Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(15,710 Reviews)
Rating breakdown 15,710 reviews
5 Stars
13,733
4 Stars
1,572
3 Stars
243
2 Stars
66
1 Star
96
66%of customers recommend this product.
(
100 out of
152)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
Great boy, love the new features!!
on August 7, 2026
Posted by: Johnandy876
[This review was collected as part of a promotion.] I had a S25+ but then I choose the S26Ultra for best experience in videos and pic. Still video feature is a major +.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra
on August 7, 2026
Posted by: Grayfox43
[This review was collected as part of a promotion.] I chose the S26 Ultra for its impressive specs and beautiful screen. I love the cameras and wish more phones had the zoom camera like this one has.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What a flagship phone should be
on August 7, 2026
Posted by: Ashton
[This review was collected as part of a promotion.] The phone is excellent. I chose this device because i enjoy using the S pen still as I always have dating back to the Samsung Note. Powerful Camera, long battery life, i also chose the 16gb of ram with the 1TB to have the futureproofing and flexibility for production use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S26U is great but
on August 7, 2026
Posted by: Galaxynerd
[This review was collected as part of a promotion.] Positives (Pros)
Built-in Privacy Display: One of the main highlights is hardware-level display privacy. You can turn on anti-peeping mode to narrow viewing angles so people next to you cannot read your screen.
Faster Snapdragon 8 Elite Gen 5 Performance: Powered by Qualcomm's latest processor paired with an upgraded vapor chamber, performance is lightning-fast for heavy multitasking and gaming.
Upgraded Charging Speeds: Samsung bumped wired charging up to 60W (from 45W) and wireless charging up to 25W (from 15W), making battery top-ups noticeably quicker.
Slimmer & Lighter Ergonomics: The chassis was trimmed down to 7.9 mm thick and switched back to Armor Aluminum, reducing the weight down to 214 grams for a better in-hand feel.
Improved Low-Light Camera Apertures: While using similar resolution sensors, the wide-angle camera gets a brighter f/1.4 aperture and the periscope zoom gets an f/2.9 aperture, yielding cleaner night shots.
Useful Video Features: Additions like Horizontal Lock keep video recordings level even if you rotate or tilt the device 360 degrees.
Negatives (Cons)
Iterative Camera Upgrades: The overall rear camera hardware layout (200MP main, 50MP ultrawide, 10MP 3x, 50MP 5x periscope) remains mostly unchanged from the S25 Ultra without larger sensor upgrades.
Unchanged Battery Capacity: It keeps the same 5,000 mAh
No Bluetooth spen
Faster Snapdragon 8 Elite Gen 5 Performance: Powered by Qualcomm's latest processor paired with an upgraded vapor chamber, performance is lightning-fast for heavy multitasking and gaming.
Upgraded Charging Speeds: Samsung bumped wired charging up to 60W (from 45W) and wireless charging up to 25W (from 15W), making battery top-ups noticeably quicker.
Slimmer & Lighter Ergonomics: The chassis was trimmed down to 7.9 mm thick and switched back to Armor Aluminum, reducing the weight down to 214 grams for a better in-hand feel.
Improved Low-Light Camera Apertures: While using similar resolution sensors, the wide-angle camera gets a brighter f/1.4 aperture and the periscope zoom gets an f/2.9 aperture, yielding cleaner night shots.
Useful Video Features: Additions like Horizontal Lock keep video recordings level even if you rotate or tilt the device 360 degrees.
Negatives (Cons)
Iterative Camera Upgrades: The overall rear camera hardware layout (200MP main, 50MP ultrawide, 10MP 3x, 50MP 5x periscope) remains mostly unchanged from the S25 Ultra without larger sensor upgrades.
Unchanged Battery Capacity: It keeps the same 5,000 mAh
No Bluetooth spen
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra best Ultra i have owned
on August 7, 2026
Posted by: Bobophet
[This review was collected as part of a promotion.] I chose the S26 Ultra 1TB to use for work and home with multiple devices, all Samsung, because I find them all easy to use for the needs.in my life. The S26 Ultra in particular has all the speed and capacity beyond my current needs and I am able to adapt more features as they are upgraded and added. I will continue to use more Samsung products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra
on August 7, 2026
Posted by: Adrian
[This review was collected as part of a promotion.] Before I chose to upgrade, I had an S22 Ultra that I enjoyed using a lot. Just last month I decided to upgrade to the S26 Ultra and I'm loving it so far, the privacy display is very useful and the AI features aswell. I also love how Samsung has easy customizing and features by using goodlock.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful device
on August 7, 2026
Posted by: TaoistPalero
[This review was collected as part of a promotion.] I chose this device, because it was powerful in all areas. Amazing screen, amazing camera, processor is the best out there. It was an easy decision to make.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Defective Ultra-just my luck
on August 7, 2026
Posted by: Ultra 26
from North Miami
Maybe I am not lucky with Samsung this year. I have been a long-time owner of Samsung products for over 10 years. I love their ecosystems. However, my last purchase of the Ultra 26 was a bit disappointing. The phone was problematic from the start. It would not connect to my mobile network properly for more than 1 Hour. I waited so long with support that 15 days had passed, and I could not return the phone. I told Samsung techs that the hardware on the phone was defective, and they waited 3 months to finally recommend an authorised repair shop that told me the same thing. Now, I have to wait an additional 2 weeks to get the part for the replacement. Because of that experience, I would think twice now before i buy a Samsung phone.
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
1
Response from Samsung USBy R&R Team, August 10, 2026
Hello there, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how frustrating it is when your device is not operating as intended or expected. We have shared links to troubleshooting guides to help you with the connection of your device to your carrier. We have also provided a link to the Samsung Support Team to assist you if you have questions about repair process, or functionality of your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US