Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(18,009 Reviews)
Open Ratings Snapshot
Rating breakdown 18,009 reviews
5 Stars
15,725
4 Stars
1,812
3 Stars
285
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
106 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5 out of 5
5
Love it! Samsung over everything!!!
on March 11, 2026
Posted by: Cindee
[This review was collected as part of a promotion.] Love Galaxy AI. Samsung out did themselves with this one . Recommend to everyone. Galaxy s26 ultra is the way to go!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is an amazing phone
on March 11, 2026
Posted by: Miguelito
[This review was collected as part of a promotion.] I use my Galaxy S26 Ultra for social, streaming fútbol games. AI is very helpful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I'm well pleased with the S26 ultra.
on March 11, 2026
Posted by: TechUser
[This review was collected as part of a promotion.] I really like the new features you've added.As far as the galaxy a I and I love the privacy feature.And the overall looking feel of the phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New and improved
on March 11, 2026
Posted by: Noxih2O
[This review was collected as part of a promotion.] Coming from a 23 ultra I can see the improvements. The new AI features are really cool and improve day to day life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A refined galaxy experience
on March 11, 2026
Posted by: TheCheese
[This review was collected as part of a promotion.] I've really been enjoying the recent upgrade to the s26 ultra from my s24 ultra.
It is noticeably quicker and the battery life has also been impressive considering it's the same size.
I am an amateur photographer and heavily use my phone for pictures that I take a little seriously. Out of the box the Galaxy s26 ultra been great to me. All the shots I take feel more refined and detailed. I've uploaded a photo of a super dark and foggy morning and it still captured a ton of great details without even using night sight.
I am also happy with the shape and hold-ability. The s24 was so slippery they must have done it on purpose just to make you want an upgrade more. The camera bump in the back also acts as something to grab on if the phone is sliding.
The galaxy ai has reached an impressive level - photo modifications are easy and natural looking, the noise eraser works great and the ability to add slow-mo to basically anything is a really fun and useful feature.
This feels like the most polished and refined galaxy yet. Worth the upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Maybe I should of waited.
on March 11, 2026
Posted by: GYTR1000
[This review was collected as part of a promotion.] I'll try to keep this short and sweet.
I like the Cobalt purple color choice for the free storage upgrade.
Cameras were always good , yada, yada. But, i chose my original Note for the pen and now my Ultra. I use my pen regularly for work as a self employed home contractor and the S-pen is to small, especially if using a case. A real pain to get out and use
My Ultra looks too much like the others in the Galaxy family. I wish my Ultra was more unique in comparison.
I am looking forward to playing with the new Galaxy AI stuff.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 12, 2026
Hello GYRT1000, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are pleased with the color of your new device, the camera quality if meeting your expectations, and that you are excited about the features of Galaxy AI. We have provided a link to the complete manual to help you explore the features of Galaxy AI and integrate them in to your usage. We have also shared a link to the Samsung Support Team if you have questions about accessories that may better allow access and ease of use with your S Pen or any other questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
None
on March 11, 2026
Posted by: PSII
S26 ultra too expensive and no Bluetooth on stylus pen, instead of moving forward with new technology, it's going backwards. It's a shame
Response from Samsung USBy R&R Team, March 12, 2026
Hi PSII, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know that adjusting to new features of your device, or things that have been redesigned can be frustrating and come with a bit of a learning curve. We have provided a link to an article to help you with the new S Pen capabilities available on your device and integrate them in to your usage. We hve also shared a link to the complete manual and the Samsung Support Team to assist you with the enhanced features of Galaxy AI, privacy display, and horizontal lock, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has amazing features
on March 11, 2026
Posted by: Nateggg
[This review was collected as part of a promotion.] This Galaxy Ai is amazing! I love this phone very much it's great for gaming like call of duty and fortnite!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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