Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(15,714 Reviews)
Open Ratings Snapshot
Rating breakdown 15,714 reviews
5 Stars
13,736
4 Stars
1,573
3 Stars
244
2 Stars
65
1 Star
96
65%of customers recommend this product. 
(
100 out of 153
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5 out of 5
5
Huge Upgrade
on July 12, 2026
Posted by: CairnOwO
[This review was collected as part of a promotion.] Upgraded from a Note 10. So far it's been awesome. Haven't used Galaxy AI much, but I'm slowly learning what to use it for. Coming from a 7 year old device, it's been a huge upgrade for me
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 13, 2026
Hi there CairnOwO, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are are happy to hear that you are enjoying the exploration of your new device after a prolonged period of time. We have provided links to articles to help you fully explore your device, customize to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Top of the line!
on July 12, 2026
Posted by: Patinthehat
[This review was collected as part of a promotion.] I love this phone its fast and reliable Galaxy AI helps me with identifying problems at work which im a mechanic so it gives me the answers im looking for on the drop of a dime! It's made work and life just a tad bit easier. And the 100x zoom camera blows my mind! It's so clear and defined!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 13, 2026
Hi Patinthehat, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you love your new phone, and how much Galaxy AI has helped you with both professional and personal information seeking and assistance. We have provided a link to the Samsung Support Team to assist you if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone and features
on July 12, 2026
Posted by: Migueljida
[This review was collected as part of a promotion.] The phone is great. Battery last long and has super fast charging. Galaxy AI is adequate. I really like the native good lock app to really customize the phone. Only thing I wish it had was the Google circle search more like what I had on my pixel 9. Overall I really like the phone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 13, 2026
Hi there Migueljida, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are pleased with the usage of your device. We have provided a link to an article to help you with the features of Galaxy AI that does include Circle to Search and how to use with yoru device. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolute Powerhouse
on July 12, 2026
Posted by: remax08
[This review was collected as part of a promotion.] The cameras are exceptional, the battery life is outstanding, providing all-day power, and the integration of Galaxy AI is seamless and unobtrusive. I have successfully generated some impressive photographs utilizing the capabilities of Galaxy AI.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 13, 2026
Hi there Remax08, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy toh ear that you are loving your new device, and that the battery life is keeping up with your usage, that Galaxy AI has been easy to use and blend seamlessly in to your usage. We have provided a link to the Samsung Support Team for your convenience. This team of experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my new S26 Ultra
on July 12, 2026
Posted by: Ninja04
[This review was collected as part of a promotion.] This phone is beautiful. Has amazing features that I love. And the battery life has been amazing so far!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 13, 2026
Hey there Ninja04, thank you for your feedback on your Samsung Galaxy S26 Ultra. We love hearing how pleased you are with the apperance an dusage of your new device, and that the battery has been keeping up with your usage so well during the day. We have provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on July 12, 2026
Posted by: Dmoney
[This review was collected as part of a promotion.] This phone has a great A1 feature that is really cool. I am still learning about all the features this phone has to offer.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 13, 2026
Hey Dmoney, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are happy with the enhanced features and capabilities of your device. We have provided links to the complete manual and the Samsung Support Team to help you fully explore your new device, align the settings to your preferences, and answer any questions along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Only Samsung Galaxy For Me!
on July 12, 2026
Posted by: GalaxyGirlie
[This review was collected as part of a promotion.] Galaxy Notes to the Samsung Galaxy Ultras-These have been my phone of choice for years! The Samsung S Pen has been a great tool! Just upgraded from the Galaxy23 Ultra,and it was a very easy process to switch information to the new phone. Have not used yet but looking forward to using the updated Galaxy AI features on the 26Ultra.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 13, 2026
Hey GalaxyGirlie, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you have been so pleased with the usage of your device. We have provided a link to an article to help you with the capabilities of Galaxy AI. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Light, Fast, and Good Looking!
on July 11, 2026
Posted by: Katze0N0
[This review was collected as part of a promotion.] Love my Ultra! The phone itself is so light despite the size. I do sometimes forget its in my purse. The AI functions make web surfing and shopping easy. I just love how smooth the apps run too. I seem to have better service too but I cant tell if its the phone or the service provider. It's definitely better after the phone however! Writing my shopping list is great too with the stylus function. I had a previous model with one and forgot how much I missed it. It is very smooth and the stylus glides on the screen. It's an awesome upgrade. Love my phone! The color is cute to boot!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 13, 2026
Hi there Katze0N0, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how much you love your new device, and that you are Galaxy AI has been helpful when you are looking for information or specific items when shopping. We have shared a link to the Samsung Support Team to assist you if you have questions as you continue using your new device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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