Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(13,331 Reviews)
Rating breakdown 13,331 reviews
5 Stars
11,646
4 Stars
1,343
3 Stars
205
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
139)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
3
S26u great phone, but...
on May 25, 2026
Posted by: BDS731
[This review was collected as part of a promotion.] The S26u is a good upgrade over the s22u. However, Samsung has taken away features that made the S22u a great phone. IE, no longer have capability to have smart led view case. I loved that you used to be able to open the cover and the phone was ready to go. Not a fan of double tapping the screen or pressing side button, then swiping up to get into phone.
Value
3
Response from Samsung USBy R&R Team, May 26, 2026
Hello BDS731, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We know how frustrating it can be when your device is not meeting your expectations, or features you have loved in the past have been changed or removed. We have provided a link to the complete manual to help you best align the settings of your device to your usage preferences. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone, has great features.
on May 25, 2026
Posted by: Jeffc26
[This review was collected as part of a promotion.] The Galaxy A.I. is a great tool that can help people in their everyday lives.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Like always is easy to use
on May 25, 2026
Posted by: eros44
[This review was collected as part of a promotion.] The AI IS PERFECT, HELP ME IN MY EVERYDAY LIFE, IT'S VERY EASY TO USE
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best phone yet
on May 25, 2026
Posted by: Jookie14
[This review was collected as part of a promotion.] This phone is a major step up from the S24 Ultra! I loved that phone, but everything from the camera to the graphics are a minor but NOTICEABLE upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultimately Exceptional
on May 25, 2026
Posted by: GracefulGrace
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra shifts away from chasing raw spec numbers to focus on physical refinement, practical hardware upgrades, and enhanced user privacy. It is a highly polished, mature flagship that perfects the modern power-user experience.
Key Takeaways
Refined Design: Ditches the boxy "Note" corners for more comfortable rounded edges. It is thinner (7.9mm) and lighter (214g), trading titanium for a lighter, more thermally efficient aluminum frame.
Refined Design: Ditches the boxy "Note" corners for more comfortable rounded edges. It is thinner (7.9mm) and lighter (214g), trading titanium for a lighter, more thermally efficient aluminum frame.
Privacy Display: Features a 6.9-inch AMOLED screen with a hardware-integrated privacy filter that blocks off-angle viewing in public spaces at the toggle of a button.
Peak Performance: Powered by the Snapdragon 8 Elite chip and up to 16GB of RAM, offering seamless multitasking, cooler gaming sessions, and intuitive, contextual "Galaxy AI Nudge" features.
Upgraded Cameras: Retains the 200MP main setup but introduces wider physical lens apertures for vastly superior low-light photography and a "Horizontal Lock" feature for ultra-stabilized video.
Faster Charging: Upgrades battery performance with a 5,000 mAh capacity that now supports quicker 60W wired fast charging.
Longevity: Includes the built-in S Pen and guarantees 7 years of Android OS and security updates.
By addressing long-standing complaints like charging speeds and sharp ergonomics while introducing genuine privacy innovations, the S26 Ultra earns a 9.5/10 as the undisputed pinnacle of Android flagships.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really cool phone
on May 25, 2026
Posted by: Kershybaby
[This review was collected as part of a promotion.] The new phone is so amazing. The Galaxy AI feature is the best thing on the phone to me. That and the camera is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great for multitasking
on May 25, 2026
Posted by: Love2explore
[This review was collected as part of a promotion.] I use my galaxy device for pretty much everything I do daily and nightly. Work, games, music, movies, video, photos. Google ai is amazing when I need help or just curious about certain information.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beyond my expectations
on May 25, 2026
Posted by: Lamala48
[This review was collected as part of a promotion.] I love the new s26 ultra and all the new advanced features very happy with this new phone uts top of the line
Value
5
Written by a customer while visiting Samsung US