Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(13,313 Reviews)
Rating breakdown 13,313 reviews
5 Stars
11,631
4 Stars
1,342
3 Stars
203
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
4
S26 Ultra is a daily beast
on June 12, 2026
Posted by: TonySReviews
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy S26 Ultra every day, and honestly, this phone is solid all around. The first thing that stood out to me was the display. The screen is big, bright, and super clear. Whether I’m watching videos, scrolling, reading messages, or looking at photos, everything looks sharp and smooth. Even when I’m outside, the screen is still easy to see, which makes a big difference when I’m on the move.
The performance is where the phone really shines. Apps open fast, switching between apps feels smooth, and I don’t feel like I’m waiting on the phone to catch up. I use my phone for streaming, browsing, taking pictures, work stuff, and everyday tasks, and it handles everything without acting slow or glitchy. It feels like a phone that was built for people who stay busy and need something dependable.
The camera is one of my favorite parts. The pictures come out clean, bright, and detailed without me having to do too much. I like that I can take regular photos, close-up shots, and zoomed-in pictures and still get good results. Videos look smooth too, which is nice when I want to capture family moments, projects, or just something quick during the day. The camera makes it easy to get a good shot without feeling like I have to be a professional.
Battery life has been strong for my routine. I can use it throughout the day for calls, messages, videos, apps, and searching online without constantly worrying about plugging it in. Charging is simple, and the battery gives
The performance is where the phone really shines. Apps open fast, switching between apps feels smooth, and I don’t feel like I’m waiting on the phone to catch up. I use my phone for streaming, browsing, taking pictures, work stuff, and everyday tasks, and it handles everything without acting slow or glitchy. It feels like a phone that was built for people who stay busy and need something dependable.
The camera is one of my favorite parts. The pictures come out clean, bright, and detailed without me having to do too much. I like that I can take regular photos, close-up shots, and zoomed-in pictures and still get good results. Videos look smooth too, which is nice when I want to capture family moments, projects, or just something quick during the day. The camera makes it easy to get a good shot without feeling like I have to be a professional.
Battery life has been strong for my routine. I can use it throughout the day for calls, messages, videos, apps, and searching online without constantly worrying about plugging it in. Charging is simple, and the battery gives
Value
4
Response from Samsung USBy R&R Team, June 12, 2026
Hi TonySReviews, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are finding your device to be so amazing for a range of daily tasks, and hobbies. We have provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
Call drops, Poor Engineering response
on June 18, 2026
Posted by: Dwhrhje
[This review was collected as part of a promotion.] Call drops too many.
Reporte problem to engineering but no response
Reporte problem to engineering but no response
Value
1
Response from Samsung USBy R&R Team, June 19, 2026
Hi there Dwhrhje, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how important the reliable connection to your carrier for your phone calls are to you every day, and we would love to assist you. We have provided links to resources to help you troubleshoot this experience at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
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Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
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Written by a customer while visiting Samsung US
Customer Rating
1
Wifi Connectivity Issues
on June 18, 2026
Posted by: Waterboy10400
[This review was collected as part of a promotion.] We have 2 of the phone. Mine is okay. Wife's own keeps having wifi connection issues. She has been asking me to return the phone.
Value
1
Response from Samsung USBy R&R Team, June 19, 2026
Hey Waterboy10400, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how valuable the reliable connection to Wi-Fi is every day. We have provided a link to a troubleshooting guide to help you with this experience at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
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Written by a customer while visiting Samsung US
Customer Rating
4
It feels premium more than the S25 Ultra,
on June 20, 2026
Posted by: Underground
[This review was collected as part of a promotion.] First let's start talking about the previous S series that were doing perfect.. especially the S24 ULTRA which felt the peak of what a smartphone could be. Now it feels like companies are just trying to add those extra layers to reach "Absolute perfection" and ofc sacrificing some things (eg: Bluetooth in S PEN, Titanium frame...)
• The main marketing hook this year is the privacy screen.. and we can say that the screen technologies are a Samsung thing.. From a sales prescriptive the feature is a massive selling point and some customers are buying specifically for that feature.. But for me I don't even use it unless I customise it for PINs, Passwords...etc. Since it's a trade-off (slight brightness, less quality).. I really prefer to have them more than the privacy feature.
The main focus of Unpacked 2026 was the expansion of Galaxy AI capabilities. Some features genuinely surprised me, including new AI agents capable of answering calls from unknown numbers on your behalf, talking with the caller, and making decisions dynamically. Another standout feature is prompt-based generative editing, which allows you to edit photos using simple natural-language commands. I tested this by asking the phone to change the color of my shirt — and it did it perfectly.
The main focus of Unpacked 2026 was the expansion of Galaxy AI capabilities. Some features genuinely surprised me, including new AI agents capable of answering calls from unknown numbers on your behalf, talking with the caller, and making decisions dynamically. Another standout feature is prompt-based generative editing, which allows you to edit photos using simple natural-language commands. I tested this by asking the phone to change the color of my shirt — and it did it perfectly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Such a beautiful phone with great features!
on June 22, 2026
Posted by: Bluesmegg
[This review was collected as part of a promotion.] I love my new phone, the photos it takes are quite miraculous! I use my phone for personal use and really enjoy the speed of the Galaxy AI response. I got the Ice Blue color (even though I am not a "blue" girl) and it's just gorgeous! I appreciate the stylus availability and it makes gaming on my phone very fun.
Value
5
Response from Samsung USBy R&R Team, June 23, 2026
Hey Bluesmegg, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear how much you love your new phone, and that you are finding it appealing to look at, with so many amazing capabilities that help you every day. We have provided a link to the Samsung Support Team to assist you if any questions arise as you continue using your phone. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone has it all!
on June 23, 2026
Posted by: ANWally89
[This review was collected as part of a promotion.] I AM IN LOVE WITH THIS PHONE!!! The Galaxy AI is a really helpful and fun tool to have, there's absolutely nothing that it can't help you do. I love having the stylus with the phone and the accuracy when using it is on point! The apps that you can use with the stylus are endless, make a list for the store, color, draw, there is so much you can do to create whatever you want with the stylus and I really am enjoying that! I've had the phone now for about 2 weeks and I'm still finding new things I can do with it. The battery is a beast also! I charge my phone maybe 3 times in a week and this includes me streaming, shopping, playing games etc. I have zero complaints about this phone. If you were thinking about purchasing i highly recommend you do! It's worth every penny I paid for it.. buy it!!
Value
5
Response from Samsung USBy R&R Team, June 23, 2026
Hi there ANWally89, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you love your new device, and that you are finding so many different amazing features and capabilities available on your device, and that th eb attery seems to keep up with your usage with ease. We have provided a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
They just get better and better!!
on June 25, 2026
Posted by: Enchantedhoofgardens
[This review was collected as part of a promotion.] Long time samsung customer. I thought my S24 plus was the best phone. That was until I met the S26 ultra. This phone looks and feels very high end. The camera was the big selling point for my uses, and it surpassed my needs. Gemini really adds to useability walking you thru what you can't figure out. Its clean, pretty and the screen are out of this world!!
Value
5
Response from Samsung USBy R&R Team, June 25, 2026
Hi Enchantedhoofgardens, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are loving the upgrade to your new device, and that you are loving the ways you can use this device to seek information, and learn new things every day. We would love to hear from you again in the future any time you have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Fast processors, amazing pics/vids, 5 star phone
on June 25, 2026
Posted by: Joseph
[This review was collected as part of a promotion.] All around amazing, absolutely love it, 📷 is awesome, sound is as well .
Value
5
Response from Samsung USBy R&R Team, June 25, 2026
Hey Joseph, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how amazed you have been with the enhanced features and capabilities of your device, and that you are loving the camera. We have provided a link to the complete manual to help you maximize your experience and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US