Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(15,686 Reviews)
Rating breakdown 15,686 reviews
5 Stars
13,713
4 Stars
1,571
3 Stars
241
2 Stars
64
1 Star
97
66%of customers recommend this product.
(
100 out of
152)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
4
Do not lie, having to press two buttons to turn it
on August 17, 2026
Posted by: Tony12
[This review was collected as part of a promotion.] I love the phone and all that's great features
Anything I don't like is how do you need to press 2 buttons to turn it off
It has to be precise. What else is you'll activate bixby
Anything I don't like is how do you need to press 2 buttons to turn it off
It has to be precise. What else is you'll activate bixby
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Preference
on August 17, 2026
Posted by: Preference
[This review was collected as part of a promotion.] I chose to upgrade to another galaxy from another older version. I love the galaxy phones.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a game changing.
on August 17, 2026
Posted by: Jason93904
[This review was collected as part of a promotion.] “I chose the Galaxy Ultra 26, and honestly, I’m glad I did.” From the moment I picked it up, it felt like Samsung took everything I loved about their previous Ultra phones and refined it into something even better. The display is gorgeous, performance is incredibly smooth, the camera system is fantastic, and the overall feel of the phone is premium in every way.
What really stands out to me is how effortlessly it handles everything I throw at it. Whether I’m gaming, taking photos, multitasking, or just using it throughout the day, it never feels like it’s struggling. It’s one of those phones that makes you appreciate having a flagship device.
What really stands out to me is how effortlessly it handles everything I throw at it. Whether I’m gaming, taking photos, multitasking, or just using it throughout the day, it never feels like it’s struggling. It’s one of those phones that makes you appreciate having a flagship device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for me
on August 17, 2026
Posted by: Huera1
[This review was collected as part of a promotion.] In love with my new Samsung! I chose the Ultra for the pen so i can work and study with ease on the road and for its impeccable camera functions.
The phone is much larger than my hand but that just means i get to choose cuter phone cases.
The phone is much larger than my hand but that just means i get to choose cuter phone cases.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Why did I choose the Samsung Galaxy s26 Ultra
on August 17, 2026
Posted by: SHINUEM
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because I needed a device that could handle demanding daily tasks, content consumption, and photography without compromise. The display is sharp and vivid, offering unmatched clarity outdoors. Software navigation is smooth, apps load instantly, and the build quality feels solid and durable in the hand.
The camera performance stands out, producing clean, detailed photos with natural color reproduction and excellent zoom capabilities. Battery management is efficient, easily providing full-day endurance. Overall, it is an outstanding device that excels in screen quality, speed, and overall functionality.
The camera performance stands out, producing clean, detailed photos with natural color reproduction and excellent zoom capabilities. Battery management is efficient, easily providing full-day endurance. Overall, it is an outstanding device that excels in screen quality, speed, and overall functionality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Phone
on August 17, 2026
Posted by: Luvtakingpics
[This review was collected as part of a promotion.] I am a Samsung fan. I keep upgrading as I am eligible and always happy with the phones and love the camera on it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Phone
on August 17, 2026
Posted by: ItsCyndr
[This review was collected as part of a promotion.] I weighed my options for a long time about what new phone to get. I needed something reliable but impressive. Im really glad I chose this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Didn't like it - Weak screen
on August 17, 2026
Posted by: Sohamsj963
[This review was collected as part of a promotion.] Have owned multiple Note since Note 9; never broke my screen until now. Screen protector is a must, it wasn't delievered by then else I think the phone screen might have survived.
Bixby AI kept glitching causing my videos to pause randomly, had to disable that as well.
My earlier review wasn't published probably because it covered above issues in little more details.
I really wish I could return this to get my old phone back.
Value
2
Response from Samsung USBy R&R Team, August 18, 2026
Hello Sohamsj963, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We understand how frustrating it is when your device is not meeting your expectations in functionality. We have provided a link to an article to help you adjust the refresh rate of your device to help you avoid the slowness or glitching you mention experiencing with your device. We have also provided a link to the Samsung Support Team to assist you with any and all repair and protection options for your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US