Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(14,041 Reviews)
Open Ratings Snapshot
Rating breakdown 14,041 reviews
5 Stars
12,260
4 Stars
1,417
3 Stars
220
2 Stars
58
1 Star
86
65%of customers recommend this product. 
(
96 out of 147
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5 out of 5
5
Samsung Galaxy S26 ultra
on March 9, 2026
Posted by: Ilegend
[This review was collected as part of a promotion.] I love new privacy screen even tho you lose some brightness but is not a big deal also I love the new ai for the photo
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 9, 2026
Hello there llegend, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you are enjoying the new privacy screen settings available on your device, and that you are enjoying using the new features of Galaxy AI that allow you to edit your photos and videos. We have shared a link to the Samsung Support Team to assist you if any questions arise during your usage of your phone. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Cool new feature
on March 9, 2026
Posted by: Cammandophil
[This review was collected as part of a promotion.] Samsung s26 ultra is pretty much a copy and paste of last year's s25 ultra just with an improved chip, improved Galaxy AI, and the addition of the privacy screen. It's still a great phone but some more new features exclusive to the s26 would of been nice along with a design change. Also, some software bugs are noticable upon setting up the phone such as Bluetooth/wifi issues that do seem to clear up after restarting the phone and some minor software glitches here and there. All in all it is still a great phone.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, March 9, 2026
Hi there Cammandophil, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are happy to hear that you are overall pleased with the enhanced features of your device. We have provided links to a few troubleshooting guides to help you with the WiFi and Bluetooth connections of your device. We have also provided a link to the Samsung Support Team for your convenience to assist you with the occasional glitches you mention experiencing with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product so far.
on March 9, 2026
Posted by: Chris129
[This review was collected as part of a promotion.] I just received the phone and so far it is a great phone. It has great new features and transitions from screen to screen very nice. It also has great galaxy ai.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 9, 2026
Hi there Chris129, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear how much you are enjoying your inital impression and usage of your device. We have provided a link to the compelte manual to help you maximize your experience and align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is way lighter than 25 ultra
on March 9, 2026
Posted by: Indio101
[This review was collected as part of a promotion.] I've had the complete note series and this phone is strait fire!!! The AI and all these new features are dope bringing photos back to life and editing is way easier. I got to a lot of car shows and bike shows so I can't wait to put this galaxy S26 ultra to use!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 9, 2026
Hello Indio101, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how much you are amazed by the enhanced features and capabilities of your device, and that you are noticing the difference in the feel from your previous device. We have provided links to resources to help you maximize your experience, align the settings to your preferences, and answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy 26 ultra review
on March 9, 2026
Posted by: Izzy2000
[This review was collected as part of a promotion.] My first thoughts on this phone had me thinking it was like last year s25 phone. As I continue to use the phone I see that the upgrades with the system and Galaxy AI had me thinking differently. I like all the new features that are included in this year phone. I'm a gamer (but not heavy) and the upgrades made my experiences even better. I started adventuring more in the camera setup and how better the pictures are. Overall I'm very happy with this product and will continue to purchase more in the future.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 9, 2026
Hey Izzy2000, we are grateful for your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear that you are so pleased with the enhanced processing power for your gaming, and that you are finding the enhanced features of Galaxy AI useful for your needs every day. We have shared a link to the Samsung Support Team for your convenience if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is a great upgrade
on March 9, 2026
Posted by: Barnettj35
[This review was collected as part of a promotion.] Upgraded to the s26 ultra from the s24 ultra and it is a HUGE upgrade. The display is so clear and crisp, way better battery life, and the camera is absolutely incredible!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 9, 2026
Hi there Barnettj35, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are so pleased with the prolonged battery life, enhanced processing power, and camera quality of your device. We have provided links to the complete manual and Samsung Support Team to help you fully discover the new features available on your device including the new privacy display, and answer any questions you may have as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best s phone yet
on March 9, 2026
Posted by: Bears2394
[This review was collected as part of a promotion.] The Galaxy S26 Ultra delivers excellent performance, a stunning display, and one of the best camera systems on any smartphone I'veever owned. Not only that but the lightweight design is really noticeable its great. And the galaxy AI is something else. Editing pictures is so easy and accurate. If you want the best Samsung has to offer, the S26 Ultra is an outstanding choice.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 9, 2026
Hi there Bears2394, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are finding the upgraded features and capabilities to be so noticable and valuable for your usage. Please, don't hesitate to reach out to us again in the future any time you have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy 26 ultra review
on March 9, 2026
Posted by: Izzy2000
[This review was collected as part of a promotion.] My first thoughts on this phone had me thinking it was like last year s25 phone. As I continue to use the phone I see that the upgrades with the system and Galaxy AI had me thinking differently. I like all the new features that are included in this year phone. I'm a gamer (but not heavy) and the upgrades made my experiences even better. I started adventuring more in the camera setup and how better the pictures are. Overall I'm very happy with this product and will continue to purchase more in the future.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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