Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(13,398 Reviews)
Rating breakdown 13,398 reviews
5 Stars
11,699
4 Stars
1,352
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
Awesome Features
on May 15, 2026
Posted by: Jg2404
[This review was collected as part of a promotion.] Galaxy S26 Ultra is an absolute monster, Galaxy AI, great phone!
Value
5
Response from Samsung USBy R&R Team, May 15, 2026
Hey there Jg2404, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are loving the amazing capabilities of your device, and that you are finding this device to keep up with your needs every day with ease. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your phone. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Pictures
on May 15, 2026
Posted by: C6WildanCrazy
[This review was collected as part of a promotion.] I recently purchased the Samsung S26 Ultra as it had the best camera and storage. We just had our first grand baby and everyone know you take tons of pictures. I went from the Samsung 21 FE and the difference from my old phone to this one, is off the charts! Pictures are amazing and I have even had pictures printed on canvas and you cannot tell they were printed from my phone. I have used AI on my laptop, but the Samsung AI on this phone is so much faster and I use it everyday day.
Value
5
Response from Samsung USBy R&R Team, May 15, 2026
Hello C6WildanCrazy, thank you for your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear that you are loving the enhanced camera quality, and storage capacity of your device. We have provided a link to the complete manual for your device to help you fully explore and align your device to your usage. We have also provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
So far, so good - but still not perfect.
on May 15, 2026
Posted by: Mz January
from Bronx, New York
I'm a long time Samsung customer and recently purchased this phone as an upgrade from my Samsung s23 Ultra, which in itself is a beautiful phone, probably the best Samsung ever made. I never had any problems with it, other than the weight of it. It hurt to part with, but after three years, it was time to move on. I traded in that phone to get a discount on this one.
I'm very satisfied with how this phone is built. It has the durability I've come to expect, plus it performs well. It's a lot lighter weight-wise than my s23 Ultra, so that's a plus. I like the rounded corners in comparison to the boxy square ones that were prevalent on the Note/s22, 23 & 24 Ultras. Camera is okay but not necessarily an improvement over what I had. Phone calls come in crisp and clear, unless there's a problem on the other caller's end. The big attraction regarding this phone is the built in privacy screen, which is a good idea, however, when it's on, the viewing screen for the user doesn't appear to be as clear. Battery life is about average, but not any different (or better) than previous Ultras I've owned, however, it does charge really quickly. Don't really care about the Galaxy AI features, because I seldom use it.
I took off one star for a number of reasons: the design of the oversized camera/photo lenses in the back. They were already huge and with them on that "island" platform, it protrudes out even more. Add the lens protectors on top and that's added bulk. The phone already wobbles because of the size of the camera lens, the lens protectors make it even worse. Seems counterproductive to make a phone that is a little thinner and lighter but have camera lenses that stick out that far. Maybe in future models they will consider altering the design so the phone can lie a little more flush on a surface. Having Samsung messages taken away is not an improvement. I have concerns about how secure SMS and MMS texts are with Google Messages, and it seems to be a hassle to customize it to your liking. I had to go online to figure out how to set it up. I also wasn't aware that the 16 GB RAM was only available with the 1TB model. I brought the 512 GB model, expecting it and was disappointed to find that it was not there. Also as many others have lamented, the issue of the bluetooth not being connected with the SPen is a definite minus. I guess having the built in privacy screen was the trade off. However, I don't regret purchasing it. It's not a bad phone, but I guess I was expecting more.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
(click to see the video)
Written by a customer while visiting Samsung US
Customer Rating
5
Wish u could use s-pen to snap photos
on May 15, 2026
Posted by: Cr8zyazhello187
[This review was collected as part of a promotion.] The galaxy ai version on this phone is the greatest thing to come to Samsung along with the air drop
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on May 15, 2026
Posted by: Dabears
[This review was collected as part of a promotion.] This phone has so many amazing available features. Too many to list on here. Definitely makes things a lot easier especially with the Galaxy AI feature. There's nothing you can't do with that feature. The phone is comfortable in your hand, processing speed is very fast, the battery lasts a lot longer. Definitely glad I made this purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its just perfect.
on May 15, 2026
Posted by: LawEst007
[This review was collected as part of a promotion.] Its amazing, cant be better, I love this phone and how easy is to use, great camera with an unbelievable zoom, i just loved it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best galaxy ever with the best Ai on the market
on May 15, 2026
Posted by: ThatBadU
[This review was collected as part of a promotion.] Love the AI features all around on this phone the privacy display is amazing. As well as the display and snapiness of the phone is better than any other galaxy before it give it 20 stars if I could
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Should be repair
on May 14, 2026
Posted by: Will
Walmart Spark driver should not be use this phone because the camera doesn't work after12% battery level and I can't be scammed bar code. That is my bad experience. And very delayed Saprk app.
Response from Samsung USBy R&R Team, May 15, 2026
Hi there Will, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how important your device is for your professional and personal uses every day, and we would love to help you have the best possible experience. We have provided a link to an article to help you with the apps that are not functioning as intended. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US