Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(15,712 Reviews)
Open Ratings Snapshot
Rating breakdown 15,712 reviews
5 Stars
13,735
4 Stars
1,572
3 Stars
243
2 Stars
66
1 Star
96
66%of customers recommend this product. 
(
100 out of 152
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
4 out of 5
4
Almost 5 stars, just one thing missing...
on July 31, 2026
Posted by: PhotographyLover88
[This review was collected as part of a promotion.] I chose this phone because by comparison it appeared to have the best camera out of the new S26 models. I do love the phone and features on it. One thing I love about androids is the customization where you can customize chats and more. I am an unofficial photographer and love taking photos, so I was looking for which device had the best camera and it said the Samsung Galaxy S26 Ultra had the best one, come to find out that the front facing camera (like for selfies) didnt have the flash. Not the way the old ones do. I miss that. Also, when I used the camera lens protector it did not take very good photos, so I took the lens protector off and that improved it. I also wish it would have transferred my ringtones over from my old Samsung Galaxy device to this one. But I do like this phone overall, just the camera needs improvement.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love.. love LOVE
on July 31, 2026
Posted by: JazsWife98
[This review was collected as part of a promotion.] Recently i switched from the 24+ to the 26 Ultra.. the camera is AMAZING all in itself capturing the highs and lows of the photo, the details are outstanding. Then the function of the phone itself is noteworthy. My battery lasts about a day and a half if I'm not on it constantly. 10/10 recommend, the s pen is also a feature that I enjoy too. (My kids as well). Happy Customer all around!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 31, 2026
Hey there JazsWife98, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how pleased you are with the upgrade to your new device, and that the camera has been helping you capture amazing photos and videos regardless of your surroundings. We have provided a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best investment
on July 31, 2026
Posted by: Paidone1
[This review was collected as part of a promotion.] Glade I switched to galaxy s26 ultra best electronic I ever purchased
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 31, 2026
Hey Paidone1, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear how much you are loving your new device. We have provided links to resources to help you maximize your experience, customize your device, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my S26 ultra. Contains great features.
on July 30, 2026
Posted by: LuvMeed
[This review was collected as part of a promotion.] I enjoy the call screenings since I turned it on I have noticed that there was a decreased of the numbers of spams calls that I have received. I also love the privacy display.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 31, 2026
Hey LuvMeed, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are pleased with the features of your device and ability to control what gets through to you every day, and what those around you are able to see when out in public. We have shared a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Faster than ever with soo many features!
on July 30, 2026
Posted by: SAMSUNGCHEF25
[This review was collected as part of a promotion.] I have been a long time customer of the Samsung S series since the beginning. When it came time to upgrade, i chose the S26 Ultra because it refines the powerhouse formula with a lighter aluminum frame, softer rounded corners, and a stunning anti-reflective screen. The 200MP camera and upgraded Galaxy AI tools make daily tasks and low-light photography effortless. While I miss the heavier titanium feel, the comfort and speed are unmatched.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 31, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are pleased with your upgrade to your device, and that it pleasing to look at during usage, and the addition of Galaxy AI has help you with your life every day. We have provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the privacy screen setting
on July 30, 2026
Posted by: Comfeecozy12
[This review was collected as part of a promotion.] I chose this device because it has the setting to turn the privacy screen on and off. While screen protectors work well being able to turn that on and off is nice!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 31, 2026
Hi there Comfeecozy12, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are happy to hear how much you are enjoying the ways you can customize the Privacy Display to only enable at specific times. You can also use these settings to also enable for specific apps or notifications, and we have provided a link to the complete manual to help you with all the different ways you can customize your device at your convenience. We have also provided a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sweet upgrade
on July 30, 2026
Posted by: eyelovemoney
[This review was collected as part of a promotion.] I chose this phone because I love a good camera! I always use Samsung for any of my devices because they are reliable and last! I had to choose the S series, I am familiar with the phone and love the easy upgraded/easy to use features!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 31, 2026
Hey there Eyelovemoney, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are loving the amazing camera features and capabilities regardless of your surroundings. We would love to hear from you again in the future if you have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
product is awesome and up to the task
on July 30, 2026
Posted by: Heardwindow24
[This review was collected as part of a promotion.] I chose this device mostly because of my work necessaries but also its ability to multitask,longer battery life, simplicity, and over all great for the programs i need to use
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 31, 2026
Hey Heardwindow24, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We love hearing how much this device has been such a value for your work needs, and has enabled to your multi-task with ease. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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