Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(12,485 Reviews)
Open Ratings Snapshot
Rating breakdown 12,485 reviews
5 Stars
10,925
4 Stars
1,249
3 Stars
185
2 Stars
50
1 Star
76
65%of customers recommend this product. 
(
82 out of 126
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5 out of 5
5
This phone is awesome
on June 24, 2026
Posted by: Felicia
[This review was collected as part of a promotion.] I got this phone for an update from the note 10 plus. I love it so much. There is much more stuff I can with it then my old phone. Like blood pressure. Everything i can do with it I'm just amazed!!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 25, 2026
Hey Felicia, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are pleased with the upgrade to your new device, and that all of the features and capabilities are so helpful to your for a range of daily tasks. We have provided links to resources to help you fully explore your device, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Still learning, but much faster
on June 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Fantastically fast! GALAXY AI is the bomb!
I love my new phone, waiting for the protective cover.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 26, 2026
Hey Drsmith452, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that this device has made such an amazing inital impression on you, and that Galaxy AI has been such a value. We have provided a link to the complete manual for your device to help you with additional features like the Privacy Display, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best Samsung Galaxy flagship phone yet!
on June 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galaxy AI features, far from being a buzzword or a cute addon, were useful context-sensitive features that surfaced information about my day, what was coming up, and helpful hints that I didn't even know I needed. Very seamless and info-packed for me.
The speed and performance were fast and buttery smooth--even beyond the fact that I upgraded from an Galaxy S21 Ultra (about a 4.5 year old phone).
The camera, and the Galaxy AI features that enhance photos, or make them look professional are ridiculously powerful.
I've been a Samsung customer since the Galaxy S6: with their always leading the mobile phone game, my loyalty is not misplaced. They beat out the competition at most every turn.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 26, 2026
Hey there Saintsfanatik, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are finding this device so amazing during your usage, and that it has been seamless and reliable for your usage. We would love to hear from you again in the future if you have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 25, 2026
Posted by: Jascious84
[This review was collected as part of a promotion.] Great phone the galaxy AI is incredible would recommend to everyone
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 26, 2026
Hey Jascious84, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are enjoying the usage of your device, and that Galaxy AI has been such a highlight to your experience. We have provided a link to the full manual to help you with additional features like the Privacy Display and horizontal lock. We have also provided a link to the Samsung Support Team for your convenience. These experts can assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy, As good as it's ever been
on June 26, 2026
Posted by: AP3212
[This review was collected as part of a promotion.] I've been a long time Galaxy user and they never fail to impress. The new Galaxt AI features streamline processes and being able to search images or translate text just by circling it is a total life saver.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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