Jancopr
[This review was collected as part of a promotion.] I use Ai for create photos and tatto is great change a lot with the other galaxy I like the have to many options
Value
5
Response from Samsung USBy R&R Team, May 15, 2026
Hi there Jancopr, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how much you are enjoying the new Privacy Display, features of Galaxy AI, and other capabilities of your new device. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US