Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(12,485 Reviews)
Rating breakdown 12,485 reviews
5 Stars
10,925
4 Stars
1,249
3 Stars
185
2 Stars
50
1 Star
76
65%of customers recommend this product.
(
82 out of
126)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
Perfect everywhere around
on June 22, 2026
Posted by: Gaugewashere
[This review was collected as part of a promotion.] So the Galaxy AI in this phone is off the charts not only that like you can basically tell your phone what to do and it will do it for you I love that but just the screen is immaculate in the graphics and not only that how fast it is it has not slowed down on me also being able to go inside the beta programs as well is a kicker for me too thanks Samsung for making great phones
Value
5
Response from Samsung USBy R&R Team, June 23, 2026
Hey Gaugewashere, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are having such an amazing experience with your device, and that you are finding it a powerhouse of speed and productivity for your needs. We have provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Product has great features AI features are unbelie
on June 22, 2026
Posted by: Cooper
[This review was collected as part of a promotion.] This phone is savvy for anybody even young kids. The gaming on this phone is awesome the picture is quality picture I love it I would never trade a Samsung Galaxy in ever,
Value
5
Response from Samsung USBy R&R Team, June 23, 2026
Hi Cooper, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how pleased you are with your new device, adn that it has been so easy to use for your gaming and capturing amazing photos and videos. We have shared a link to the Samsung Support Team to assist you further if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The BEST phone ever!!
on June 22, 2026
Posted by: Christylea
[This review was collected as part of a promotion.] Upgraded from my old S22 Ultra and the speed difference is insanely The camera is so good as always, and the faster charging is a huge quality-of-life upgrade. I also really appreciate how much thinner and lighter it feels in my hand. I love it!!!
Value
5
Response from Samsung USBy R&R Team, June 23, 2026
Hi there Christylea, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are loving the enhanced speed and camera of your device, and that this feels like it enhances you quality of life. We have provided a link to the complete manual to help you fully explore the capabilities of Galaxy AI and the new Privacy Display of your device. We have also shared a link to the Samsung Support Team for your convenience. These experts can assist you if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The best phone
on June 22, 2026
Posted by: C4PZGWAPZ
[This review was collected as part of a promotion.] The best mobile phone of the year! With it's comfortable rounded-end corners and the built-in privacy display and it's Snapdragon Elite Gen 5 processor, nothing you can ask for!
Value
5
Response from Samsung USBy R&R Team, June 23, 2026
Hello there C4PZGWAPZ, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are loving your new device, and finding it the device of the year that feels comfortable in your hand, the Privacy Display being such a standout feature, and that it is a processing powerhouse. Please, reach out to us again in the future any time you have questions or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
S 26 ultra
on June 23, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I love my new Samsung Galaxy s26 Ultra I especially love the features and the way it is so versatile and smooth and Galaxy AI is amazing it keeps me on track and in the now and up to date on everything I love the new operating system that it's compiled with and all in all I'd say it's great if you want to get a phone that's going to work for you you want to get a phone that's going to work for everything it's 26 Ultra is the way to go
Value
5
Response from Samsung USBy R&R Team, June 24, 2026
Hey Lovemys26, thank you for your feedback on your Samsung Galaxy S26 Ultra. We love hearing how amazed you have been with the enhanced capabilities and new features available on your device, and that Galaxy AI has been so helpful in keeping organized and on-task during the day. We hope you'll reach out to us again in the future if you have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best I've ever had
on June 23, 2026
Posted by: Dogememerulesyes
[This review was collected as part of a promotion.] I recently got this phone and it is one of the best decisions I have made so far. I took it to the beach and dropped it in sand and water with no issues, the screen refresh rate being 120 makes this device feel like it's pure quality. All of the games I've played that used to slow down my prior phones don't have that issue on this one. I will say the galaxy ai does take a hot minute to get used to but once you do it truly helps with everything you do. I've used it for the circle to search and while it isn't that useful to me, there is a live translation feature that works really well aside for names. I've also made short paragraphs with assistance from the Ai too. The only tedious thing with this phone is how long it takes to get it perfect for you. Other than that it's the best phone I've ever had.
Value
5
Response from Samsung USBy R&R Team, June 24, 2026
Hi there Dogememerulesyes, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding your device to be one of the best you've ever had, and that it's been so enjoyable during your gaming, and that you have been able to successfully integrate Galaxy AI in to your usage. We have provided a link to the Samsung Support Team to assist you further if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on June 24, 2026
Posted by: Jason1979
[This review was collected as part of a promotion.] I love everything about the phone features the quality and especially the AI
Value
5
Response from Samsung USBy R&R Team, June 25, 2026
Hi Jason1979, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you love your new device, and that Galaxy AI has been such an amazing addition to your experience. We have provided a link to the Samsung Support Team for your convenience. This team of experts can help you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade from my S21 Ultra
on June 24, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I thought long and hard about making the switch to the S26 Ultra. After much deliberation, I decided to pull the plug and trade up. I got everything I expected from an upgrade and more. I recently had some grandkids visit and I really enjoyed the AI feature in the Gallery. I made several different 'media' renditions of the photos I took of each of them.
I've been using Samsung Health for several years. Using that feature on the S26 Ultra seems a little different. I may have imagined that there are more features. Paired with my Watch 5 Pro upgrade to the Watch Ultra made some differences in what I can do.
Never disappointed in my decision(s) to stick with Samsung.
Value
5
Response from Samsung USBy R&R Team, June 25, 2026
Hey RayWoo, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are happy with the upgraded features and capabilities of your new device, and that it has been easy to use thus far. We have provided a link to the full manual to help you discover additional features, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US