Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(13,330 Reviews)
Rating breakdown 13,330 reviews
5 Stars
11,646
4 Stars
1,342
3 Stars
205
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
139)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
Excellent
on May 25, 2026
Posted by: Honu911
[This review was collected as part of a promotion.] Absolutely love the 26 ultra! The AI features are amazing. I never really used it on my previous phone, but it makes editing so much easier! I like the fact that transferring my data from my 22 ultra was so easy. The only thing that I was bummed on was the only color that the 1 tb came in was black at the time that I pre-ordered my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not worth upgrading, stick with s25 ultra if
on May 25, 2026
Posted by: Omerforu
[This review was collected as part of a promotion.] Galaxy AI is gimmick and barely comes in hand. Doesn't do much work for you. The phone is a downgrade from s25 ultra. Bad screen just to get privacy screen is not worth it loosing pixels and quality. No features and reminder never work. It gives you no alerts. They claim in commercial phone is smart will suggest you which never happens. I can't ever even find anything with galaxy AI. It can't do half of the things it's suppose to do like right now it should suggest me while I'm writing this but no. The price is not for value but for name. If the price was cheaper maybe than I would recommend to others.
Value
2
Response from Samsung USBy R&R Team, May 26, 2026
Hey there Omerforu, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when your device is not aligning to your expectations. We would love to help you maximize your experience and ensure your device operates as intended. We have provided a link to an article to help you fully explore the capabilities of Galaxy AI and work to integrate them in to your usage. We have also provided links to the complete manual and the Samsung Support Team to help you with different display setting options, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I can't belive how much I love this phone
on May 25, 2026
Posted by: Danlee
[This review was collected as part of a promotion.] I love this phone so much, from it's reliable battery to the new privacy screen this phone has everything I've been looking for and more. The camera is amazing too. You can take note's easily with the stylus and even operating the phone hands free with galaxy ai.
-10/10 would buy again
-10/10 would buy again
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerhouse device w/genuinely helpful AI featurest
on May 25, 2026
Posted by: QuietlyBrilliant
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is easily one of the most impressive smartphones I’ve ever used. From the moment you pick it up, it feels like a premium device—sleek, solid, and beautifully refined. The Dynamic AMOLED 2X display is stunning, delivering vibrant colors and incredible clarity whether you’re streaming, gaming, or scrolling. It’s bright enough to use comfortably outdoors and smooth enough to make every interaction feel effortless.
What truly sets the S26 Ultra apart is its AI‑powered camera system. The 200MP main sensor captures jaw‑dropping detail, and the improved low‑light performance makes nighttime photos look crisp and natural. The AI enhancements feel genuinely useful—auto‑framing, instant touch‑ups, and intelligent scene optimization all help you get the perfect shot without even trying. Zoom quality is also better than ever, with telephoto lenses that keep images sharp even at long distances.
Performance is another major win. Powered by the Snapdragon 8 Elite Gen 5, the phone is incredibly fast and responsive. Multitasking is seamless, apps open instantly, and even heavy gaming runs smoothly. The battery life is excellent too—easily lasting a full day with heavy use—and the Super Fast Charging 3.0 gets you back to 100% in no time.
Samsung’s new Galaxy AI features add a layer of convenience that feels futuristic. From real‑time translation to smart editing tools, the phone anticipates what you need and helps you do it faster.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has all the features I'm looking for
on May 25, 2026
Posted by: DHudson
[This review was collected as part of a promotion.] I use Galaxy AI with this device. I am able to execute all of my tasks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S26 Ultra
on May 25, 2026
Posted by: KRS2026
[This review was collected as part of a promotion.] The Galaxy AI is next level. The privacy screen is soooo cool. I love being able to draw on my calendar. Everything about this phone is top notch. The camera - insanely good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on May 25, 2026
Posted by: Ozzie23
[This review was collected as part of a promotion.] Galaxy AI is amazing I can't used to the max yet I need to learn better and some futures in here are over the top
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest smartphone in the world
on May 25, 2026
Posted by: Zhere97
[This review was collected as part of a promotion.] I have been using my Samung Galaxy S26 Ultra for the past 3 months and I found the new Galaxy AI features make phone usability much greater. I have been able to use Galaxy AI with voice commands to do tasks when I am too busy with my hands. This feature works exceptionally well, and makes my day to day easier so I can focus on the things that matter more.
Additionally, I love the pictures this phone is able to take, clear and artistic photos. The best in class.
Additionally, I love the pictures this phone is able to take, clear and artistic photos. The best in class.
Value
5
Written by a customer while visiting Samsung US