Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(13,357 Reviews)
Rating breakdown 13,357 reviews
5 Stars
11,664
4 Stars
1,348
3 Stars
206
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
141)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
3
Nice phone speaker isn't
on May 25, 2026
Posted by: S22ultralover
[This review was collected as part of a promotion.] I had an S22 ultra and the features are about the same if the s26 ultra except the speaker for phone calls/music is horrible. Wish I could have my old phone back and saved my money.
Value
3
Response from Samsung USBy R&R Team, May 26, 2026
Hi S22ultralover, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when your device is not meeting your expectations in specific features. We have provided links to articles to help you troubleshoot the speakers and discover advanced audio settings of your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues, or you believe your device is not functioning as intended. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use any of apps
on May 25, 2026
Posted by: Mamadubbs
[This review was collected as part of a promotion.] Bixby has been a wonderful AI. Pen works beautifully for art and notes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 ultra great features
on May 25, 2026
Posted by: Gmac47
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S26 Ultra for a while now, and it has exceeded my expectations. The AI features are incredibly useful and make everyday tasks much easier, from photo editing and translation to smart suggestions and productivity tools. Everything feels fast, smooth, and very intuitive.
The camera is outstanding and easily one of the best parts of the phone. The picture quality is sharp and detailed in both daylight and low light, and the zoom capabilities are impressive. Whether taking photos or recording videos, the results look professional. Overall, this is a premium phone with excellent performance, amazing AI tools, and a fantastic camera experience
The camera is outstanding and easily one of the best parts of the phone. The picture quality is sharp and detailed in both daylight and low light, and the zoom capabilities are impressive. Whether taking photos or recording videos, the results look professional. Overall, this is a premium phone with excellent performance, amazing AI tools, and a fantastic camera experience
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on May 25, 2026
Posted by: LizF88
[This review was collected as part of a promotion.] I use this device for everything including taking photos and videos, text, video and audio calls, streaming videos. I have used Samsung products for many many years and have loved the consistency in quality, affordability, and reliability as a brand. The S26 Ultra has continued to hold up to my expectations in a phone such as clarity visually, audibly, and battery life is phenomenal for my daily use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The screen size is a upgrade from older models
on May 25, 2026
Posted by: Wefel11
[This review was collected as part of a promotion.] The S26 Ultra is honestly a beast! Even after hours of heavy use, it stays surprisingly cool, which is a huge upgrade. The display is gorgeous—super smooth, only ever showing a bit of lag when my service drops out. Plus, the S Pen is a total game-changer; it's actually really fun to use while gaming. If you’re into movies or music, the speakers on this thing are top-tier. Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the screen with private display
on May 25, 2026
Posted by: Ruben3184
[This review was collected as part of a promotion.] The camera is so good y love the battery and overall the shape of the cell phone is great, i really enjoying my beautiful galaxy s26 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on May 25, 2026
Posted by: GalaxyJen
[This review was collected as part of a promotion.] I love this phone so much. I mainly use it for social media, games and photos. The pictures this phone takes are incredibly beautiful.
Using Galaxy AI is so helpful. I can just hold down on a picture and get information on where to buy or what it is. Which saves so much time. I never thought I'd be an AI person, and I've learned that I absolutely am one.
Using Galaxy AI is so helpful. I can just hold down on a picture and get information on where to buy or what it is. Which saves so much time. I never thought I'd be an AI person, and I've learned that I absolutely am one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on May 25, 2026
Posted by: Purps77
[This review was collected as part of a promotion.] Samsung has always had great devices. Never have a complaint about them. Ha ing the privacy screen is such a bonus. Using Galaxy AI is a blast to use as well.
Value
5
Written by a customer while visiting Samsung US