Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(13,399 Reviews)
Rating breakdown 13,399 reviews
5 Stars
11,700
4 Stars
1,352
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
1
Sooo very disapointed
on May 14, 2026
Posted by: Alex
from Phila PA
This phone was promised to be the best phone ever, rivaling and besting the i-phone for the camera.....it is a colossal disappointment! My Motorola phone camera was just as "good"....nothing superior abt the phone, except the price. Way too many "features" which the average person wld never use.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, May 14, 2026
Hello Alex, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand it can take time to fully discover and align a new device to your preferences, and we would love to assist you. We have provided a link to an article to help you with the different camera settings for the best possible photos and videos. We have also provided a link to the complete manual for your device to help clear up and frustrations or confusions you are experiencing with the settings. We have lastly, provided a link to the Samsung Support Team to assist you any time you have questions, or believe your device may not be functioning as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Ayyyy I love my Samsung Galaxy S26 Ultra!
on May 14, 2026
Posted by: RunnyRie
[This review was collected as part of a promotion.] The S26 Ultra continues Samsung’s streak of mobile photography dominance. I took a shot of my home recently, and the dynamic range is impressive—it managed to keep the white trim bright without blowing out the highlights against a gray sky. The Galaxy AI-assisted color rendering makes every shot look 'ready to post' without extra editing. It's fast, the screen is brilliant, and the shutter speed is nearly instant. I also used the Galaxy AI to play with the colors of my house, I'm sincerely impressed. Samsung Electronics are for anyone and everyone!
Value
5
Response from Samsung USBy R&R Team, May 14, 2026
Hi RunnyRie, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how much you are loving your new device, and that the camera is such a standout feature for you with enhanced details. We have shared a link to the Samsung Support Team to assist you if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy s26 ultra does it better #1
on May 14, 2026
Posted by: Alfalfa brooklyn
from Brooklyn ny
Amazing phone very fast camera is awesome beautiful colors battery works all day performance is amazing fast display with privacy screen is good.Durability is strong plenty of storage memory.Also super fast charging.Its worth every dollar.I got a amazing deal in a trade in 👍 Samsung Galaxy s26 ultra 😀
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 14, 2026
Hey there Alfalfa brooklyn, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how amazed you are with the capabilities and features available on your device, along with the durable design of your phone. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
This is a great upgrade!
on May 14, 2026
Posted by: BYRDIE
[This review was collected as part of a promotion.] Same great phone made by the same fast company! Galaxy AI helps me on so many fronts, it helps me with recipes at home, creating and formulating things for work. It helps me be more efficient and saves so much time.
Value
5
Response from Samsung USBy R&R Team, May 14, 2026
Hi there Byrdie, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We love hearing how much Galaxy AI has been helpful for a range of daily tasks, that you are loving trying out new recipes, and that it is helpful you professionally. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4
No much different for upgrade
on May 14, 2026
Posted by: RASamsungUltra
[This review was collected as part of a promotion.] For day life and work and family. my 25 ultra was the same.
Value
4
Response from Samsung USBy R&R Team, May 14, 2026
Hey RASamsungUltra, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know upgrading to a new device can take time to fully discover the ways your device has been changed from your previous device. We have provided links to resources to help you discover the changes, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Cool phone
on May 14, 2026
Posted by: AstrosFan4Life74
[This review was collected as part of a promotion.] Only had phone for a month now. Really like the Galaxy AI but still getting to know it.
Really do like the built in privacy screen. It's absolutely 💯 amazing and I cannot wait to learn this phone
Really do like the built in privacy screen. It's absolutely 💯 amazing and I cannot wait to learn this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is intelligent.
on May 14, 2026
Posted by: mehatxu
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has been quite impressive to me so far. I've been using the device for around a month or so now, and I'm really enjoying it.
In the past, my phone would serve a few simple purposes. Call, text/chat, scroll socials, and watch video/listen to music. Now, it's so much more.
This product feels less like a gadget and more like a partner that actually anticipates what I need. Galaxy AI handles the heavy lifting, whether it’s instantly turning messy meeting scribbles into organized summaries with Note Assist or removing distracting reflections from your photos in one tap.
The intelligence really shines in the small, "life-saver" moments:
Live Translate: It breaks down language barriers during phone calls in real-time, making international travel or business calls seamless. Chat Assist: It suggests the perfect tone for your texts, helping you switch from professional emails to casual group chats instantly. Generative Edit: You can move or resize objects in your shots, and the AI flawlessly fills in the background as if the original distraction never existed.
It’s a sleek, powerful device that uses its "brain" to save you time and make the tech feel invisible.
Value
5
Response from Samsung USBy R&R Team, May 14, 2026
Hey Mehatxu, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding this device to be so impressive, an d that Galaxy AI has been such a standout feature for your translating, communication style, and editing your photos. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the features
on May 14, 2026
Posted by: LoveUltS26
[This review was collected as part of a promotion.] I love the size of the phone, and the zoom features of the pictures went from 30 for 100. I was able to zoom in to Jupiter really well. My next thing to learn about is the Galaxy AI features. I'm really excited about how to use it. So far I'm too stuck on looking at drama and playing games and traits beautiful sunset pictures. I love this phone!!!
Value
5
Response from Samsung USBy R&R Team, May 14, 2026
Hey LoveUltS26, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are so happy with the size, camera quality, and usage of your device for your gaming. We have provided a link to an article to help you with the features of Galaxy AI. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US