Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(15,713 Reviews)
Open Ratings Snapshot
Rating breakdown 15,713 reviews
5 Stars
13,736
4 Stars
1,573
3 Stars
243
2 Stars
65
1 Star
96
66%of customers recommend this product. 
(
100 out of 152
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5 out of 5
5
Best battery life of any phone .
on July 21, 2026
Posted by: Martyb78
[This review was collected as part of a promotion.] The new AI is easy to use. Definitely a game changer. The camera on this thing is unreal.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 22, 2026
Hi Martyb78, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are enjoying the usage of your device, and that you are finding it so impactful on your life every day. We have provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s26 Ultra
on July 21, 2026
Posted by: Negraax0
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S26, and I absolutely love it! One of my favorite things is how customizable it is. From the home screen and lock screen to the widgets, themes, icons, and notification settings, you can truly make the phone feel like your own.
The performance is smooth and fast, the display is beautiful, and the camera takes amazing photos. Samsung's customization options, especially through Good Lock, let you personalize almost every part of the phone, which makes using it so much more enjoyable.
If you're someone who likes to make your phone match your personality and style, the Galaxy S26 is definitely worth it. It's powerful, fun to use, and gives you so much freedom to customize the experience exactly how you want.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 21, 2026
Hi there Negraax0, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you are loving your new device, and that you are finding it easy to customize to your usage needs. We have shared a link to the Samsung Support Team who can assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It has amazing features!
on July 21, 2026
Posted by: 8jess420
[This review was collected as part of a promotion.] The galaxy AI helps with my day to day. It works flawlessly. This phone has everything I need for working on my college papers too! I pretty much don't need my laptop!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 21, 2026
Hello 8jess420, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear how happy you are with your device, that you are finding it to operate reliably for your needs every day, and that it has been so helpful for your educational needs. We have shared a link to the Samsung Support Team to offer additional assistance if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A very powerful device.
on July 21, 2026
Posted by: Mark904
[This review was collected as part of a promotion.] I use my s26 ultra everyday. It is one of the most powerful phones on the market and I am happy to say that I will continue using it for years to come. I have enjoyed using Galaxy AI, along with many of the built-in features. The screen is absolutely gorgeous and it's very fast.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 21, 2026
Hello Mark904, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear how pleased you are with the amazing capabilities of your device, and finding Galaxy AI so a great addition to your usage experience. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The 26 Ultra is great
on July 20, 2026
Posted by: hjordan522
[This review was collected as part of a promotion.] I use my phone to look things up while teaching. I use AI to compose emails to parents of students I teach. I also use it for a small business as well as social media, emails, etc.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 21, 2026
Hi there Hjordan522, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear how well your new device aligns to your needs for communicating through email, as well as running your business and doing advertising. We would love to hear from you again in the future any time you have questions about your device, or you wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Another GREAT purchase!!!
on July 20, 2026
Posted by: NikNakLovesSamsung
[This review was collected as part of a promotion.] I truly enjoy all the Samsung Galaxy versions I've owned over the years. The Ultra 26 is just as amazing as the Ultra 23. It's only been a couple of days, but I'm impressed (as always).
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 21, 2026
Hi NikNakLovesSamsung, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that you have had such a great inital impression of your device. We have provided links to the complete manual and the Samsung Support Team to help you explore and customize your device as well as answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love the ai
on July 20, 2026
Posted by: Hanksmom
[This review was collected as part of a promotion.] I think its great. It does more than i even understand bt ill figure it out eventually :) I did have problems with wifi for a bit but it seems OK now. I love the galaxy Ai. I have used it alot to help pick colors and styles for decorating my home.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 20, 2026
Hi there Hanksmom, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are overall pleased with the usage of your device, and finding it fun to explore the ways you can use Galaxy AI. We have provided a link to an article to help you with the connection to your Wi-Fi. We have also provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a great phone
on July 20, 2026
Posted by: Popgampie
[This review was collected as part of a promotion.] This device has has so many features that I'll never use them all. I've not ventured into AI yet.
I use my phone for calling, streaming, news, and photos. I can't hardly wait to get it.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 20, 2026
Hi there Popgampie, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are enjoying your new device, and finding it to so far exceed your expectations in functionality. We have shared links to the complete manual and the Samsung Support Team to help you with the capabilities of your device, and answer any questions you may have during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
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