Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(15,715 Reviews)
Open Ratings Snapshot
Rating breakdown 15,715 reviews
5 Stars
13,737
4 Stars
1,573
3 Stars
244
2 Stars
65
1 Star
96
65%of customers recommend this product. 
(
100 out of 153
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5 out of 5
5
Great privacy screen
on July 7, 2026
Posted by: Bababoy
[This review was collected as part of a promotion.] The privacy screen it a top notch and great. It protects your privacy with you be worried about who is next to you or who's trying to look into your phone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 8, 2026
Hi Bababoy, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are pleased with the new Privacy Display on your device, and the ways this can help you keep your private information truly private while out in public. We have provided a link to an article to help you discover the capabilities of Galaxy AI and integrate them in to your usage. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very rich in features, does not leave you wanting
on July 7, 2026
Posted by: Producer2026
[This review was collected as part of a promotion.] I like that the new S26 has many AI features and shortcuts that make my phone use much more complete and efficient. The Galaxy AI monitors my days and keeps me apprised of what is happening around me and what I need to get done. The battery life is excellent, and the customizability of the device attributes and features is very complete. The sound is amazing, and the picture quality is outstanding. With Dolby Atmos included, you have a great audio experience for media, and listening clarity is top-notch. The pairing with the phone and Galaxy Buds 4 is unbelievable; I never thought there would be that level of customizability. This phone is everything and anything you will need in a great tech package with a great-sized screen and the best audio I have heard on any smartphone.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 8, 2026
Hey Producer2026, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are loving your new device, and that Galaxy AI has been so great at keeping you informed and organized during the day. We have provided links to resources to help you explore additional capabilities of your device like the new Privacy Display and horizontal lock, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Has great battery life, and an amazing camera!
on July 7, 2026
Posted by: Drege55
[This review was collected as part of a promotion.] I have loved all of the amazing features such as Galaxy AI, the Google screen capture, the amazing picture quality, the great battery life, and much more. I switched from the 23 and the battery, screen quality, and picture quality are so much better on this phone. The AI help on the 26 is so much better!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 8, 2026
Hi there Drege55, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear how much you love all of the enhanced features available on your device, and that it has been such a value to your life for so many tasks. We have provided a link to the Samsung Support Team to assist any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best UI interface + AI
on July 7, 2026
Posted by: Guanacko503
[This review was collected as part of a promotion.] I love the fact that now is very easy to so many things with the phone as well with the AI that brings us capabilities to manage pictures videos and the raw pictures and settings just amazing I really love this version I've been user and seen the evolution of the galaxy through the years my first big phone was the S4 after that I been using the nothe version of the galaxy lines and hopefully In the future Includes Iris unlock like the note 9
Love Samsung phones and waiting for the next big thing
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 8, 2026
Hi there Guanacko503, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that you are finding this device easy to use, and fun for a range of daily tasks with Galaxy AI. We would love to hear from you again in the future if you have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone, but the pen could be better.
on July 7, 2026
Posted by: Lovemobilephones
[This review was collected as part of a promotion.] After using the Galaxy S24 Ultra for a long time, the Galaxy S26 Ultra feels more like a refinement than a major upgrade. Samsung improved brightness, camera processing, performance, and smoothness, but daily use still feels very familiar.
Compared with my S24 Ultra, the S26 Ultra has slimmer bezels, smoother curves, better low-light photos, stronger zoom stabilization, and improved AI features. The Snapdragon Elite Gen 5 is also faster and more efficient, especially for gaming and multitasking.
The biggest disappointment is still the S Pen. Samsung removed Bluetooth features again, so there’s no remote shutter, Air Actions, or wireless controls. For anyone who uses the S Pen often, that’s a real downgrade.
The S26 Ultra’s cameras are better, with cleaner night shots, more natural portraits, less motion blur, and improved video stabilization. But overall, Samsung played it safe: the design barely changed, charging is still behind rivals, and the upgrade doesn’t feel revolutionary.
If you’re coming from an S22 Ultra or older, the S26 Ultra is excellent. From an S24 Ultra, it depends on whether better cameras and AI matter more than the more capable S Pen experience.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 8, 2026
Hey Lovemobilephones, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall happy with the usage of your device, and that you are enjoying the enhanced display, camera, and processing power of your device. We have provided a link to an article to help you with the redesigned S Pen features available on your device. We have also provided a link to the complete manual to help you with the hand gestures and voice commands you can use with your camera shutter. We have lastly, provided a link to the Samsung Support Team to assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's an incredible phone.
on July 7, 2026
Posted by: Be26pro
[This review was collected as part of a promotion.] I’ve had the S26 Ultra for a month now, and it’s better than I expected; all the new Galaxy AI features fit perfectly into my daily routine. The cameras are amazing—so much so that my wife wanted to switch from her 17 Pro Max after trying out the cameras on my S26 Ultra. I also have to mention the battery life; it lasts all day while I listen to music, watch videos, and play games—it’s a 10/10.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 8, 2026
Hey Be26pro, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how much your new device is helping you stay on track during the day and be organized. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung never disappoints.
on July 6, 2026
Posted by: Alwa78215
[This review was collected as part of a promotion.] I've loved the Ultra series ever since it was called the Note. It would be hard to switch to anything else without the performance and versatility of the built-in stylus. Whether it's gaming on the go, watching videos, or surfing the web, there's nothing the Galaxy S26 Ultra can't do, well, except make a cup of coffee. With the new AI software, I was able to create an artful tribute to our family cat that passed away recently. As long as Samsung keeps making the Ultra series, I'll keep buying one.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 7, 2026
Hi there Alwa78215, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are having a great experience with your device, and that you are finding a large variety of different ways you can use your device on a daily basis. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product! Amazing photos
on July 6, 2026
Posted by: RunSunnyRun
[This review was collected as part of a promotion.] I upgraded from the S22 Ultra and can't tell you how amazing the S26 Ultra is! The photos are unreal!
The Galaxy AI is a nice bonus and helps when I'm looking for help with my school or everyday work.
The battery life is the biggest upgrade. My old phone would need to be recharged every day between work and gym time because it would be low. Now, my phone battery lasts all day!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 8, 2026
Hi RunSunnyRun, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that you have been so amazed with the enhanced capabilities and amazing features available on your device. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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