Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(6,723 Reviews)
Rating breakdown 6,723 reviews
5 Stars
5,899
4 Stars
656
3 Stars
101
2 Stars
26
1 Star
41
69%of customers recommend this product.
(
55 out of
80)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
Small upgrades for a big win!
on March 15, 2026
Posted by: adamk5
[This review was collected as part of a promotion.] Long lasting battery, great screen, and amazing camera!
This phone highlights what Samsung does best, small incremental upgrades that add up over time. The wider apertures on this phone make a big difference in overall photography. This phone is very capable in low-light and the video recording is a massive step up from its predecessors. The display is great, typical of Samsung. The anti-reflective coating and high peak brightness make it a breeze to use the phone in bright environments. With no battery saving settings it will last the whole day or more with lots of screen-on time and background media playing. The Galaxy AI features are nice but could use minor improvements. I expect Samsung will continue to iterate on useful AI features on their phones and continue to allow users to easily control their privacy with AI. I'm looking forward to keeping this phone for a few years, and great work Samsung!
This phone highlights what Samsung does best, small incremental upgrades that add up over time. The wider apertures on this phone make a big difference in overall photography. This phone is very capable in low-light and the video recording is a massive step up from its predecessors. The display is great, typical of Samsung. The anti-reflective coating and high peak brightness make it a breeze to use the phone in bright environments. With no battery saving settings it will last the whole day or more with lots of screen-on time and background media playing. The Galaxy AI features are nice but could use minor improvements. I expect Samsung will continue to iterate on useful AI features on their phones and continue to allow users to easily control their privacy with AI. I'm looking forward to keeping this phone for a few years, and great work Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
No, big inprovements.
on March 15, 2026
Posted by: Rtshchand
[This review was collected as part of a promotion.] I loved my Galaxy S23 Ultra, when fully charged it lasted more then a day and half without recharging. Camera and other features were excellant. One day it fell and cracked the screen. So i got S26Ultra.
Regarding Galaxy S26Ultra, its not much of an upgrade from S23Ultra, except it comes with Chalk full of AI features. The battery when fully charged doesn't even last a whole day with regular usuage.
Regarding Galaxy S26Ultra, its not much of an upgrade from S23Ultra, except it comes with Chalk full of AI features. The battery when fully charged doesn't even last a whole day with regular usuage.
Value
3
Response from Samsung USBy R&R Team, March 16, 2026
Hey Rtshchand, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We know how important your device is to you for a range of daily tasks, and that the lasting battery life is invaluable to your enjoyment. Your new device is designed to adjust to your consumption habits and maximize the battery automatically. If this is not your experience we have provided links to a few articles to help you maximize the battery life of your device. We have also provided a link to the complete manual for your device to help you discover new and enhanced features available on your device and integrate them in to your usage. We have lastly, provided a link to the Samsung Support Team to assist you if this experience continues with the battery life of your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Just love it
on March 16, 2026
Posted by: Kid2125
[This review was collected as part of a promotion.] I've had this phone a few days now, and all I can say is it's Awesome...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is mind blowing!
on March 16, 2026
Posted by: Neyyy04
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is an absolute powerhouse that finally makes mobile AI feel like a helpful assistant rather than a collection of gimmicks. The new Galaxy AI "Agentic" features are the standout, especially the predictive "Now Nudge" and a revamped Bixby that can handle complex, multi-step tasks across different apps just by asking. Beyond the smarts, the hardware is top-tier; the world’s first built-in Privacy Display is a total game-changer for keeping prying eyes off your screen in public, and the wider f/1.4 aperture on the 200MP camera makes low-light photos look incredibly professional. It’s slimmer, lighter, and faster than ever, making it easily the most refined and "intuitive" phone Samsung has ever released.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Premium Upgrade
on March 16, 2026
Posted by: Rlong76
[This review was collected as part of a promotion.] Coming from a S23 Ultra, this is quite an upgrade. Speed, power, screen quality , audio quality. All huge leaps in technology.
Wasn't sure how I would use the new AI system , but I realized I I love the Galaxy AI. I find myself learning something new that I can do everyday.
Samsung has done an amazing job with the s26 series of phones, particularly this Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The best phone Samsung offers right now
on March 16, 2026
Posted by: hus3695
[This review was collected as part of a promotion.] In my assessment, the S26 Ultra currently represents Samsung's premier smartphone offering. My experience with Samsung's flagship devices spans consistently since the Note 8. While I have periodically explored alternative mobile ecosystems, I have consistently returned to Samsung, primarily due to the superior software experience provided by their Ultra and Note series. The S Pen remains an indispensable tool for my workflow, otherwise, I might have considered a foldable device. One UI, particularly its integration with Samsung Notes, the Reminder App, and the Edge Panel, aligns optimally with my operational needs.
However, I do note the absence of certain functionalities previously available in Samsung Messages, specifically the ability to categorize and archive messages, which significantly streamlined message retrieval. This feature is notably absent in Google Messages. Furthermore, while the Samsung keyboard's "Writing Style" AI functionality surpasses that of Gboard, the overall user experience of the Samsung keyboard is less favorable. I have recently transitioned to Samsung Internet from Chrome Browser, finding the AI summary feature particularly beneficial for quickly extracting key information from articles. As a dedicated user of the Ultra series, I anticipate actively participating in upcoming beta programs and One UI launches. Overall, my experience with this device has been highly positive.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features
on March 16, 2026
Posted by: Lovelydog
[This review was collected as part of a promotion.] I mostly use the phone for work and daily life. It has been amazing, its able to handle perfectly all the files i have to use at work with no problem. In my other devices I have not used the Galaxy AI but I just started and it has been fabulous. It makes my daily use way easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade from s23utra to s26ultra
on March 17, 2026
Posted by: Rickab57
[This review was collected as part of a promotion.] Loving the new features. Galaxy AI is working great. Horizon feature on the camera is out of this world. Gives me lots to play with now that I am retired.
Value
5
Written by a customer while visiting Samsung US