Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(15,711 Reviews)
Open Ratings Snapshot
Rating breakdown 15,711 reviews
5 Stars
13,734
4 Stars
1,572
3 Stars
243
2 Stars
66
1 Star
96
66%of customers recommend this product. 
(
100 out of 152
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5 out of 5
5
Super happy with my S 26 Ultra
on August 3, 2026
Posted by: MilkyWayMan
[This review was collected as part of a promotion.] I chose the S 26 ultra for the camera and new features, and I got way more than I expected. The camera has a 100x zoom which is powerful enough to see little green men on Mars. Not really, but it is impressive. The AI features can translate phone calls in real time and also in face to face conversations. An upgrade in every sense of the word. I highly recommend.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 4, 2026
Hi there MilkyWayMan, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you love your new device, especially the camera quality, and ability to capture truly amazing photos and videos. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Peak Galaxy Experience
on August 3, 2026
Posted by: NinjaBryan
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra for its ultra-fast performance so I can play games buttery smooth while waiting throughout my day. Ultra-powerful features like the new privacy display, which is perfect for entering sensitive text in public spaces.The ultra-sleek design is super light and feels great in hand. The ultra-smart AI tools help me achieve little tasks to enhance my experience with this phone. 10/10
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 4, 2026
Hi there NinjaBryan, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear how pleased you are with the usage and capabilities of your device, and how helpful it has been for a range of daily tasks regardless of where you life takes you. We have shared a link to the Samsung Support Team to assist you if any questions come up about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is a very good investment
on August 3, 2026
Posted by: MasterAlxs
[This review was collected as part of a promotion.] I chose the galaxy s26 ultra because of its great camera and pen attachment. It works much better then my previous phone and the battery is great. I wouldn't choose any other phone to upgrade to. The size isn't too big and the screen is very clear. The new ai features and screen privacy controls are really great. Overall, very happy with the phone and do reccomend it.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 4, 2026
Hey MasterAlxs, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that your device has exceeded your expectations with all of the upgraded features of Galaxy AI and the Privacy Display. We have shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgrading from s22 ultra (still amazing phone)
on August 3, 2026
Posted by: Carlosangulo82
[This review was collected as part of a promotion.] I upgrade from a s22 ultra which was amazing I chose to wait on the upgrade since I didn't thought a better phone was possible. Now with all the AI. S26 ultra is a technological marvel. I am amazed and features keep coming. Thanks Samsung
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 4, 2026
Hi Carlosangulo82, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how happy you are with the upgrade to your new device, and that Galaxy AI has been such a standout feature during your usage. We have provided a link to the Samsung Support Team to assist you any time you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on August 3, 2026
Posted by: Product
[This review was collected as part of a promotion.] I chose the galaxy s26 ultra for the camera and the pen features. The battery lasts a lot longer then I was expecting and i like the privacy screen feature as well.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 4, 2026
Hi there Product, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear how happy you are with the features of your device including the new Privacy Display. We have shared a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I'm loving my new phone!
on August 3, 2026
Posted by: GoBux937
[This review was collected as part of a promotion.] After four years of reliable service with my Samsung Galaxy S22 Ultra, I knew exactly where I’d turn when it was finally time to upgrade. That phone never let me down — the battery life stayed strong, the camera remained impressive long after release, and the overall reliability made it the best device I’d ever owned. So, when it came time to upgrade to a new phone, I chose the Samsung Galaxy S26 Ultra because I knew that Samsung knows how to make a great smartphone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 4, 2026
Hey GoBux937, thank you for sharing your experience of your Samsung Galaxy S26 Ultra. We love hearing how pleased you are with your upgrade, and that the camera and battery life have been such valuable additions to your experience. We have provided links to resources to help you fully explore your device, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Privacy Screen Non-Existent
on August 3, 2026
Posted by: Pay4It
[This review was collected as part of a promotion.] I chose this device because of the privacy screen, but it doesn't work. Disappointing..
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 3, 2026
Hi Pay4It, we appreciate you sharing your thoughts about your Sssamsung Galaxy S26 Ultra with us. We understand how frustrating it is when you are excited about the usage of specific features with your new device, and they are not meeting your expectations. We have provided a link to the complete manual to assist you with the different setting options for the Privacy Display. We have also shared a link to the Samsung Support Team to assist you further if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The powerful machine
on August 3, 2026
Posted by: Vegeta
[This review was collected as part of a promotion.] I was initially skeptical about purchasing a Samsung Galaxy S26 ultra phone because i thought there wouldn't be much of an upgrade from the previous version. This phone has the best camera features and seamless interface. Inbuilt photos and video editor has improved greatly now i can edit my photos and post it online without having to install another app.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 3, 2026
Hi there Vegeta, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how pleased you are with the enhanced features and capabilities of your device, and that it has felt so seamless during your usage. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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