Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(15,713 Reviews)
Rating breakdown 15,713 reviews
5 Stars
13,736
4 Stars
1,573
3 Stars
243
2 Stars
65
1 Star
96
66%of customers recommend this product.
(
100 out of
152)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
Love my S Pen features most of all
on July 18, 2026
Posted by: FanciFace
[This review was collected as part of a promotion.] I love this new phone. It is my first S series but the storage capacity and battery are amazing. Galaxy AI has soooo many different features to play with and help edit videos or create crazy images and stories. I just love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The ULTRA experience!
on July 18, 2026
Posted by: Strongandpretty
[This review was collected as part of a promotion.] The Ultra experience is to be experienced, in person and by pride of ownership. Finally a device that with the AI, is more like a companion by your side. As with all new phones, there's a learning curve, but this was probably one of the easiest to grasp. As a clinician, I live by times and schedules, with my S26, It's a breeze! Not to forget the slim design and awesome cameras that would make Ansel Adam's envious! Long story short, this is the companion you have needed by your side.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Upgrade with Bugs
on July 17, 2026
Posted by: Sahil
[This review was collected as part of a promotion.] I had S23 ultra and just upgraded to S26 ultra. I liked my S23 better than this because S2y have alot more bugs than S23. Not sure why Samsung is not able to fix those bugs. Side volume button sometimes dont work, screen get freeze, whats app messenger get freeze, you tube button stop working when pressed while doing multi task. I wish i could get back to my S23 ultra.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
2
Response from Samsung USBy R&R Team, July 20, 2026
Hi there Sahil, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how frustrating it is when you are experiencing disruptions to your usage of your device. We have provided a link to an article to help you troubleshoot the freezing you mention experiencing with your device. We have also provided a link to the Samsung Support Team to offer additional assistance with the instances you mention additional features not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
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https://www.samsung.com/us/support/troubleshooting/TSG01001416/
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Written by a customer while visiting Samsung US
Customer Rating
5
The masterpiece telephone!!
on July 17, 2026
Posted by: Angie2026
[This review was collected as part of a promotion.] I love my new Galaxy S26 Ultra, I've using it for a while, and I can say that it's the best phone I've ever have. The display is incredible, the cameras take professional photos, the S-pen is very useful tool, and the artificial intelligence can read the notifications and emails and suggests instant actions, the AI helps you with your photos, it can move, delete or create new objects into your photos and much more.
It's not a cheap phone but it's worth every penny.
It's not a cheap phone but it's worth every penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on July 17, 2026
Posted by: Sant
This is the best cell phone that has ever existed in my life and the delivery super fast and super recommend.
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
S26ultra camera
on July 17, 2026
Posted by: PhotoFanatic
[This review was collected as part of a promotion.] I use my s26 ultra for work, side work, & personal shopping. I love most Galaxy phone cameras & I've owned them for a many of years, but for some reason I don't get as clear of photos as I have with the s24 & s21. The focus will not hold true very long in night mode which is when I take the majority of my pics. Also, when choosing a mode to photograph in, night mode is no longer an optional as with past phones.
Also, when viewing and editing photos, the magic erase tool is missing unless it's located somewhere that i'm missing & overlooking. Same with night mode when taking photos. Maybe I'm just not seeing its location if there even is a location.
Galaxy AI has been helpful with information but it's not found a fix to my issues yet. Hopefully an update can help.
Overall, I still love my s26 ultra, although I prefer the she's camera & tools. Thanx Samsung for the great work you've created in phones. Tip: more camera options.
Also, when viewing and editing photos, the magic erase tool is missing unless it's located somewhere that i'm missing & overlooking. Same with night mode when taking photos. Maybe I'm just not seeing its location if there even is a location.
Galaxy AI has been helpful with information but it's not found a fix to my issues yet. Hopefully an update can help.
Overall, I still love my s26 ultra, although I prefer the she's camera & tools. Thanx Samsung for the great work you've created in phones. Tip: more camera options.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung 26
on July 17, 2026
Posted by: Wany1976
[This review was collected as part of a promotion.] It is great and pretty advanced with AI.
Camera and I just love it!!
Camera and I just love it!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
The 24 Ultra was better
on July 17, 2026
Posted by: Meolili
[This review was collected as part of a promotion.] I really wish I had kept my S24 Ultra. It seemed like a bigger sturdier just around better phone. The connectivity with the ring, watch and the car seem a bit smoother. Transferring everything over wasn't as simple and took a couple of hours but I guess the more I use it the more I might like it? And I don't use AI and most likely never will so Galaxy AI is wasted on me!
Value
3
Response from Samsung USBy R&R Team, July 20, 2026
Hello Meolili, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand upgrading to a new device can come with a bit of a learning curve that can cause frustration as you adjust to the changes that have been made from your previous device. This rounded corners can cause some to believe the display has been made smaller, but has infact enlarged slightly from the Galaxy S24 Ultra. We have provided a link to the complete manual for your device to help you fully explore the upgraded features like the new Privacy Display and horizontal lock. We have also provided a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US