Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(15,714 Reviews)
Open Ratings Snapshot
Rating breakdown 15,714 reviews
5 Stars
13,736
4 Stars
1,573
3 Stars
244
2 Stars
65
1 Star
96
65%of customers recommend this product. 
(
100 out of 153
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5 out of 5
5
In with the new out with the old
on July 11, 2026
Posted by: 60ishell
[This review was collected as part of a promotion.] So far, it's easier to use than my S22. It's a little bigger, but I still really like it. I also have the new watch, having gone from the S6 to the S8. We are a Samsung family; all our purchases are Samsung. 💕
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 13, 2026
Hello there, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding this device to be so user friendly, and that you are pleased with the slightly larger design of the display. We have provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your phone. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Single mom⁷⁷
on July 11, 2026
Posted by: Sarah beth
Love samsung anything highly recommend 10 out of 10!
Response from Samsung USBy R&R Team, July 13, 2026
Hey there Sarah beth, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are loving your new device, and that you would recommend this device to your loved ones. We have provided links to resources to help you fully explore your device, align to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone is epic!!
on July 10, 2026
Posted by: Galaxy4Life
[This review was collected as part of a promotion.] The Galaxy S26 Ultra continues its legacy of premium smartphone innovation. It impressively integrates Galaxy AI features, offering a truly intelligent user experience. The device boasts a stunning display that brings content to life with vibrant clarity. Photography enthusiasts will appreciate the advanced camera system, further enhanced by AI capabilities for remarkable shots. But there is one issue, the Samsung and Google competition. Google wants uou to use their apps, but Samsung wants me to ise their apps. It is really confusing... But overall, the Galaxy S26 Ultra represents a sophisticated and powerful mobile companion.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 13, 2026
Hello Galaxy4Life, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear that you are finding this device so amazing, that Galaxy AI has been so useful for a range of tasks, and that you are enjoying capturing amazing photos and videos with your device. Please, reach out to us again in the future if you have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
phone 26 ultra
on July 10, 2026
Posted by: Rosey1
[This review was collected as part of a promotion.] Great phone but I don't like the pop ups. It seems to connect and move smoothly.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 13, 2026
Hey Rosey1, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall happy with the usage of your device every day. We have provided a link to an article to help you with the pop-ups you mention causing interruption to your usage. We have also provided a link to the Samsung Support Team to assist you if you have questions about your device at any time. We appreciate you being a Samsung customer. -Elizabeth
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Incredible Features
on July 10, 2026
Posted by: Marty123
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has been a device that I enjoy using for all things. From DeX to the new privacy screen, Samsung has once again upgraded their flagship phone model to work more efficiently with a better battery and Snapdragon chip. Its Galaxy AI feautures beat any other competitor on the market hands down. It is able to accurately and with great detail generate images and alter them if you wanted to remove people or objects for example. The camera stabilization feature is incredible for those that stream or love to blog, dont get me started on the camera quality. All in all I've really loved to explore the various ways my Galaxy can help out my daily life.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 10, 2026
Hello Marty123, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are loving all of the amazing capabilities and features available on your device. We have provided a link to the Samsung Support Team to assist you if you have questions as you continue using your new device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
From S23Ultra to S26Ultra
on July 9, 2026
Posted by: Benny1985
[This review was collected as part of a promotion.] I updated from S23U to S26U. Pros: a faster phone, CPU much faster, camera a subtle improvement because my older phone had already a good camera for my type of use. Galaxy AI is really improving my habits and the quick responses are awesome. I use a lot the smartthings to control my devices. Privacy display is OK. The battery has a good performance but I wish it was bigger.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 10, 2026
Hi there Benny1985, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall happy with the enhanced speed and features of Galaxy AI on your device. We have provided a link to the Samsung Support Team to assist you if you have questions, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on July 9, 2026
Posted by: true11111
[This review was collected as part of a promotion.] The Samsung S26 Ultra has some really useful features. The Privacy Display stands out to me because it helps keep people nearby from seeing what's on my screen by making it harder to view from the sides. That is really helpful when I'm texting, checking my bank account, or looking at personal information in public places. Additionally, as a teacher, the AI features save time by helping me create lesson plans, organize ideas, summarize information, and even generate activities or discussion questions for my students. Those tools make planning lessons more efficient and give me more time to focus on teaching.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 10, 2026
Hi True11111, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear that you are finding this device useful for your needs, and that the Privacy Display has been such a standout feature for comfort with the full usage of your device while out in public. We have provided a link to the Samsung Support Team to assist you if you have questions as you continue using your phone. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Upgrade. S26Ultra.
on July 9, 2026
Posted by: VJamesE
[This review was collected as part of a promotion.] I like the Speed of this S26Ultra. It is comparable in size, to the S22Ultra, that I just upgraded from. Samsung SmartSwitch, went very well, even though I also connected it to my computer for an extra backup. I chose the Cobalt Voilet cover to match my protective case.
Cons: The battery appears to drain, within a day.
The feature to 'Disable Roaming', between my Sim, and an Esim still appears to be gone!! I would have like to save from getting Roaming charges, but turning it off, on my Home Sim.
I am very satisfied overall. The Galaxy AI features offer great results when asked about specific topica. Great Phone. Thanks.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 10, 2026
Hello VJamesE, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you have been happy with the inital setup and appearance of your new device. We have provided links to articles to help you maximize the battery life of your device. We have also shared a link to the complete manual to help you customize your device to your specific usage. We have lastly, provided a link to the Samsung Support Team to assist you if you have questions, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
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