Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(15,673 Reviews)
Rating breakdown 15,673 reviews
5 Stars
13,702
4 Stars
1,570
3 Stars
241
2 Stars
64
1 Star
96
66%of customers recommend this product.
(
100 out of
152)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
Galaxy 26 ultra
on August 18, 2026
Posted by: Sherri
[This review was collected as part of a promotion.] I chose the s series because it is easy to use love my galaxy 24 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone
on August 18, 2026
Posted by: Stevenalabama
[This review was collected as part of a promotion.] I chose the Samsung s26 ultra because it is a superior device.
Versatile and gets everything i need done.
It's also one of the most powerful phones you can buy. The camera is so Superior to anything I've ever had. Very impressed with everything about this phone. I would highly recommend it.
Versatile and gets everything i need done.
It's also one of the most powerful phones you can buy. The camera is so Superior to anything I've ever had. Very impressed with everything about this phone. I would highly recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Battery Life is better than my last (s22 Ultra)
on August 18, 2026
Posted by: ou8smileydeath
[This review was collected as part of a promotion.] I chose a S26 Ultra, after my S22 was becoming obsolete. I decided on the phone based on the battery life, the camera upgrades and I liked the rounded corners compared to the previous models sharper corners.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Why I chose the S26 Ultra
on August 18, 2026
Posted by: ps9714
[This review was collected as part of a promotion.] I chose this model for its storage capacity, durable battery life, and excellent camera. I use this phone for taking pictures, writing notes, browsing social media, sending & receiving email, and reading ebooks/articles.
I like the A.I. features but I've not used as extensively as I imagined. I find almost everything I need through this phone. My laptop isn't getting the use it once did.
I was using the Galaxy S9+ before this phone and storage space became an issue. Glad I upgraded to the S26 Ultra which I plan to use for at least five years or maybe more. I'm gentle on my phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device for Everyday Use
on August 18, 2026
Posted by: Chape15
[This review was collected as part of a promotion.] I chose this Samsung device because I was looking for something reliable, easy to use, and with great features for everyday life. After using it, I am very happy with my choice. The device is fast, responsive, and has a bright, clear display. I especially like how smoothly everything works when using apps, watching videos, browsing the internet, and staying connected throughout the day.
The design feels modern and premium, and the overall experience is very user-friendly. The features are easy to understand, but there are also many options to explore and customize. The performance has been consistent, and the device has made my daily activities more convenient.
I am still discovering some of the features, but so far I am very impressed with the quality and performance. It is a great Samsung device for everyday use and I would definitely recommend it to someone looking for a reliable and feature-rich device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Luxury phone!
on August 17, 2026
Posted by: LuxuryPhoneFan
[This review was collected as part of a promotion.] I chose the S26 Ultra after comparing it to other phones and it is the best. All the latest and greatest features are here! I don't need a desktop computer anymore; my phone does everything that I need. One simple but big game changer for me is also choosing the maximum storage option. I can download things all the time without worrying about how much space I have in my phone. It's luxurious!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
unhappyuser
on August 17, 2026
Posted by: unhappy
[This review was collected as part of a promotion.] I chose to purchase the Galaxy S26 Ultra. Always enjoyed Samsung phones until predictive text degraded. text message used to remember common words used, was good at replacing unwanted words. now predictive text continue to use words I chose to remove from dictionary, it suggest/use/replace with unusual, UNCOMMON words. The Samsung Galaxy S III had THE best predictive text, it will be missed.
Samsung S series UI responsiveness also degraded. Coincidentally have to press suggested words numerous times before text message inserts word. Responsiveness of the top pull down menu degraded, think the design cause sliding top pull down menu between settings and notification menu to not function as expected
also dislike Maps UI. Makes finding saved locations difficult. maps saved location most recent design is horrible, the sort function isn't helpful. Why does Starred locations show in Favorite and Want To Go results. I starred the location to separate from all others, not to be included. these are not functional, helpful or convenient.
I've told myself and others this will be my last Android, frustrated for years.
thanks for this opportunity to share my experience
also dislike Maps UI. Makes finding saved locations difficult. maps saved location most recent design is horrible, the sort function isn't helpful. Why does Starred locations show in Favorite and Want To Go results. I starred the location to separate from all others, not to be included. these are not functional, helpful or convenient.
I've told myself and others this will be my last Android, frustrated for years.
thanks for this opportunity to share my experience
Value
2
Response from Samsung USBy R&R Team, August 18, 2026
Hello there, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We understand how frustrating it is when your device is not operating as intended or expected. We would love to help you have the best possible experience with your device, and we have provided links to an article to help you with display responsiveness and to the full manual to adjust keyboard and predictive text settings on your device. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S26 Ultra
on August 17, 2026
Posted by: Breena
[This review was collected as part of a promotion.] I chose to upgrade to the S26 Ultra for its photo capabilities. I use this phone for photos, texting, calling, and my email. I don't have a computer. The majority of my technology use is on this phone. I am amazed with its capabilities. I am looking forward to seeing how my pictures turn out this upcoming aurora season.
Value
5
Written by a customer while visiting Samsung US