Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(12,486 Reviews)
Rating breakdown 12,486 reviews
5 Stars
10,926
4 Stars
1,249
3 Stars
185
2 Stars
50
1 Star
76
65%of customers recommend this product.
(
82 out of
126)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
Awesome device
on June 18, 2026
Posted by: JerseyEd
[This review was collected as part of a promotion.] I love the new Samsung S26 especially the privacy screen and not having to worry who can see what I'm doing especially with sensitive information on my phone. Also the AI call screening feature where I don't have to answer unknown numbers as the AI feature does it for you and you can see in real-time who the caller is and what they want to talk about before deciding on whether to answer the call or not.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The New Privacy Screen
on June 18, 2026
Posted by: MoabJim
[This review was collected as part of a promotion.] The new Privacy Screen has been criticized for slightly dimming the screen itself. To me, it adds a sort of magical quality to photos. Of course it is best viewed straight ahead, but no one can see it from the side, either. The Galaxy AI function are available, but not obtrusive. The image generator functions are about as useful as Pacman.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Still learning this great Phone!
on June 18, 2026
Posted by: Crazyeddie
[This review was collected as part of a promotion.] An S26 Ultra is my 3rd in this line and this one is the best so far. The feel and the weight is right, the screen is bright and clear, it is everything you could ask for in a phone! The camera, I mean come on, it is simply the best camera on a cell phone hands down. The only thing I think I miss is the stylus laking the ability to snap pictures. Not a deal breaker but seems to be an option that would make this phone better in that aspect. Put the features back please. Love the Galaxy AI features in this phone the best!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
100 times better than last phone
on June 19, 2026
Posted by: OrdinaryExtraordinary
[This review was collected as part of a promotion.] Faster processing, amazing photos, zoom us better than our stand alone camera or equal. Easier to use than our stand alone camera. I keep discovering new features. I like the health stuff you can do, like take your pulse. I am waiting for the new watch to come out so I can integrate it with my exercise. My husband has the same phone- I got them for us at the same time, but he picked them out. His last phone had problems immediately and it was a good brand, but very disappointing and didn't have as many features as our current phones. I have used the notes feature as well, which I had years ago on another phone and that is helpful! Perplexity can be helpful for navigating features on the phone. I keep forgetting I have an S Pen. I had a pen a few phones ago. I feel like, just looking at this pen I can do more with it. I haven't used it yet, but the finer tip is better because others are too big and if you say want to write down a lot of stuff, you need the letters not to take up so much space. Or if you want to draw, a finer tip would be better. I am going to have to try doing that today! A funny story about the pen is that neither of us realized it came with a pen or didn't remember and my husband discovered it one day and we were both pleasantly surprised. Galaxy AI is a helpful feature as well when looking for information on just about anything! I am looking forward to doing more with my phone, as I figure out more of what it can do for me!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is amazing!
on June 19, 2026
Posted by: Live2fish
[This review was collected as part of a promotion.] Still learning how to use galaxy Ai but having fun discovering all the new features. Much faster than my old phone. All in and excited to learn more ways to use it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Device Battery
on June 19, 2026
Posted by: Connie
[This review was collected as part of a promotion.] To date, my complaint is the battery. No matter what I do, my battery percentage goes down quickly. Ugh!!
Value
3
Response from Samsung USBy R&R Team, June 22, 2026
Hi there Connie, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how valuable the battery life of your device is to you every day for a range of tasks. We have provided links to resources to help you maximize the battery life of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Impressive Yet Again
on June 19, 2026
Posted by: FatFace40
[This review was collected as part of a promotion.] Samsung Ultra 26 is amazing. These phones get better with every new release.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Once You Go Samsung
on June 20, 2026
Posted by: Glowria2026
[This review was collected as part of a promotion.] I have used many different phones and still do for work but I would never choose any other product for personal use other than a Samsung. The many features and quality of my S26 Ultra is by far absolutely impressive some just don't understand the unbeatable quality of this device and can't understand what they're missing. I always highly recommend. 100%
Value
5
Written by a customer while visiting Samsung US