Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(11,406 Reviews)
Rating breakdown 11,406 reviews
5 Stars
10,005
4 Stars
1,132
3 Stars
165
2 Stars
41
1 Star
63
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
4
The Cost of being the Best
on May 9, 2026
Posted by: NUFFCED
[This review was collected as part of a promotion.] A smartphone today is effectively a pocket computer—a compact device that has become an essential utility for daily use. What distinguishes a device in the Ultra category is its ability to deliver high-end performance without compromise. The Samsung Galaxy S26 Ultra sets a high benchmark within the current smartphone landscape. While opinions vary on what constitutes a genuine feature vs a novelty, this ongoing debate helps define the broader discourse surrounding the device. While not every function may be utilized in every situation, the principle of "better to have and need it, than need and not have it" remains relevant. Few phones match the S26 Ultra’s unique position. The list of phones that allow you to both take notes accurately and easily as well as be able to leveradge a full desktop experience is very small. While the product is undoubtedly impressive, it operates within a highly competitive market where other manufacturers are advancing rapidly—particularly in areas such as battery performance, driven by innovations in next-generation silicon and carbon-based technologies. Samsung maintains its edge in the premium smartphone segment through its Ultra series, leveraging cutting-edge advancements in display technology. Its privacy display feature is an innovation unmatched. Regarding Galaxy AI features, it straddles the line between feature and gimmick. So long as you remain in the driver's seat, it can occasionally prove its worth.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 26 Ultra
on May 11, 2026
Posted by: Ndacity
[This review was collected as part of a promotion.] This New Galaxy 26 Ultra is fire . I loved my Galaxy 25 Edge but this New Galaxy 26 is crazy good. The camera is out this world literally. Thanks Galaxy AI..
Value
5
Response from Samsung USBy R&R Team, May 12, 2026
Hey there Ndacity, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are loving your new device, and that it feels so superior to devices you've had in the past. We have provided links to resources to help you fully explore your new device including the Privacy Display, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Productivity Powerhouse
on May 12, 2026
Posted by: Samsfans
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is the definition of "polished to a mirror finish." While the design hasn't undergone a radical transformation, the refinements make a surprising difference in daily use. It's a bit thinner and lighter than its predecessors, and the move back to a slightly more rounded aluminum frame makes it significantly more comfortable to hold during long sessions.
The real star of the show this year is the integrated Galaxy AI. It feels less like a collection of party tricks and more like a cohesive operating system upgrade. Features like Now Nudge—which proactively suggests actions based on your screen context—and the new Privacy Display mode (which uses AI to narrow viewing angles when you're in public) are genuinely practical.
Value
5
Response from Samsung USBy R&R Team, May 12, 2026
Hello Samsfans, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are so pleased with the enhanced capabilities and features of your device. Please, don't hesitate to reach out to us again in the future any time you have questions about your device, or want to provide additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great camera feature
on May 21, 2026
Posted by: Stef3279
[This review was collected as part of a promotion.] I like to use for Gaming and shopping. Also for camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love the new phone! But...
on May 21, 2026
Posted by: GreenMan
[This review was collected as part of a promotion.] I really do love the new phone. Great color and looks like premium quality. Also happy to upgrade for the longer support options. Really really loved my s23 ultra, but soon it will be out of support, sadly.
Some cons: possibly poor screen contrast, same battery, lack of s pen bluetooth, higher prices. Not really much improved over the s23 ultra other than galaxy ai features (not my favorite thing honestly).
Really wish Samsung would start taking some more design risks other thank foldables. Foldables are just too fragile and expensive.
(awesome photo courtesy of the og goat Galaxy S23 Ultra :) ye will be greatly missed)
Some cons: possibly poor screen contrast, same battery, lack of s pen bluetooth, higher prices. Not really much improved over the s23 ultra other than galaxy ai features (not my favorite thing honestly).
Really wish Samsung would start taking some more design risks other thank foldables. Foldables are just too fragile and expensive.
(awesome photo courtesy of the og goat Galaxy S23 Ultra :) ye will be greatly missed)
Value
3
Response from Samsung USBy R&R Team, May 21, 2026
Hey GreenMan, thank you for sharing you thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are enjoying your new phone, that the appearance, and feel have been positive for you. We know the new Privacy Display can appear different than previous generations of displays, and we have provided a link to the complete manual to help you with the different display setting options. We have also provided a link to an article to help you with the redesigned S Pen features available for use on your device. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
3
No, big inprovements.
on May 21, 2026
Posted by: Rtshchand
[This review was collected as part of a promotion.] I loved my Galaxy S23 Ultra, when fully charged it lasted more then a day and half without recharging. Camera and other features were excellant. One day it fell and cracked the screen. So i got S26Ultra.
Regarding Galaxy S26Ultra, its not much of an upgrade from S23Ultra, except it comes with Chalk full of AI features. The battery when fully charged doesn't even last a whole day with regular usuage.
Regarding Galaxy S26Ultra, its not much of an upgrade from S23Ultra, except it comes with Chalk full of AI features. The battery when fully charged doesn't even last a whole day with regular usuage.
Value
3
Response from Samsung USBy R&R Team, May 21, 2026
Hi Rtshchand, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know upgrading to a new device can come with a bit of a learning curve, and how important the prolonged battery life of your device is to you every day. The battery of your device is designed to maximize after a short period of usage and adjustment to your consumption habits. If this is not your experience, we have provided links to a few guides to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues, or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Solid phone, 1/2 baked ecosys a frequent traveler
on May 23, 2026
Posted by: USMC4EVER
[This review was collected as part of a promotion.] I've been putting the Galaxy S26 Ultra through its paces, and the short version is this: the device itself is excellent, but the implementation of everything *around* it feels unfinished.
**What I love**
The screen privacy features are genuinely outstanding. As someone who travels weekly, privacy isn't a nice-to-have for me — it's a must. Working in close quarters on planes and in airports, being able to keep my screen shielded from wandering eyes has been a standout feature, and Samsung nailed it here. This alone makes the device hard to put down.
Battery life is solid too. It comfortably keeps up with long travel days and heavy use without leaving me hunting for an outlet, which is exactly what I need when I'm constantly on the move.
Overall the hardware feels reliable and well-built. Day to day, it just *works*.
**Samsung AI**
Galaxy AI suite is a genuine value-add, especially for travel. Live translation has been handy for navigating unfamiliar places, and the writing and productivity tools fit naturally into a busy work routine. The features feel thoughtfully integrated rather than tacked on, and they're the kind of thing that quietly makes day-to-day tasks easier. It's one of the areas where Samsung clearly put in the work.
Where it falls short
My biggest gripe is the lack of magnets for wireless charging. Compatibility with the wide range of magnetic wireless accessories already on the market is sorely missing, and it's a frustrating omission.
Where it falls short
My biggest gripe is the lack of magnets for wireless charging. Compatibility with the wide range of magnetic wireless accessories already on the market is sorely missing, and it's a frustrating omission.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good but not great
on March 10, 2026
Posted by: GULLY11
[This review was collected as part of a promotion.] Upgraded from s23u. Good AI features.
Design is almost same. Good upgrade but not a great phone.
Design is almost same. Good upgrade but not a great phone.
Value
4
Written by a customer while visiting Samsung US