Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(17,924 Reviews)
Open Ratings Snapshot
Rating breakdown 17,924 reviews
5 Stars
15,659
4 Stars
1,796
3 Stars
282
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
105 out of 165
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5 out of 5
5
A Tour de Force for the S Series
on October 6, 2026
Posted by: PinkLuvr
[This review was collected as part of a promotion.] An upgrade from my S22+ to an S26U was such a dramatic change for the better, I'm still getting used to it! The screen is taller, the weight is heavier, and the battery surprisingly robust! I work an 8 hour shift and from morning to noon, the battery went from 100% to 80%. Truly incredible! I chose the S26U for the great screen size, but I was won over with the privacy display. The only note I have is that Samsung needs to bring back the beautiful pink shade last used on the last Note Ultra. The soft pink offered today looks more like a peachy skin color than pink. Please invest in making pink products, they WILL sell!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Camera issues
on October 6, 2026
Posted by: Mandar
[This review was collected as part of a promotion.] Camera catch moisture even if you going near to beach or any water body. It gives you warning and photos are blur
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone yet
on October 6, 2026
Posted by: Shdybby
[This review was collected as part of a promotion.] l chose the Samsung Galaxy S26 ultra. It is the best phone made thus far. The screen animation is amazing, the use of the privacy screen whenever you want to use it is easy and convenient. The clarity of the headset and microphone is a lot clearer than the past androids. ( And I use only androids so I would know). The convenient way of being able to use the S pen whenever you deem necessary is extremely convenient.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love the Camera—Awesome for Movies and Music!
on October 6, 2026
Posted by: Danceidance
[This review was collected as part of a promotion.] I chose the Samsung S26 Ultra, and I love the camera! It’s my favorite part of the phone. It’s also awesome for streaming movies and music, which makes it so enjoyable to use.
There are a few things I don’t always like, though. It sometimes shuts down, and the screen loses the ability to use touch mode, becoming inoperable. That’s a problem, especially when I need to use my phone. Plus, the stylus pops out on occasion.
I’d love to see these issues resolved because the camera and streaming experience are wonderful. Having a more reliable experience would make this phone even better!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
I chose this phone because I thought it great
on October 6, 2026
Posted by: Verydisappointedandsad
[This review was collected as part of a promotion.] I chose to do this review because I believe people should know what they are playing for! This phone is supposed to have top of the line in security, with the knox security system but it's not! I had my phone hacked and couldn't do anything to remove hackers! I couldn't even factory reset this phone because it's gotta built-in platform called UI that keeps all your information. And so every time I factory resetted the phone, the only thing I did was lose my own personal information. The hackers were still there. And I haven't been able to get anybody to help me with this. The hackers are still there. Still all in my phone. And all in my business, and I paid fourteen hundred dollars for this!
Value
2 out of 5
2
Response from Samsung USBy R&R Team, October 6, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how valuable your device is to you, and how important the security of your device is every day. We have provided a link to the Samsung Support Team for your convenience. These experts can help you work towards a resolution for your experience with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nothing left untouched
on October 6, 2026
Posted by: Sseries
[This review was collected as part of a promotion.] I chose my s26 because I have had an s23 ultra for 5 years. The camera,the processing speeds and the stylus! I love them!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
First Device Since the 22 Ultra!
on October 6, 2026
Posted by: KeechyB
[This review was collected as part of a promotion.] I'm really enjoying the 26 Ultra! Don't miss the edge of the 22, having the screen real estate be actually useful and visible makes a huge difference! Better software and features that make using the phone more intuitive are the icing on top! Phone feels snappy and responsive - with a battery that truly lasts all day actually using it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic upgrade with impressive AI features!
on October 5, 2026
Posted by: Madcowcop
[This review was collected as part of a promotion.] I am glad I chose to upgrade to this new phone. The display is incredibly vibrant, and the overall performance feels fast and responsive. I rely heavily on the built-in AI tools to translate text and enhance my photos during my daily routine. The battery life easily gets me through a full day of heavy use without any issues.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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