Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(15,689 Reviews)
Rating breakdown 15,689 reviews
5 Stars
13,716
4 Stars
1,571
3 Stars
241
2 Stars
64
1 Star
97
66%of customers recommend this product.
(
100 out of
152)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
3
Mostly happy
on August 10, 2026
Posted by: Evee13
[This review was collected as part of a promotion.] I upgraded my phone from the Galaxy s22 Ultra because that phone kept having an issue where it would be connected to a mobile network, but I would not receive calls nor could I make them, because I "was not registered on any network". I thought the new s26 would surely not have this issur, but it does. Its unbelievable that a brand new phone is unable to make calls randomly. However, the camera is absolutely amazing, and in every other way it performs very well.
Value
3
Response from Samsung USBy R&R Team, August 11, 2026
Hi Evee13, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear that you are happy with some of the features of your device, and we would love to help you with the connection to your carrier. We have provided links to resources to help you with this matter at you convenience. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra is worth the money.
on August 10, 2026
Posted by: SamsungFanboy
[This review was collected as part of a promotion.] Let me start by saying this: I chose this phone due to it's high praise and the new Smart Display feature which already is a good reason to buy this product.
Out of the box this product looks premium with materials that feel good in the hand. The choices for color are all pleasant and I much enjoy the rounded edges of the phone.
I've watched the AI capabilities continue to grow with each implementation to the S series and this phone is proof of that.
The camera's are high quality and can even be used in professional settings, I always can take a picture or video on the go without having to worry about missing any finer details.
As my new daily driver this has become my favorite phone and I continue to look forward Samsung's new products and innovations that come with it.
Out of the box this product looks premium with materials that feel good in the hand. The choices for color are all pleasant and I much enjoy the rounded edges of the phone.
I've watched the AI capabilities continue to grow with each implementation to the S series and this phone is proof of that.
The camera's are high quality and can even be used in professional settings, I always can take a picture or video on the go without having to worry about missing any finer details.
As my new daily driver this has become my favorite phone and I continue to look forward Samsung's new products and innovations that come with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hey Galaxy s26 Ultra delivers everything I was loo
on August 10, 2026
Posted by: Atorres
[This review was collected as part of a promotion.] I chose the Samsung Galaxy s26 Ultra because I wanted a phone that can handle everything from work to photography and entertainment. The displays incredibly bright and sharp, photos and everyday tasks look fantastic. Performance is fast and smooth even one multitasking between several apps. I also appreciate the premium design and the fact that it still has an S Pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the Galaxy S 26 Ultra
on August 10, 2026
Posted by: LoveMyGalaxy
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra because it's an absolute powerhouse that refines the premium flagship experience. Its new ergonomic design abandons sharp corners for a slim, rounded shape that is incredibly comfortable to hold. The Snapdragon 8 Elite Gen 5 processor handles heavy gaming and multitasking flawlessly, while the wider camera aperture delivers stunningly crisp low-light photos. Power users will love the innovative built-in privacy display that keeps sensitive data safe from onlookers. With upgraded 60W charging and a glare-resistant screen, it stands out as the ultimate, highly capable device for productivity and media consumption.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love it!
on August 10, 2026
Posted by: SlumsLady
[This review was collected as part of a promotion.] I chose this specific phone because of the included pen, I am a homeschool mom, and it makes it so easy to write! I absolutely love it, the color it gorgeous!(purple) and my favorite feature is the privacy display! Makes it difficult for my kids to try and see the answers to their schoolwork! By far the best phone ive ever had!(and ive owned a lot of samsung phones!) I love how everything cam be customized to how I want it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung will always get my business🥰
on August 10, 2026
Posted by: KimluvzSamsung
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra, and I couldn't be happier with my decision! This phone is absolutely great, reliable, fast, and stylish. It looks amazing, feels premium, and performs even better. Everything runs smoothly, whether I'm taking pictures, using my apps, browsing, watching movies, playing games or multitasking.
I've been with Samsung for 20+ years, and that says a lot about how much I trust the brand. In all these years, I've never thought about switching to another phone. Samsung continues to deliver the quality, performance, and reliability I expect, and the S26 Ultra is another example of why I stay loyal.
The S26 Ultra is powerful, dependable, and
good-looking-exactly what I want in a phone. If you're looking for a phone that combines speed, style, reliability, and performance, I highly recommend the S26 Ultra. Samsung has definitely earned my loyalty, and I'm not going anywhere!
I've been with Samsung for 20+ years, and that says a lot about how much I trust the brand. In all these years, I've never thought about switching to another phone. Samsung continues to deliver the quality, performance, and reliability I expect, and the S26 Ultra is another example of why I stay loyal.
The S26 Ultra is powerful, dependable, and
good-looking-exactly what I want in a phone. If you're looking for a phone that combines speed, style, reliability, and performance, I highly recommend the S26 Ultra. Samsung has definitely earned my loyalty, and I'm not going anywhere!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s 26 ultra!
on August 10, 2026
Posted by: JLOVE1
[This review was collected as part of a promotion.] I chose the S26 ultra for the screen size and for the c9mfort of the S pen it really helps me when I am studying my Bible and taking notes!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome flagship phone
on August 10, 2026
Posted by: Fettbo
[This review was collected as part of a promotion.] I chose to upgrade my S21 ultra for the S26 Ultra. I am glad I did this phone is packed with alot of features that I am discovering every day. The included S pen is a wonder still getting used to having it. I chose to get the 512 gb model this adds alot more storage than the 256 I had with the S21 Ultra. The phone starts up lighting fast and the transitions from 1 screen to another or opening an app or whatever I am doing this phone performs flawlessly. I can't wait to try out all the features this phone has to offer. Samsung really outdid themselves with this phone.
Value
5
Written by a customer while visiting Samsung US