Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(12,485 Reviews)
Rating breakdown 12,485 reviews
5 Stars
10,925
4 Stars
1,249
3 Stars
185
2 Stars
50
1 Star
76
65%of customers recommend this product.
(
82 out of
126)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
Most Amazing Phone
on June 21, 2026
Posted by: TheMan
[This review was collected as part of a promotion.] Galaxy AI is phenomenal! The auto eraser allows you to remove individuals from the background or anywhere in the picture you are editing. The circle and search feature is very helpful in seaching an object and using Gemini is exceptionally beneficial! This phone charges quickly and hold its charge a whole day. I love the share images that are captured with the camera. This is the best phone ever!!!
Value
5
Response from Samsung USBy R&R Team, June 25, 2026
Hello TheMan, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are finding your device to be so phenomenal and that there are so many features of Galaxy AI that you are loving using every day. We have shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great All-Around Performer with Next-Gen Features
on June 22, 2026
Posted by: Oconnete21
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy S26 Ultra as my primary daily driver, and it has easily handled every single thing I’ve thrown at it. Whether I'm using it for productivity or entertainment, it has consistently delivered a premium experience.
Work & Productivity
On the clock, this phone is an absolute workhorse. The massive, crisp display is perfect for reviewing detailed technical documents, managing complex projects, and keeping up with busy email threads on the fly. Multitasking is seamless, allowing me to switch between professional tools without a hint of slowdown.
Gaming & Entertainment
When it's time to unwind, the performance is top-tier. Mobile gaming is incredibly smooth, handling high-performance, graphics-intensive titles flawlessly with zero lag or stutter. Streaming movies and catching up on sports matches looks phenomenal thanks to the vibrant screen and excellent brightness, even when outdoors.
Galaxy AI & Smart Features
A standout aspect of the experience has been Galaxy AI. The smart features integrated into the daily workflow—from quick text summaries to advanced photo editing tools—actually feel practical rather than gimmicky. It genuinely saves time and streamlines how I interact with my device.
Overall, it’s a powerhouse of a device that perfectly bridges the gap between a high-efficiency workplace companion and a top-of-the-line entertainment hub. Highly recommended!
Work & Productivity
On the clock, this phone is an absolute workhorse. The massive, crisp display is perfect for reviewing detailed technical documents, managing complex projects, and keeping up with busy email threads on the fly. Multitasking is seamless, allowing me to switch between professional tools without a hint of slowdown.
Gaming & Entertainment
When it's time to unwind, the performance is top-tier. Mobile gaming is incredibly smooth, handling high-performance, graphics-intensive titles flawlessly with zero lag or stutter. Streaming movies and catching up on sports matches looks phenomenal thanks to the vibrant screen and excellent brightness, even when outdoors.
Galaxy AI & Smart Features
A standout aspect of the experience has been Galaxy AI. The smart features integrated into the daily workflow—from quick text summaries to advanced photo editing tools—actually feel practical rather than gimmicky. It genuinely saves time and streamlines how I interact with my device.
Overall, it’s a powerhouse of a device that perfectly bridges the gap between a high-efficiency workplace companion and a top-of-the-line entertainment hub. Highly recommended!
Value
5
Response from Samsung USBy R&R Team, June 25, 2026
Hey Oconnete21, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are loving your new device, and that you are finding it such a great companion for both personal and professional uses every day. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone it reminds me of my a21
on June 22, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Love the new ultra s26 it reminds me of my a21 its my hand held computer.
Value
5
Response from Samsung USBy R&R Team, June 24, 2026
Hi there Love2shop, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how much you love your new device, and that you are finding it to be like being able to carry a computer in your pocket. We have provided a link to an article to help you explore the full capabilities of Galaxy AI and integrate them in to your usage. We haev also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5
Switched from Pixel and loving it
on June 22, 2026
Posted by: LovingMyGalaxy
[This review was collected as part of a promotion.] I was ready for a change having been with Pixel from day one on Fi. Everyone i knew always had the Galaxy line of phones and bragged about its camera and power. I had an opportunity to switch over and I couldn't be happier. Everything on this phone feels ultra premium. No pun intended. It's just a smooth operating phone that feels second nature to everything I want from it.
The camera takes the best pictures I've ever taken.
The software has no lag at all.
The games are really fun and the colors on the display are the most vibrant.
Lastly the AI, the best for last, the AI is so helpful and has become my new "let me google that". It has taught me many new tricks and provides answers far more educated than just a standard search online.
The software has no lag at all.
The games are really fun and the colors on the display are the most vibrant.
Lastly the AI, the best for last, the AI is so helpful and has become my new "let me google that". It has taught me many new tricks and provides answers far more educated than just a standard search online.
I honestly had my reservations but everything is at ease having been using this S26 Ultra for over a month now.
Value
5
Response from Samsung USBy R&R Team, June 24, 2026
Hi there LovingMyGalaxy, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are pleased with the change from one manufacturer to another, and that the transition has not only been smooth and easy, but enjoyable as you explore your new device. WE have provided a link to the complete manual to help you fully explore and align the settings of your device to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
My Great galaxy s26 ultra
on June 22, 2026
Posted by: TippyUltra
[This review was collected as part of a promotion.] First off I would like to say that my Galaxy s26 ultra is the best galaxy I ever had . It has so many reliable features such as AI, which has been so helpful . Pictures are incredible and has so many effect features, im still learning my device and this the best purchase I made in a long time. GO SAMSUNG GALAXY!
Value
5
Response from Samsung USBy R&R Team, June 24, 2026
Hey TippyUltra, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that you are having such an amazing experience with your device, and that it has been so reliable during your usage. We would love to hear from you again in the future if you ever have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
S26 ultra
on June 22, 2026
Posted by: Tone01
[This review was collected as part of a promotion.] I love my s26 ultra and I love the galaxy AI feature great camera great battery life I would definitely recommend
Value
5
Response from Samsung USBy R&R Team, June 24, 2026
Hey Tone01, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear that you are loving your new device, and that it has great features you love using like Galaxy AI and the camera of your device. We have provided a link to the Samsung Support Team who can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Fastest Samsung Galaxy phone yet!
on June 22, 2026
Posted by: PoppaBottch
[This review was collected as part of a promotion.] The Samsung Galaxy 26 Ultra had been a great phone. The Galaxy AI features are helpful in day to day activities. The camera takes great pictures. The battery in the phone is much better than previous phones.
Value
5
Response from Samsung USBy R&R Team, June 23, 2026
Hey PoppaBottch, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are happy with the capabilities of Galaxy AI, camera quality, and that the battery life is keeping up with your usage during the day. We have provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy yet
on June 22, 2026
Posted by: Gmoney
[This review was collected as part of a promotion.] I upgraded to the S26 Ultra from the S20 Ultra, and holy cow, the difference is crazy!
The cameras are so much clearer and the features with the camera make it super simple to take great photos.
I've only used the Galaxy AI for a few things so far, but it has been very useful. Whether I've used it for help figuring out things with my phone or asking whatever questions I come up with, Galaxy AI has been guiding me to the answers I needed.
The battery life is the best of any phone I've ever had.
The cameras are so much clearer and the features with the camera make it super simple to take great photos.
I've only used the Galaxy AI for a few things so far, but it has been very useful. Whether I've used it for help figuring out things with my phone or asking whatever questions I come up with, Galaxy AI has been guiding me to the answers I needed.
The battery life is the best of any phone I've ever had.
I've always recommended the Galaxy line of phones to anyone who's asked about phones. They are always at the front of innovation and quality.
Value
5
Response from Samsung USBy R&R Team, June 23, 2026
Hey Gmoney, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are so pleased with the ugprade to your new device. We have provided a link to an article to help you discover the full capabilities of Galaxy AI and integrate them in to your usage. We have also provided a link to the Samsung Support Team to assist you further if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US