Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(15,711 Reviews)
Rating breakdown 15,711 reviews
5 Stars
13,735
4 Stars
1,572
3 Stars
243
2 Stars
65
1 Star
96
66%of customers recommend this product.
(
100 out of
152)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
4
Awesome powerhouse phone with 1 flaw!
on July 28, 2026
Posted by: NotJustAnyDad
from Tampa, FL
The S26 Ultra is a lightweight power house that remains cool in almost every situation. The screen is crisp, bright and vibrant as usual. I appreciate how light One UI has become and the integration with the native Google platform. Dex is really handy when I need to connect to a large display and get some work done, yes I still use it on occasion. Privacy display auto enabled in my banking apps is AWESOME!
The phone multitasks like a pro! I can watch YouTube while streaming music to a different devices and surf all at the same time without any hiccups. It's fast and smooth to use.
Powerhouse phone that takes amazing high resolution photos and videos but doesn't have the memory to match, more on that later. The camera is fast to load and takes photos in an instant. Night time photos are really good and with some tweaking and steady hand can push to excellent. Photos of groups with many different shades of skin tones at night are not flattering to those with darker skinned complexion. Most cameras do not get this right nor does the autocorrect do a great job of fixing it. I find that I have to manually make those adjustments.
Battery life is amazing I could go the whole day without charging, turn off sync while traveling and it really lasts.
Though it's like it does feel ridged and tough enough to handle daily use, I slapped a think cheap good looking case on it and after many drops no issues.
The cost of memory is a joke, the camera features grown the size of the information stored in each photo can be huge but those that take a lot of photos and videos have to depend on cloud storage. That's great if you're able to sync without issue but as a global traveler it SUCKS!!! I took a couple of 8k videos at the start of a 3 week trip but the 2nd week my memory was full everyday I was waiting until I got to the Airbnb to sync and delete. Bring back the note with expandable memory, IR blaster and headphone jack. LET ME decide how to use a powerhouse phone. For the first time in 15 years I'm considering another brand! I'm not a pro photo guy but I take a lot of photos and videos. My daughters are athletes so getting highlights for them takes up a lot of space.
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
so many features!
on July 28, 2026
Posted by: ann3271
[This review was collected as part of a promotion.] There are so many features with this ph it's going to take me awhile to learn them all. With it having the GalaxyAI it will make it easier.
The sound is amazing, picture quality is outstanding, I can't wait to start using the picture editor! Video and game clarity are awesome! Easy to switch between different tasks! I can't wait to use even more of the features!
You really need to get one, you won't be disappointed!
Value
5
Response from Samsung USBy R&R Team, July 28, 2026
Hello Ann3271, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear how pleased you are with the usage and capabilities of your device, and that Galaxy AI has made using your device much easier than anticipated. We have provided a link to the complete manual to help you maximize your experience and customize to your preferences. We have also provided a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Aimed for the stars, and hit a galaxy.
on July 27, 2026
Posted by: Redline
[This review was collected as part of a promotion.] This is by far the most versatile phone I have ever had. Whether I play a game, watch something, listen to music, or just want a photo, this phone delivers. The performance is stellar, not breaking a sweat from some of the most demanding titles. The screen is crisp, showing remarkable detail when watching media. The quality is clear when streaming music, with no issues connecting. And the camera, oh my, the camera is unbelievable. You can take your phone out, aim, and capture an unbelievably crisp and clear moment, regardless of light.
Galaxy AI is a huge perk. Not only can my phone greet me now with a recap and weather statement, but it even logs where I've parked my car and pins it to my home screen. Not to mention the fun stuff like weather synced wallpapers, image effects and the way you type a message.
The appearance is truly great as well. My phone is finished in black and yet even a flat color like that somehow pops. The camera stack is visually appealing and there is minimal screen border to give a large display.
Value
5
Response from Samsung USBy R&R Team, July 28, 2026
Hi there Redline, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how amazed you have been with your device, and that you are finding so many amazing uses for the camera and Galaxy AI. We have provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. WE appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Privacy Screen
on July 27, 2026
Posted by: Mommaj
[This review was collected as part of a promotion.] I love this device so much! One of my favorite aspects of the Galaxy AI is the privacy screen! That has not been an option previously. With teens it's a must!
Value
5
Response from Samsung USBy R&R Team, July 28, 2026
Hey Mommaj, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear how much you love your device, and that you are finding the Privacy Display and Galaxy AI so amazing for your needs. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Slightly better than S23 Ultra
on July 27, 2026
Posted by: Buddywoof
[This review was collected as part of a promotion.] There are some new Galaxy AI features compared to the S23 Ultra but overall, the gain isn't worth the money IMO. I find the AI tools mostly useless. The display on the S23 Ultra is actually crisper and brighter IMO compared to the S26 Ultra. The only reason I upgraded was because I shattered my screen on the S23 Ultra and needed a new phone.
Value
4
Response from Samsung USBy R&R Team, July 28, 2026
Hi there Buddywoof, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall having a good experience with your device, and we would love to help you even further enhance your experience. We have provided a link to an article to help you with the enhanced capabilities of Galaxy AI and integrate them in to your usage. We have also shared a link to the complete manual to help you with the different display settings with the addition of the new Privacy Display to help you have the best possible appearance with your device. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
The hot new thing
on July 27, 2026
Posted by: Geekygnome72285
[This review was collected as part of a promotion.] I had the s25 ultra but it was very short lived when I destroyed it at work without insurance. I've finally paid that device off and bought the upgraded version in this s26 ultra. I'm excited to try the new galaxy Ai features as well as the translation and photo editing upgrades. I've always been a Samsung user but the note/ultras have always been my go to.
Value
5
Response from Samsung USBy R&R Team, July 28, 2026
Hi there Geekygnome72285, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are having such a great inital impression of your new device, and excited by all of the enhancements you are discovering. We have provided links to the complete manual and the Samsung Support Team as an companion to your exploration and customization, as well as answering any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Garbage
on July 27, 2026
Posted by: Savage
from Pa
Camera is garbage takes the worst pictures ever. Forget charging it takes so long to charge. No matter how many charging cable I try even ones from Samsung it tells me check your charging connection and charges so slow. Terrible phone don't waste your money on this
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, July 28, 2026
Hi there Savage, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how distressing it can be when your device does not meet your expectations in quality or functionality. We have provided links to resources to help you with the different settings and features for your camera for the best possible photos and videos. We have also provided links to an article to help you with the right charging adapters and cables for the fast charging speed, and to your complete manual to ensure the proper settings to use this feature on your device have been enabled. Lastly, we have provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional with day to day activities
on July 27, 2026
Posted by: Della592
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S26 Ultra for a short time now, and it has quickly become one of the best smartphones I've owned. As someone who relies on my phone for both work and personal life, it handles everything effortlessly. The display is incredibly bright and sharp, making it perfect for streaming movies, browsing social media, and reading documents. The camera is outstanding, capturing stunning photos and videos with amazing detail, whether it's during the day or at night. One of my favorite features is Galaxy AI. It helps me stay organized by making everyday tasks quicker and more efficient, whether I'm drafting messages, summarizing information, or editing photos. As an Executive Assistant and a Business Administration student, I appreciate how easy it is to manage emails, documents, schedules, and schoolwork all from one device. The battery easily lasts through my busy days, and the performance is smooth no matter how many apps I'm using. Overall, the Samsung Galaxy S26 Ultra has made a noticeable difference in my daily routine by helping me work smarter, stay connected, capture life's special moments, and enjoy entertainment without compromise. It's a powerful device that truly fits my lifestyle.
Value
5
Response from Samsung USBy R&R Team, July 28, 2026
Hey Della592, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear how pleased you are with your device, and that it has been so helpful for so many different tasks including your educational needs with the addition of Galaxy AI. We have shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US