Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(17,990 Reviews)
Open Ratings Snapshot
Rating breakdown 17,990 reviews
5 Stars
15,711
4 Stars
1,808
3 Stars
284
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
105 out of 165
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5 out of 5
5
This phone has great features
on March 10, 2026
Posted by: L1011wb
[This review was collected as part of a promotion.] My new s26 ultra is an amazing device that has really cool ai to make my life easier, the s pen is invaluable and the new privacy feature is awesome, I love my new phone and have been on it for 2 days learning all the cool stuff it has to offer
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very happy!
on March 10, 2026
Posted by: AeriePostman
[This review was collected as part of a promotion.] Great device! Gaming, streaming, everything is great. Phone is fast and has plenty of battery life. Privacy features are great for banking apps and the like. Best of all, I appreciate that it's very light and the weight is very well distributed, my last Ultra was a S22 that hurt my hands sometimes. Galaxy AI seems functional if that's your style, but I tend to avoid it mostly. Overall easy recommend!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Another fablous product!
on March 10, 2026
Posted by: OldITGuy
[This review was collected as part of a promotion.] Upgraded from a S24 ultra
Lots of improvements!
AI is amazing
The screen is much more vibrant
I LOVE the translation features
Samsung hits it out of the park again!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My new Galaxy s26 ultra
on March 10, 2026
Posted by: RichardRTX
[This review was collected as part of a promotion.] I'm really excited with my new Samsung Galaxy s26 ultra, the color, the camera, the private screen is crazy.
The Samsung IA too, all in this mobile is impressive. I love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So Happy with my new device
on March 10, 2026
Posted by: Missy4power
[This review was collected as part of a promotion.] I really liked the Samsung S26 Ultra because it has a big and very smooth display, a powerful camera, and very fast performance. Plus, with Galaxy AI, it offers smart features that make the phone more useful and easier to use. 📱✨
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Samsung that look to be same but different
on March 10, 2026
Posted by: KS0711
[This review was collected as part of a promotion.] I got the Zoom for a certain reasons that are where a little low for expectations. You know, I saw other reviews, so bad some good. So still wanted to get in myself and try it. And I saw it, and I used it. And I could say that it looked to be the same and managed to feel different. It felt smoother, it felt faster and the screen. Even though it's a bit display still feel way better than last year's not to mention the privacy displays that is a really good and useful feature
And all I can say is that I don't know how Samsung managed to do these kind of stuff. Every single year where they feel different, even though looking... The same the cameras has impressive. It's software get to the one get applause thank you so much, thank you so much for
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 11, 2026
Hi KS0711, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear how refined this device feels to you, and that it feels enhanced in so many ways during your usage. We would love to hear from you again in the future if questions come up about your device, or you would like to share additional feedback on your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone!!
on March 10, 2026
Posted by: Koda4511
[This review was collected as part of a promotion.] I love the new design of the rounded edges, great camera quality and the privacy screen! I use the phone for work and streaming. Surpasses the competitors for sure!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Top of the line phone, exceptional build
on March 10, 2026
Posted by: FunkLife
[This review was collected as part of a promotion.] So far the Galaxy s26 ultra has exceeded all expectations. The Galaxy AI has been helpful with endless features and assistance. I have been a Galaxy product owner since Galaxy S3. Lived the s7 edge life with 4 cracked screens.. thank you for taking the curved edge away.. lol.
Anyways great phone. Great features. 10/10 would recommend and swipe right ➡️
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 11, 2026
Hi FunkLife, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that this device has not only met but exceeded all expectations you had prior to your inital usage, and that Galaxy AI has been helpful for a range of daily tasks. We have provided links to resources to help you maximize your experience, align the settings to your preferences, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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