Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(14,212 Reviews)
Rating breakdown 14,212 reviews
5 Stars
12,413
4 Stars
1,432
3 Stars
223
2 Stars
58
1 Star
86
65%of customers recommend this product.
(
96 out of
147)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
New S26 Ultra in Cobalt Violet
on March 7, 2026
Posted by: Kjrivers77
[This review was collected as part of a promotion.] Loving my new S26 Ultra. Love the curved edges and it runs so smooth and with the new Galaxy AI I can do so many new things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Device For Professional working experiance
on March 7, 2026
Posted by: Singh22
[This review was collected as part of a promotion.] Very useful updated Features. "Galaxy AI" is next level performance in apps, specially Camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on March 7, 2026
Posted by: Elmudo911
[This review was collected as part of a promotion.] Great product jajnajjsjsjsjhshshshshshshshshshshhshhhhshshshs
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New screen is great!
on March 7, 2026
Posted by: ChaneGo
[This review was collected as part of a promotion.] The screen is very nice, bright and clear. I could notice a difference immediately in the screen quality. I am upgrading from a s twenty four ultra so that could be the difference but I don't know. Barry, happy with it and the perplexity a.i. is very helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The new color is beautiful and the camera is excel
on March 7, 2026
Posted by: Eyooou
[This review was collected as part of a promotion.] Excellent, but the screen is dull, the size has changed little, but overall it is excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The product did not hold a charge/defective
on March 7, 2026
Posted by: Unhappy
[This review was collected as part of a promotion.] Worst experience with Samsung! I always have had a positive experience, except on this purchase. The phone lasted me less than 24hrs. I charged it overnight and it only charged to 70 percent, in less than 2 hrs the battery was down to 20 percent. The whole time the phone is overheating, hot to the touch. I called to get the issue resolved, worst options given to solve issue/ nothing was resolved. Returned item. The phone is so expensive, not worth the headache.
Value
1
Response from Samsung USBy R&R Team, March 9, 2026
Hello there, thank you for taking time out of your day to share your experience of your new Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when your device is not meeting your expectations. The battery is designed to learn your consumption habits after a short period of time and maximize automatically and may seem to not last initally as this process unfolds. We have provided links to articles to help you maximize the battery life of your device manually. We have also provided a link to a troubleshooting guide we have available to keep the optimal temperature of your device. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful and Perfect Phone
on March 7, 2026
Posted by: IbbySam
[This review was collected as part of a promotion.] I've been a samsung phone user for a few years starting from S21 and I've been loved the One UI and how amazing the specs were for the price and year. I have never been let down with camera, battery display quality ,and speed. After upgrading to S23 ultra I felt so pleased but then S26 ultra came out and I knew I had to upgrade. SO glad I did because of the amazing privacy display feature which helps so much in public while I view things on my phone that I wouldn't want others to see. Secondly, the new SnapDragon 8 elite Gen 5 chip which is insanely faster than my previous models and deals with all my apps open while working and gaming, never had to worry about my device slowing down. Thirdly, the camera, I mean come on its always been amazing so I can never complain about it. Especially the Galaxy AI which has improved a lot from the previous models and has many new features. No other phone can match the galaxy ai erase that the Samsung s26 ultra uses. Overall, love the phone 9.5/10, the .5 that I'd want is a little bigger battery size since last year models was also 5000mAh, not super big deal since 5000k mAh is great but would be nice to see it in future models since that would make it a 10/10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone
on March 7, 2026
Posted by: Samsung7Love
[This review was collected as part of a promotion.] I'm so happy to have received my new phone. It performs amazingly well, the camera is incredible, and best of all, the new privacy display is fantastic. I love everything about it. I love the new generation; Galaxy AI is a reality
Value
5
Written by a customer while visiting Samsung US