Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(13,287 Reviews)
Rating breakdown 13,287 reviews
5 Stars
11,610
4 Stars
1,338
3 Stars
202
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
3
Overall a good product
on June 12, 2026
Posted by: Momzilla
[This review was collected as part of a promotion.] The S26 is a town. The bigger than I'm used to. But that is expected with a higher quality, more gidgets and gasmos device. I only had my phone two weeks and then it fell out. When I was hiking on a trail and got ran over by side by side crack the screen, I haven't got it replaced yet.I'm not exactly sure how the whole insurance on it works to help me with the replacement of it.But I can only use my phone with the s Pen which is very frustrating because no other stylus works on it
And the S Pen is so small with no type of tracking Beacon or device inside it to locate it. If you happen to lose it, which is where I'm at right now. So everything I do has to be done through voice to text which is not the greatest
In terms of functionality the camera is good
It doesn't stabilize like the 24 did. As well, but it does take amazing quality photos.
It has a ton of memory. However, I have found that sometimes unless I get into my phone and unlock it. If I don't have constant interaction with my phone I don't receive the notifications and things until I get into it and unlock it for hours. Then, I'll unlock it and all of a sudden, a 100. Notifications start popping up which I do not like
I miss multiple messages that way. Also, the flashlight, it's terrible. It is not bright at all. Also, i'm not sure if you can tell, but through this review, the punctuation is not correct.It just puts periods in commas wherever it wants to.
And the S Pen is so small with no type of tracking Beacon or device inside it to locate it. If you happen to lose it, which is where I'm at right now. So everything I do has to be done through voice to text which is not the greatest
In terms of functionality the camera is good
It doesn't stabilize like the 24 did. As well, but it does take amazing quality photos.
It has a ton of memory. However, I have found that sometimes unless I get into my phone and unlock it. If I don't have constant interaction with my phone I don't receive the notifications and things until I get into it and unlock it for hours. Then, I'll unlock it and all of a sudden, a 100. Notifications start popping up which I do not like
I miss multiple messages that way. Also, the flashlight, it's terrible. It is not bright at all. Also, i'm not sure if you can tell, but through this review, the punctuation is not correct.It just puts periods in commas wherever it wants to.
Value
3
Response from Samsung USBy R&R Team, June 12, 2026
Hi there Momzilla, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are finding features you enjoy using with your device, and we would love to help you maximize your experience and resolve the frustrations you mention experiencing. We have provided links to articles to help you with the notifications, and camera quality you mention. We have also provided a link to an article to assist you with the capabilities of Galaxy AI and ensuring your talk to text operates as intended. We have lastly provided links to the Samsung Support Team and warranty information to assist you with the repair to your device, and S Pen being lost. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Apps on Samsung phone or tablet are not sending notifications
https://www.samsung.com/us/support/troubleshoot/TSG10001486/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
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Samsung Community
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Facebook
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Samsung Warranty
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Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Apps on Samsung phone or tablet are not sending notifications
https://www.samsung.com/us/support/troubleshoot/TSG10001486/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is fantastic
on June 13, 2026
Posted by: ChefLife98
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is by far the best phone I have ever owned. The operating system is super quick, Galaxy AI is very intuitive and camera is great as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Feature packed and extremely powerful
on June 14, 2026
Posted by: Carguyguy
[This review was collected as part of a promotion.] This phone exceeds my expectations in everything it can do. Processing speeds are lighting fast, the camera is the best on any phone along with the best video features of either incredibly rich 8K @30fp, or super smooth action videos 4K @60fp.
The battery has all day heavy use capacity with a bevy of energy maximizing features.
The operating platform is extremely user friendly and helps you to utilize all of the phones fancy features, not be overwhelmed by them.
Galaxy Ai adds even more usabilty features and lifestyle assitants which help supercharge day to day business and personal life organizational needs and so much more!
The battery has all day heavy use capacity with a bevy of energy maximizing features.
The operating platform is extremely user friendly and helps you to utilize all of the phones fancy features, not be overwhelmed by them.
Galaxy Ai adds even more usabilty features and lifestyle assitants which help supercharge day to day business and personal life organizational needs and so much more!
Value
5
Response from Samsung USBy R&R Team, June 15, 2026
Hi there Carguyguy, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear that this device has not only met but exceeded all expectations you had for a phone, and that you are loving the camera, battery life, and Galaxy AI. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This Product is A Great Purchase
on June 14, 2026
Posted by: Chris208
[This review was collected as part of a promotion.] I've been using my Samsung device for everything lately from streaming movies and catching live sports to staying on top of work. The battery life holds up incredibly well through it all. What really stands out to me now is Galaxy AI. It makes everyday tasks much quicker and smoother, especially when I'm multitasking or organizing a busy schedule. It’s easily the most reliable and capable device I've owned.
Value
5
Response from Samsung USBy R&R Team, June 15, 2026
Hi Chris208, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that this new device has been such a great addition to your life, and that you are finding it useful for your streaming, enjoying yoru sporting events, even your professional needs. We hope you'll reach out to us again in the future if any questions come up about your device, or you would to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Impressive features
on June 15, 2026
Posted by: MustangMatt
[This review was collected as part of a promotion.] While I've not yet experimented with Galaxy AI very extensively, it does some interesting things for photos, such as automatically extracting an object to make a "sticker", or erasing unwanted artifacts. Of course, the camera features are amazing!
Ergonomically, a good case is a necessity as it is very slippery and the protruding cameras prevent it from laying flat on a surface. That's really the only negative for me.
The processor and RAM make for amazing speed for any usage.
Value
5
Response from Samsung USBy R&R Team, June 15, 2026
Hey MustangMatt, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing that this device has made such an impressive first impression upon you, and that you are enjoying exploring the different capabilities. We have provided a link to an article to help you with additional capabilities of Galaxy AI. We have also shared a link to the complete manual to help you best align the settings to your preferences, and discover additional features like the new Privacy Display. We have also provided a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 15, 2026
Posted by: Sunbear69
[This review was collected as part of a promotion.] Not much changes in the hardware, but the AI features make the biggest difference. As a power user, I appreciate the AI integrated throughout the phone experience rather than isolated in a chatbot app. My main reason for upgrading from my S25 Ultra was the AI improvements.
Value
5
Response from Samsung USBy R&R Team, June 15, 2026
Hi there Sunbear69, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are finding the features of Galaxy AI so seamlessly integrated in to the device, and such a value to your every day experience with your device. Please, don't hesitate to reach out to us again in the future if you have questions, or wish to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Great device
on June 15, 2026
Posted by: Galaxygirl
[This review was collected as part of a promotion.] I'm very pleased with my new galaxy s26 ultra. It looks great and feels good in your hands.
It's very fast and the AI features have simplified my life so much.
I use hey Google every day.
I'm still working on the photo settings so far some pictures have been better on my old s23 ultra but I'm watching videos to learn better techniques.
I love the AI translation , AI help on searching anything on my screen and I'm sure there are several more features I'll learn .
All in all it's been a great upgrade
It's very fast and the AI features have simplified my life so much.
I use hey Google every day.
I'm still working on the photo settings so far some pictures have been better on my old s23 ultra but I'm watching videos to learn better techniques.
I love the AI translation , AI help on searching anything on my screen and I'm sure there are several more features I'll learn .
All in all it's been a great upgrade
Value
4
Response from Samsung USBy R&R Team, June 16, 2026
Hey Galaxygirl, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are enjoying the enhanced capabilities of your device, and finding Galaxy AI helpful every day for different tasks. We have provided a link to an article to help you with the camera settings and features that may be eluding you. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Loving the S26 Ultra
on June 17, 2026
Posted by: Overpowered
[This review was collected as part of a promotion.] It runs so much faster than my old phone. Everything new I learn about the phone makes everyday tasks more efficient. Especially Galaxy Ai, it helps with everything I could need, from editing pictures to writing emails and talking calls. Definitely worth buying in my eyes.
Value
5
Response from Samsung USBy R&R Team, June 18, 2026
Hi there Overpowered, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are finding this device lightning fast, and powerhouse of productivity with the assistance of Galaxy AI. Please, don't hesitate to reach out to us again any time you have questions about your device, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US