Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(15,686 Reviews)
Rating breakdown 15,686 reviews
5 Stars
13,713
4 Stars
1,571
3 Stars
241
2 Stars
64
1 Star
97
66%of customers recommend this product.
(
100 out of
152)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
Excited about the new Galaxy S26 Ultra
on March 9, 2026
Posted by: Boyzotraveler19
[This review was collected as part of a promotion.] I'm really impressed with how Samsung continues to innovate. The integration of #Galaxy AI has completely changed the way I use my phone for work and daily tasks, especially with real-time translations and smart photo editing. I primarily use my Samsung devices for high photos and streaming movies, and the display quality is always unmatched. It makes everything from assignments to entertainment much more efficient and enjoyable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra Review
on March 9, 2026
Posted by: Nicholase321
[This review was collected as part of a promotion.] I really like the built in privacy displace feature on this phone. It works great. The display is more crisp than my S25 Ultra is. And the Galaxy AI features are handy too. Pressing the home button and circling the image I want to search and has accurate results. I also have the Tab S11 Ultra and very pleased with it. Battery life is better than the S9 ultra. And AI features are nice
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love the new phone! But...
on March 9, 2026
Posted by: GreenMan
[This review was collected as part of a promotion.] I really do love the new phone. Great color and looks like premium quality. Also happy to upgrade for the longer support options. Really really loved my s23 ultra, but soon it will be out of support, sadly.
Some cons: possibly poor screen contrast, same battery, lack of s pen bluetooth, higher prices. Not really much improved over the s23 ultra other than galaxy ai features (not my favorite thing honestly).
Really wish Samsung would start taking some more design risks other thank foldables. Foldables are just too fragile and expensive.
(awesome photo courtesy of the og goat Galaxy S23 Ultra :) ye will be greatly missed)
Some cons: possibly poor screen contrast, same battery, lack of s pen bluetooth, higher prices. Not really much improved over the s23 ultra other than galaxy ai features (not my favorite thing honestly).
Really wish Samsung would start taking some more design risks other thank foldables. Foldables are just too fragile and expensive.
(awesome photo courtesy of the og goat Galaxy S23 Ultra :) ye will be greatly missed)
Value
3
Response from Samsung USBy R&R Team, March 10, 2026
Hey GreenMan, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know upgrading to a new device can come with a bit of a learning curve, especially with the changes that have been made with Galaxy AI and additional accessories. We have provided links to articles to help you with the redesigned S Pen features that will offer many options for quick usage. We have also shared a link to an article to help you capture the best possible photos and videos with your device. Lastly, we have provided a link to the Samsung Support Team to assist you if you continue to experience frustrations, or have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
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Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
2026 phone of the year
on March 9, 2026
Posted by: Greendog
[This review was collected as part of a promotion.] This phone is just pure fun. The colors are all classy and fun. The new features are crazy. Privacy screen is crazy cool and the new galaxy AI features are all top notch and smoke all other competitors
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on March 9, 2026
Posted by: Larbi77
[This review was collected as part of a promotion.] This is my first time using a galaxy Ai phone and I'm blown away, amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing.
on March 9, 2026
Posted by: Brownie
[This review was collected as part of a promotion.] Im an "old head" like my son calls me. Not tech savvy like he is. Having this Galaxy AI is so user friendly and helpful. I be using it at work all the time its like my personal assistant
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features, beautiful phone
on March 9, 2026
Posted by: LadyGamer61
[This review was collected as part of a promotion.] The AI features are fantastic. Set up was very easy, the finish and color of thr phone is gorgeous. The cameras are excellent. Its light and elegant looking.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Solid phone.
on March 9, 2026
Posted by: Unifort
[This review was collected as part of a promotion.] The phone itself is pretty cool I like the rounder edges the camera improvements are good. the screen is weird though. the Galaxy AI is always been nice.
Value
3
Response from Samsung USBy R&R Team, March 10, 2026
Hi Unifort, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear that you are overall happy with the usage and design of your new device. We have provided a link to the complete manual for your device to help you adjust the display settings to best align to your preferences, including the newly added privacy display. We have also shared a link to the Samsung Support Team to assist you if you believe your device is not functioning as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Product Manuals
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Written by a customer while visiting Samsung US