Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(13,314 Reviews)
Rating breakdown 13,314 reviews
5 Stars
11,632
4 Stars
1,342
3 Stars
203
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
2
Change my mind!
on June 2, 2026
Posted by: Leoboo
[This review was collected as part of a promotion.] My last phone I had for years and loved it and was so sad to see it go. My phone was the Samsung Galaxy Note 20 absolutely was the best phone. The day finally came that the service was no longer able to be through my Note 20. As disappointing as it was it put me in the postion to get a new phone. Now with that I still have to carry my Note 20. I am a type 1 diabetic and the new Galaxy S26 Ultra is not compatible with my Omnipod. The app does not work so I have to carry 2 phones with me now everywhere. Some ways its a pain and and others its nice. Don't get me wrong I do like the Samsung Galaxy S26 Ultra but I feel that my issue with the Omnipod app has left a bad taste in my mouth and that is why I have not explored my new phone more. This has left me not been able to see the true potential that the S26 Ultra could provide and I see videos of people having with the phone. First impressions are everything and mine was not good with something as important as insulin delivery through my phone not being available. Please fix this asap so I could possibly reevaluate my thoughts on my new phone and enjoy the potential this phone might have.
Value
2
Response from Samsung USBy R&R Team, June 2, 2026
Hi there Leoboo, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how important specific usage of your device is to you every day for your health. We have provided a link to an article to help you with apps not functioning as intended. If this does not help you resolve this experience, we recommend reaching out directly to the manufacturer of your device to help you work towards a resolution. We have lastly, provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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https://www.samsung.com/us/support/troubleshooting/TSG01001496/
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App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
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Written by a customer while visiting Samsung US
Customer Rating
4
It's a very good phone
on June 2, 2026
Posted by: Ccbluemano
[This review was collected as part of a promotion.] I love the way it works .it a great way to get back in touch with the company i use to work with.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Samsung Device
on June 2, 2026
Posted by: Moonvibes
[This review was collected as part of a promotion.] I am very happy with this Samsung product. It is easy to use, works smoothly, and has a great design. The performance is fast, and the overall quality is excellent. The battery life is good, and the features are very useful for everyday use. I would recommend this product to anyone looking for a reliable device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera feature is crazy how much stable never
on June 2, 2026
Posted by: Tchikitchaka
[This review was collected as part of a promotion.] The galaxy AI helps especially that one to edit the pictures wooow helps a lot when we are in place with too many people you can just delete them and the battery is crazy in great way, and you can use it in one day without charging it during the day at all
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is AWESOME!
on June 2, 2026
Posted by: Foreverkelsey
[This review was collected as part of a promotion.] The AI on this device is amazing. && the camera is perfect! I love this device worth the money!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not much difference from S25U
on June 2, 2026
Posted by: PapiChulo
[This review was collected as part of a promotion.] The built in privacy display is the only BIG difference i can tell from the S25 ultra I wish I would have just stayed with the S25U instead of paying all this money for pretty much the exact same phone tighten up samsung. Make the S27U look different some how please or I won't purchase it.. still LOVE YOU SAMSUNG #TEAMGALAXY #NOIPHONE
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on June 2, 2026
Posted by: BirdGod7
[This review was collected as part of a promotion.] The phone is easy to use and has great features like privacy screen mode without needing to install a privacy screen.
Galaxy "AI" is a great feature to use especially with photos.
I will recommend this phone for anyone who likes to have a overall phone experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 2, 2026
Posted by: Mmmmm1
[This review was collected as part of a promotion.] I recently purchased my galaxy s26 ultra. I must admit that I am a new fan. In addition, "Galaxy AI" is a hit. I use this phone for business mostly, but I do get opportunities too steam and surf.
Value
5
Written by a customer while visiting Samsung US