Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(15,685 Reviews)
Rating breakdown 15,685 reviews
5 Stars
13,712
4 Stars
1,571
3 Stars
241
2 Stars
64
1 Star
97
66%of customers recommend this product.
(
100 out of
152)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
3
Bad touch response
on August 17, 2026
Posted by: Octagonalninja2369
[This review was collected as part of a promotion.] I chose this device because i owned a previous model but to my amazement this model has a few bugs with connections and touch screen user interface issues. What a bummer.
Value
3
Response from Samsung USBy R&R Team, August 18, 2026
Hi there Octagonalninja2369, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We would love nothing more than to help you have the best possible experience with your device, and get that uninterrupted usage you are seeking. We have provided links to troubleshooting guides to assist you with this matter at your convenience. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Truly exceptional
on August 17, 2026
Posted by: YouKnow
[This review was collected as part of a promotion.] I’ve been really impressed with the Galaxy S26 Ultra. I chose this phone because of all the amazing features included. Just so much versatility you just cant go wrong with a phone like this. Display looks amazing the phone feels extremely fast and smooth and the camera quality is excellent, especially for zoom and low light photos. I try something out and always find something new to try out really gives that nostalgic feeling. Battery life has also been great for everyday use. I often use my phone for long periods of the day. I really like the built in privacy display is also a very nice touch and impressive feature to be added. Overall it feels like true premium quality and I’m very happy with my purchase. Definitely recommend it. Samsung continues to amaze and can't wait to see what is the next lineup of upgraded tech to be seen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy Yet!!!!
on August 17, 2026
Posted by: Thorswifey103
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because I wanted a phone that could handle everything I use it for every day, and it has absolutely delivered. The display is gorgeous, the phone is incredibly fast, and the camera quality is fantastic. I use my phone constantly for photos, streaming, work, gaming, and multitasking, and everything feels smooth and effortless. I especially love the large, vivid screen and the built-in S Pen. The battery easily keeps up with me throughout the day, even when I'm using it heavily. I've owned Galaxy devices before, but this one genuinely feels like a major upgrade. I'm extremely happy with it and would absolutely choose it again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An improvement of Quality
on August 17, 2026
Posted by: Annelise
[This review was collected as part of a promotion.] I chose to upgrade to the Samsung S26 Ultra due to the phenomenal camera upgrades, the smooth transitions from app to app, and the picture quality of videos. Through browsing of my phone, I noticed faster frame rates, easier gaming experiences and improved battery life. The privacy feature is also a big plus and positive purchasing decision.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A phone everyone wants, but
on August 17, 2026
Posted by: Pulkster
[This review was collected as part of a promotion.] I can not say this isn't a good phone. Its excellent and great. Speedy, great display and cameras. One UI 9 performs really good. Private display is a really cool feature. Device feels good in your hand.
The only thing to complain and thats why only 4 stars. The battery doesn't last long enough for a 2026 premium device. Samsung needs to work on this.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
⭐⭐⭐⭐⭐ S26 Ultra — Absolutely Worth It!
on August 17, 2026
Posted by: Tanvir
[This review was collected as part of a promotion.] The S26 Ultra is truly a game-changer! The stunning display, lightning-fast performance, incredible camera, and amazing battery life make it feel like a premium phone in every way.
I chose the S26 Ultra for its power, design, and reliability, and it has exceeded all my expectations. Highly recommended to anyone looking for an amazing Android experience! 📱🔥
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better Than Expected.
on August 17, 2026
Posted by: MintJaguar
[This review was collected as part of a promotion.] Longtime Samsung user and fan. I chose to upgrade to the S26
Ultra from my last phone, a Z-Flip and honestly, it's been a blast to use. The display is clear as can be, battery lasts a long time , the camera is awesome and this phone is definitely a premium device. Top-tier all the way. Samsung products have my loyalty. I've been a user and fan since my S3.
Ultra from my last phone, a Z-Flip and honestly, it's been a blast to use. The display is clear as can be, battery lasts a long time , the camera is awesome and this phone is definitely a premium device. Top-tier all the way. Samsung products have my loyalty. I've been a user and fan since my S3.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is way smarter than me!
on August 17, 2026
Posted by: OldGuy
[This review was collected as part of a promotion.] Had this phone for several months now, after I had an S23Ultra.
This does everything, and more, that i could ask for with the exception of being able to add an SD card.
Ive.gotten over the fact it has no ¼" output, but having to buy more storage really sucks.
This does everything, and more, that i could ask for with the exception of being able to add an SD card.
Ive.gotten over the fact it has no ¼" output, but having to buy more storage really sucks.
Value
5
Written by a customer while visiting Samsung US