Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(12,486 Reviews)
Open Ratings Snapshot
Rating breakdown 12,486 reviews
5 Stars
10,926
4 Stars
1,249
3 Stars
185
2 Stars
50
1 Star
76
65%of customers recommend this product. 
(
82 out of 126
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5 out of 5
5
Samsung s 26 ultra phone
on June 15, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I have punched 2 s26 ultra phones and Samsung finance is wonderful with the variety of payment plane. We have been playing on our phones for about a week now and experimenting the AI features and have yet been able to explore all there is to learn of this feature. The Ai feature is so mich we will be constantly learning as well as several other new features found as we had the Galaxy S24 ultra phones.d
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung s 26 ultra phone
on June 15, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I have punched 2 s26 ultra phones and Samsung finance is wonderful with the variety of payment plane. We have been playing on our phones for about a week now and experimenting the AI features and have yet been able to explore all there is to learn of this feature. The Ai feature is so mich we will be constantly learning as well as several other new features found as we had the Galaxy S24 ultra phones.d
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The screen is extremely good
on June 15, 2026
Posted by: Tweet6996
[This review was collected as part of a promotion.] I use it mostly as a phone but when I get some down time I play games
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 17, 2026
Hey Tweet6996, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding this device reliable for your phone calls, and that you are enjoying your gaming on your device. We have provided a link to the full manual to assist you with the exploration of your device, and alignment of the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if you have any questions during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great and powerful phone
on June 15, 2026
Posted by: Bluewave67
[This review was collected as part of a promotion.] I have had the Ultra for about a week now, switching back after 5 years of a non Android brand. I am impressed with the quality of all of the programs, and the ability to customize way beyond what the other phone allowed. The camera and Gemini AI both work very well and are superior quality. I am back with Android to stay.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 17, 2026
Hey Bluewave67, we are grateful for your feedback on your Samsung Galaxy S26 Ultra. We know chaning operating systems and manufacturers can come with some worry about the usage on a daily basis, and we are so happy to hear that your transition has been smooth and easy thus far. We have provided links to resources to help you fully explore your new device, align the settings to your needs, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing, love it!
on June 15, 2026
Posted by: Ittyfox6
[This review was collected as part of a promotion.] I'm loving it so far! I upgraded from a Galaxy S20+ BTS edition that I've had since Summer 2020. It's so quick loading and the picture and video quality is amazing! It's a huge upgrade and the zoom and micro is crazy amazing!! I love it and I love the dark purple!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 16, 2026
Hi there Ittyfox6, we are grateful for your feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear that you are so amazed by the upgrade to your new device. We have provided links to articles to help you discover new features like Galaxy AI and your S Pen. We have also shared a link to the full manual to help you with additional features like the Privacy Display. Lastly, we have provided a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Ultra- Love it!
on June 15, 2026
Posted by: Driggz
[This review was collected as part of a promotion.] I absolutely love my new S26 Ultra. I was super excited for the nex Galaxy AI features. Great photos and editing. Super responsive and works well with my Samsung watch. It also feels lighter and still large enough to handle my work email.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 16, 2026
Hey Driggz, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are loving your new device so much, and that you are happy about the capabilities of Galaxy AI, along with the new lightweight design. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
a phone with good Features
on June 15, 2026
Posted by: Nicui16
[This review was collected as part of a promotion.] This phone has a camera with the best quality on the market; it is fast and easy to use, It is also very elegant and comfortable to carry.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 16, 2026
Hi there Nicui16, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how pleased you are with the camera quality, and ease of use of your new device, as well as feeling comfortable in your hand for a prolonged period of time. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Proving to be the best phone and upgrading ever.
on June 15, 2026
Posted by: Peahead
[This review was collected as part of a promotion.] The new Galaxy S26, in my opinion, is proving to be the best phone and upgrade in the series. The Galaxy AI features, along with being amazing, seems to be unlimited in allowing the customization of the phone to suit my personality as well as my needs. I have been a Galaxy S series user since the S3 and can truly say that the S26 is the best phone in the series and the best phone I've ever owned.❤️
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 16, 2026
Hi there Peahead, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how amazed you are with your new device, and that you are enjoying the ability to customize your phone to align to your needs and wants. We have provided a link to the Samsung Support Team to assist you if you have any questions as you continue exploring and using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
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